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Sneha B

Worst Experience

2.0 of 5 bubblesReviewed Aug 13, 2019
Bad hospitality. Rooms are old and shabby and too poorly maintained. The staff is never interested to help or address any queries. Location is also not that good. Siam square is good location to stay at.
Date of stay: August 2019
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ramada_DMA_Bangk0k, Manager at Ramada by Wyndham D MA Bangkok, responded to this review
Responded Aug 24, 2019
Dear Sir/Madam,

Thank you for posting your review on Tripadvisor.com regarding your recent stay at Ramada D’MA Bangkok. We are pleased that we were able to further discuss your concerns and your recommendation is much appreciated. I have addressed this with our team to ensure consistency of service.

Please accept our deepest apologies and we very much hope you will come back to experience the service and customer care with which Ramada D’MA Bangkok is generally associated. When this is the case please contact us personally so we can make the necessary arrangements on your behalf.

Warmest personal regards,

The Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,124)
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Reviewed August 11, 2019 via mobile

The hotel is old property that too a poorly maintained. The lift has a lot of technical issues that the hotel athorties are not ready to accept. The kid got hurt by the lift gate because the sensors in the gate were not working.
The hotel is not a family hotel. This hotel is very popular among INDIAN TOURIST but avoid it if you are with family or any female accompany. Avoid this hotel if you are accompanied by female guests. The inappropriate type of hotel. The guests in hotel have bad eye on other female guests.
The rooms are dirty and very old. The staff is very rude. We asked for water at reception at time of check-in and they rudely answered they don't have water and I must check at restraunt. We were told to take our laggage to room by ourselves because we have many rooms. When we entered the room at first they had very bad smell inside.
THIS HOTEL IS A BIG BIG NO.
ONE STAR BECAUSE CANT GIVE ANY LESSER RATING.

Date of stay: August 2019
Trip type: Traveled with family
1  Thank harsh16696
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ramada_DMA_Bangk0k, Manager at Ramada by Wyndham D MA Bangkok, responded to this reviewResponded August 23, 2019

Dear Sir/Madam,

Thank you for posting your review on Tripadvisor.com regarding your recent stay at Ramada D’MA Bangkok. We are pleased that we were able to further discuss your concerns and your recommendation is much appreciated. I have addressed this with our team to ensure consistency of service.

Please accept our deepest apologies and we very much hope you will come back to experience the service and customer care with which Ramada D’MA Bangkok is generally associated. When this is the case please contact us personally so we can make the necessary arrangements on your behalf.

Warmest personal regards,

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2019 via mobile

Stayed here for 3 nights and it's a good hotel but the staff are not so friendly at all, i am working in the same industry but we're not like this.

Upon check in there is no welcome drink or no one even welcomed us by the staff, once we got our room key no one help us with our luggage and let us go alone in our room. We're not even greeted by the staff for four days of staying there. How the management handle this?

The room was nice ang big with a bathtub and we had a street view. But still thanks for the set up in the bed it's nice but only for housekeeping sometimes it took a long time when you request something but i understand that maybe they are busy and doing other things,the front staff not helpful at all, they don't know how to smile, why are you working in hospitality in the first place?
Overall experience is ok! but i will not recommend this hotel.

Date of stay: July 2019
Trip type: Traveled as a couple
2  Thank Yhelicious
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ramada_DMA_Bangk0k, Manager at Ramada by Wyndham D MA Bangkok, responded to this reviewResponded August 23, 2019

Dear Sir/Madam,

Thank you for posting your review on Tripadvisor.com regarding your recent stay at Ramada D’MA Bangkok. We are pleased that we were able to further discuss your concerns and your recommendation is much appreciated. I have addressed this with our team to ensure consistency of service.

Please accept our deepest apologies and we very much hope you will come back to experience the service and customer care with which Ramada D’MA Bangkok is generally associated. When this is the case please contact us personally so we can make the necessary arrangements on your behalf.

Warmest personal regards,

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2019

The rooms are cosy and well maintained . The hotel is located in business district and close to many shopping malls; There are many Indian restaurants in the near vicicnity
Rooms do not have Mini Bar and not enough staff to cater to room services
They have only one restaurant but provides excellent spread for Breakfast
To sum it up value for money.

Room tip: upper flloors above swimming pool
Date of stay: August 2019
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
2  Thank sudeepinfo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ramada_DMA_Bangk0k, Manager at Ramada by Wyndham D MA Bangkok, responded to this reviewResponded August 23, 2019

Dear Sir/Madam,

Thank you very much for posting such a nice review about your recent stay at Ramada D'MA Bangkok. I am delighted to read you had a wonderful experience with us. I have shared your comments with our team and they are very happy to read your comments.

Please do let us know when your plans bring you back to Bangkok. We would be delighted to assist with the details of your stay to ensure another wonderful experience at Ramada D’MA Bangkok.

Warmest personal regards
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2019

Dont choose this hotel, because of mad mad front staff of this hotel. They dont have manner to talk to people, specially for Indians. They don't have manner . pls pls dont go to this hotel. There are many other good hotel.

Date of stay: June 2019
Trip type: Traveled as a couple
3  Thank Eklavyerai
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ramada_DMA_Bangk0k, Manager at Ramada by Wyndham D MA Bangkok, responded to this reviewResponded August 23, 2019

Dear Sir/Madam

Thank you for posting your review on trip advisor regarding your recent stay at Ramada D’MA Bangkok. Your recommendation is much appreciated. I have addressed this with our team to ensure consistency of service.

Please accept our deepest apologies and we very much hope you will come back to experience the service and customer care with which Ramada D’MA Bangkok is generally associated. When this is the case please contact us personally so we can make the necessary arrangements on your behalf.

Warmest personal regards
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2019

the price is cheaper if compare and the room condition abit old location which is the best of the hotel near by shopping mall and sky train walking distance staff are good and helpful but slow as many guest almost is Indians fulled otherwise is good choice for short stay .

Date of stay: June 2019
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
1  Thank tavelaroundasia99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ramada_DMA_Bangk0k, Manager at Ramada by Wyndham D MA Bangkok, responded to this reviewResponded August 23, 2019

Dear Sir/Madam,

Thank you very much for posting such a nice review about your recent stay at Ramada D'MA Bangkok. I am delighted to read you had a wonderful experience with us. I have shared your comments with our team and they are very happy to read your comments.

Please do let us know when your plans bring you back to Bangkok. We would be delighted to assist with the details of your stay to ensure another wonderful experience at Ramada D’MA Bangkok.

Warmest personal regards
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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