Overall we had a nice stay. The location is great, especially for accessing public transportation. As others have noted the hotel could use a bit of refurbishment as it looks a bit worn and dated, both in the public areas and in the rooms. Our room, though was pleasant, well stocked and made up in a timely manner each day. We experienced very good to excellent service. Our butler was pleasant and easily available and the men at the concierge desk were helpful, patient and friendly. I'm not sure what Frank's title is, but he was especially helpful all around from facilitating our check-in to answering questions about sights etc. and finding us a table at breakfast or tea-time. As it was during Chinese New Year, they were busy and there were times we had to wait a bit longer for coffee refills or refreshing our drinks. We stayed in the Krungthrup side of the hotel, which offers club level privileges and that turned out to be worth the extra price indeed. We had a wonderful dinner in the Chinese restaurant and good pizza in the Italian restaurant, and enjoyed the dinner river-cruise, but we had a terrible experience in the Salathip restaurant, which is their Thai restaurant. (I wrote a separate review for Salathip in the restaurant section on Bangkok.)
- Official Description (provided by the hotel):
- The Shangri-La Hotel, Bangkok, is a 5-star luxury hotel in Silom district, Bangkok. The design and appointments express the welcoming warmth and richness of Thai culture throughout the hotel, from traditional teak dining pavilions to the most up-to-date room features.The hotel has a total of 802 rooms including 72 suites in two wings, Shangri-La and Krungthep, and is adjacent to the Saphan Taksin station of the Skytrain, Bangkok's elevated metro system.The hotel also offers fully-serviced apartments for guests wishing a longer stay. ... more less
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- Also Known As:
- Shangri-La Hotel, Bangkok Hotel Bangkok
- Shangri La Bangkok