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Ramada Plaza Bangkok Menam Riverside
Ranked #144 of 858 Hotels in Bangkok
Mumbai (Bombay), India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not impressed”
Reviewed May 6, 2014

Horrible deluxe room, old style decorated & very poor lighting. Wash basin is located outside toilet and inside room. Room toilet does not have fully closing door with locking arrangement. Toilet, shower and bath tub appears to be installed during 1980’s. The hotel room needs urgent renovation. The location of hotel is plus point. It is located close to night markets, night spots and few attractions like grand palace, wat arun. The hotel provides free water taxi service to nearby BTS sky train station.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank spannase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
klaus_sennik, General Manager at Ramada Plaza Bangkok Menam Riverside, responded to this review, May 8, 2014
Dear Guest,

Thank you very much for sharing your thought.

We always appreciate candid feedback from our valued guests. We are glad that you enjoyed our location. With regard to our room, we do have different type of hotel room layout. We want you to feel comfortable when staying with us. If you were not happy with your room, please do let us know and we are happy to change your room if availability permits. Thank you for your valuable comments. We hope you will give us another opportunity to welcoming you back again.

Kind regards,

Klaus Sennik-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Valencia, Spain
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed May 4, 2014

We go to Bangkok quite regularly and decided on this hotel this time as we wanted to be on the River and close to the Asiatique river complex. The Ramada seemed to fit the bill and the price was good for a seemingly 5 star hotel.

Pros: good courtesy boat shuttle to Taksin (every 30 minutes), short walk to Asiatique, good selection of Asian breakfasts.

Previous reviewers said the pool was cold but we found it to be OK (April).

Cons: Breakfast area quite shabby and for those who don´t like Asian breakfast lacking in selection. As we were travelling with 2 children, their breakfast was extra and every time we went for breakfast they would remind us of the extra cost.

Rooms were a bit dated but could live with that. Bathroom very dark.

Wifi connection was annoying as it would cut out after a short time and you would have to re-enter all the username and password every time.

We had access to the club lounge which was soulless. We only saw 2 people in there throughout our stay. They would not let our children in the lounge (even though there were no other people there) as they were under age. Needless to stay, we didn´t use it.

Would not stay there again. There are better choices out there.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alexia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
klaus_sennik, General Manager at Ramada Plaza Bangkok Menam Riverside, responded to this review, May 7, 2014
Dear Guest,

Thank you for sharing your review on your recent stay with us.

We highly appreciate your kind comments as we value guests' expectations whether it is positive or negative. We are certainly sorry for the inconvenience caused during your stay. We always appreciate candid feedback from our valued guests. We are continuously evaluating our services and facilities and will make note of your concerns to work on the area where we can improve.

May I thank you once again for your valuable feedback as they help us to become a better option to our guests. We hope you will give us another opportunity to welcoming you back again.

Kind Regards,

Klaus Sennik-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 4, 2014 via mobile

My wife and I spent 3 nights at this hotel. We had a suite over looking the river and the view was wonderful. The rooms are of good standard, although there is an over powering of what smelt like lemon throughout the hotel. The hotel comes across as being rigid and more for business travel as opposed to leisure. The staff who assisted with our check in were quite serious and did not smile at all. That was obviously a very bad first impression. Then we were given the wrong access key, which was corrected immediately. The access key deactivated a few times and we had to return to the front desk on each occasion which was quite annoying. On the flip side, the hotel is conveniently located. It offers a free one way tuk tuk service to the nearby asiatique night market (lots of shopping and resraunts) as well as a free ferry boat transfer to the central pier from where you can immediately connect to the sky train. On two occasions we did wait about an hour for the ferry to connect from the pier, so please factor in these possible delays. Getting around bangkok from the hotel was a breeze. The hotel's breakfast was excellent with a wide variety of dishes. Other than breakfast we did not eat at the hotel restaurant. The Bell boys were really helpful and jovial, they are all very knowledgeable on aspects such as restaurants, shopping malls, banks etc. They gave us good advice and compensated where others lacked. Overall our hotel experience was average and it is unlikely that we would return.

Stayed April 2014, traveled as a couple
Helpful?
1 Thank silvercitysurfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
klaus_sennik, General Manager at Ramada Plaza Bangkok Menam Riverside, responded to this review, May 7, 2014
Dear Guest,

Thank you for sharing your review on your recent stay with us.

We highly appreciate your kind comments as we value guests' expectations whether it is positive or negative. We are certainly sorry for the inconvenience caused during your stay. We always appreciate candid feedback from our valued guests. We are continuously evaluating our services and facilities and will make note of your concerns to work on the area where we can improve.

May I thank you once again for your valuable feedback as they help us to become a better option to our guests. We hope you will give us another opportunity to welcoming you back again.

Kind Regards,

Klaus Sennik-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Bangkok Menam Riverside

Property: Ramada Plaza Bangkok Menam Riverside
Address: 2074 Charoenkrung Road, Bangkok 10120, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#116 Family Hotel in Bangkok
#121 Romantic Hotel in Bangkok
#123 Luxury Hotel in Bangkok
#165 Business Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Plaza Bangkok Menam Riverside 4*
Number of rooms: 525
Official Description (provided by the hotel):
The luxurious Ramada Plaza Bangkok Menam Riverside is located on the eastern bank of the city's legendary Chao Phraya River. This delightful property sits on an expansive 3.5 acre plot with an impressive 220 metres of exclusive river frontage. The Ramada Plaza Bangkok Menam Riverside offers magnificent panoramic views of the river and the Bangkok city skyline. Situated close to Bangkok's Central Business District (CBD) the hotel enjoys easy access to all business, entertainment and shopping zones by BTS SkyTrain, Chao Phraya Express Boat and the inner city Bangkok Expressway. Asiatique, the region's largest night bazaar, is just a leisurely five minute away but guests may also take advantage of the hotel's complimentary Tuk-Tuk shuttle service. The hotel provides frequent, complimentary shuttle boat services to the nearby Saphan Taksin SkyTrain station. From here it is just five stops to Siam interchange which sits adjacent to major shopping malls such as Siam Paragon, Central World and MBK. The 525 well-appointed Thai-deco inspired guest rooms and spacious suites are furnished tastefully and equipped to meet the needs of today's business and leisure travellers. Choose from a broad selection of luxury room types - from comfortable Deluxe Rooms, Grand Deluxe Rooms and Plaza Suites to spacious Terrace Suites. The hotel's Presidential Suite, with terrace and outdoor Jacuzzi, represents the ultimate in riverside accommodation. Dedicated non-smoking floors as well as 'special needs' accessible guest rooms for the elderly and for the physically challenged are also available. For a memorable culinary experience, guests may choose from one of the hotel's four outstanding, individual restaurants. Lighter snacks and refreshments are available by the outdoor pool and in the lobby lounge. The hotel's Massira Wellness & Spa offers a wide range of massage, beauty and wellness treatments for local and international guests. The Ramada Plaza Bangkok Menam Riverside is one of the city's most popular MICE venues for business and social gatherings. The 22 function rooms are fully-equipped and the two spacious ballrooms together accommodate up to 1,000 guests in banquet style. The stand-alone Menam Seminar & Convention Hall, which seats up to 600 guests theatre-style, is also a popular choice for social and business events. The hotel's ongoing commitment to Corporate Social Responsibility, energy management and environmental conservation has been recognised locally and internationally with many awards. ... more   less 
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Also Known As:
Ramada Plaza Menam Riverside Hotel Bangkok
Ramada Hotel Bangkok
Plaza Menam Riverside Ramada

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