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“Grand and luxurious”

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Shangri-La Hotel,Bangkok
Ranked #20 of 851 Hotels in Bangkok
Certificate of Excellence
England
Level Contributor
80 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“Grand and luxurious”
5 of 5 bubbles Reviewed April 5, 2013

The Shangri La in Bangkok is a huge grand hotel but it is also one with which it is difficult to find fault. We stayed in the Krungthep Wing which conferred various little extra free benefits..... breakfast, afternoon tea, evening canapés (enough to make a meal if you are not very hungry), evening drinks/cocktails, sun-downer cocktails and canapés served to the room, bowl of fruit and jar of cookies in the room daily, free WiFi and a quieter pool for the use of Krungthep guests only.

There are various restaurants within the Shangri La wing of the hotel but we only ate at the Next2 (next to the river) buffet. The food here was excellent but although there was a dress code of smart casual with a request for no shorts etc. there were always several guests dressed as though they had come straight from the pool or tennis court with shorts, vest tops and swigging beer from the bottle. Not a nice look and a shame for those who had bothered to change for the evening.

The pool in the Shangri La wing was very pretty but always busy whereas the Krungthep wing pool was less attractive and usually quiet.

Our room was large and well appointed with a balcony overlooking the fascinating river scene we were on a high floor and outside there was a constant roar of noise from both the river and the adjacent road but once the door was closed this could hardly be heard.

We did have a few small niggles but these were insignificant and were also quickly addressed. One of the problems that we observed didn’t actually affect us but it was irritating ... this was the ubiquitous bagging of sun-beds. We saw this several times at the Easter weekend when the pool area was busy ... I do wish hotels would address this issue and remove books/sunglasses/magazines etc dropped on a sun-bed to reserve it.

On a Saturday afternoon we booked the hotel boat for an afternoon tea and 2 hour river cruise; this was excellent and I would recommend it.

We have stayed in Bangkok 5 times previously in the Sheraton Grande Sukhumvit and have always enjoyed that hotel; it is much smaller than the Shangri La and therefore more personal, I also like the Sheraton pool better but overall we slightly preferred the Shangri La, mostly for its position on the river which is endlessly interesting.

Room Tip: Krungthep wing rooms and facilities are excellent
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank bethi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7,905 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Bangkok, Thailand
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed April 5, 2013

Hotel it near riverside and near BTS ( skytrain sapantaksin ) have free shutter service from hotel.. This hotel have 2 storis ( 1 Shangri-la wing bangkok and 2 Shangril-La Bangkok..) breakfast it so wonderful u can eat all your stamache can handle!.. also fitness center it a new brand.. who like to work out you must try hit the gym there.. a pool are big enough .. Dinner place are amazing in evening after sun down 6pm romantic for a couple.. room u can have a great views with river side,, this hotel is amazing and great location.. thump up..

Room Tip: choose a room view riverside and u will have a great day/night..
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  • Stayed April 2013, traveled on business
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Helpful?
1 Thank Gappza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
essex
Level Contributor
82 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed April 5, 2013

Spent two nights at this large hotel on the river and located within comfortable reach of most major attractions. We occupied a standard river view room in the main hotel block. Both bedroom and bathroom were in excellent decorative condition and equipped with all the essentials usually associated with a top quality hotel. Reception was efficient, friendly and helpful as were all the staff that we encountered throughout the hotel.

The extensive breakfast buffet was hard to fault as was the Sunday Brunch. In addition to a wide selection of dishes, wine and beer was included in the price which, for a top hotel represented good value for money.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank cricketfan99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mmatheson
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed April 4, 2013

Spent 8 days in March,4 of which were with aconference and the other 4 at liesure.We had a wonderful room with river and swimming pool views with wonderful staff.The restaurants are excellent and the hotel's food and beverage manager was wonderful when we we had a minor problem and made sure we were happy.The hotel is close to Sathorn Pier and BTS so river or rail travel wasn't a problem at all.I would recommend this hotel to anyone travelling to Bangkok.

Room Tip: Ask for river view
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  • Stayed March 2013, traveled on business
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    • Rooms
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Helpful?
1 Thank mmatheson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 4, 2013

This hotel is consistently rated among the top hotels in Bangkok for great reason. We had a riverview room in the Krungtheup wing. From the moment we walked in, we were treated like royalty. The rooms were nice and the bathrooms even better. The balcony was great at night to see the buildings along the river all lit up. Definitely should have tried the restaurant on the property which is made up of little buildings that are designed like traditional Thai temples.. theres always next time! The included breakfast was GREAT - we started our morning everyday there, and never had a bad experience.

Room Tip: Riverview in the Krungtheup Wing ftmfw
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  • Stayed November 2012, traveled as a couple
    • Service
Helpful?
1 Thank Chirag P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Sussex
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 4, 2013

Stayed for 3 nights in March before moving on to Krabi. The hotel is in an enviable position beside the Chao Phraya river, close to the sky train and you can board the express boats from a nearby pier. The hotel is spotless, the lobby is stunning, the staff are very friendly and efficient and the rooms large and comfortable. There is a lovely outside bar next to the outdoor pool, where you can sit and watch the boats making their way up and down the river and at night you can see them all lit up, it's magical !
The restaurant where we had breakfast was busy but had an extensive range of food with something to suit everyone.
I would definitely stay here again.

Room Tip: The rooms on floor 20 have lovely river views
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sussexholidayholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
180 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 bubbles Reviewed April 4, 2013

We stayed there 3 years in a row on our way to other SE Asian destinations and every time found the location sensational, the view breathtaking, the staff perfectly attentive yet discreet, the room superb, the food out of this world (esp. the breakfast buffet), the poolside wonderful. What else does it take to convince someone that this is THE place (OK there are a few other great places in BKK ;-)

Room Tip: Corner rooms (no. X18, where X is the floor) have the best view.
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  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
2 Thank P J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel,Bangkok

Property: Shangri-La Hotel,Bangkok
Address: 89 Soi Wat Suan Plu, New Road | Bangrak, Bangkok 10500, Thailand
Location: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Bangkok
#10 Business Hotel in Bangkok
#12 Family Hotel in Bangkok
#15 Spa Hotel in Bangkok
#19 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel,Bangkok 5*
Number of rooms: 802
Official Description (provided by the hotel):
The Shangri-La Hotel, Bangkok, is a 5-star luxury hotel in Silom district, Bangkok. The design and appointments express the welcoming warmth and richness of Thai culture throughout the hotel, from traditional teak dining pavilions to the most up-to-date room features.The hotel has a total of 802 rooms including 72 suites in two wings, Shangri-La and Krungthep, and is adjacent to the Saphan Taksin station of the Skytrain, Bangkok's elevated metro system.The hotel also offers fully-serviced apartments for guests wishing a longer stay. ... more   less 
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Also Known As:
Shangri-La Hotel, Bangkok Hotel Bangkok
Shangri La Bangkok

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