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LadyMiyeon
Chiang Mai, Thailand

Nice breakfast

Review of Furama Silom
4.0 of 5 bubblesReviewed Jul 14, 2019
I visited there on May, 2019. The hotel is located not quite far from the BTS chong non sri. However, walking along the road at night was quite dark and creepy. The lobby was quite small and crewed. The staffs were nice and friendly. The room was quite old, with musty odor. The bathroom was nice with a huge bath tub. The breakfast had low variety, but the taste was OK.
Date of stay: May 2019
Trip type: Traveled on business
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FuramaSilomBKK, Public Relations Manager at Furama Silom, responded to this review
Responded Jul 16, 2019
Dear LadyMiyeon,

Thank you very much for your kind feedback about the hotel convenience location and friendly service with Thai smile. However, we do apologize for your disappointment with the not impressive room and we all here at Furama Silom, Bangkok look forward to welcoming you to come back and stay with us again on your next travelling trip to Bangkok.

Best Regards,

Panaddda P.
Marketing Communications Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traveler rating
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Reviewed July 12, 2019 via mobile

Thanks that I get a good deal for this hotel that I booked online, and I choose the whole package with club floor benefits. The price is very cheap and reasonable. What I get is more than what I expected. Yes ... I agree, with the hotel staff which is not so fluent in English, but with a little bit patient, I think we can communicate well.
The Club Room is located at 19th floor with huge room and a balcony as well. Good view of Bangkok from your room. The bed is comfortable, the water pressure is excellent, I got nothing to complain for the price that I paid.
As I buy the club benefit package, it is entitled for 6-12am access to the club executive longue at the 2nd floor while you can enjoying the busy road side in the evening. And also 6-8pm u can get some snacks and free alcohol drinks that provided. Too bad, I reach the hotel at 6pm and need to go out again at 6.30pm for dinner with my friend. So I can only sit down for about 15min before go to my room and shower.
Their breakfast is minimum and limited choices (anyway I m only eat the breakfast with one or two dishes which enough for me). Their stir fried chicken meat with ginger is excellent. As Club Members, you can sit separate from the morning crowds which is quite noisy outside so can enjoy a peaceful breakfast.
After breakfast, I headed up to the top floor where the swimming pool is located. Good view and pool with sun tanning chair and place to sit down and relaxing. Wow ....
The gym and sauna is a bit under used and quiet, nobody access it and I dont use it anyway.
It takes u to walk for 20mins to BTS Sala Daeng or MRT Silom. When I m rush for my time, I just wave for motorbike ride from the road side and paid 30B from my hotel to the nearest BTS and MRT. Quite ok for solo travellers.

Heard that it is near and walkable to Yuwarat, Chinatown of Bangkok. another fellow traveller told me about this upon my check out.

Date of stay: July 2019
Trip type: Traveled solo
3  Thank leonarudo76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FuramaSilomBKK, Public Relations Manager at Furama Silom, responded to this reviewResponded July 16, 2019

Dear leonarudo76,

Thank you very much for your positive review highlighting our executive club room benefit with specious room size and comfortable with fully amenities in the room. We will look into the matter according to your comments, we look forward to an opportunity to welcome you back to our Furama Hotels and give you a better experience on your next travelling trip and if there is anything else we can assist with, please do not hesitate to contact us.

Best Regards,

Panadda P.
Marketing Communications Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 5, 2019

Absolutely disgusting hotel. Dirty, dusty, damp, poor quality and looks nothing like the website. Will never stay again. Cockroaches on balcony mould in bathroom.

They spend so decorating reception they forgot about the rest of the un kept hotel. The maintenance level is poor.

Enjoy the old cupboards and tainted furnishings.

Date of stay: July 2019
Trip type: Traveled with friends
2  Thank Angel M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FuramaSilomBKK, Public Relations Manager at Furama Silom, responded to this reviewResponded July 16, 2019

Dear angell32016,

Thank you very much for your feedback. We regret to learn about the problems you experienced with the your room and please be assured that your comments have been shared with them. Please accept our sincere apologies on any inconvenience caused.

We hope to have an opportunity to welcome you back so we can make it up for this disappointing stay.

Best Regards,

Panadda P.
Marketing Communications Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 3, 2019 via mobile

The lobby was small and crowded.
The room was comfortable and had a good view of the city. It was also spacious and had a good corner just for working which I like it alot.
Executive Lounge is on the second floor next to the breakfast area which makes it pretty noisy in the morning.
However Happy Hour is quiet and the staff are generally friendly and approachable.
A decent 4 star hotel in Silom.

Date of stay: August 2018
Trip type: Traveled on business
3  Thank Kenny O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FuramaSilomBKK, Public Relations Manager at Furama Silom, responded to this reviewResponded July 17, 2019

Dear Sheraton2417,

Thank you very much for taking your time shared your review during your experienced stay at Furama Silom, Bangkok. We glad that your overall stay with us are comfortable and service from our staff are up to your expectation and look forward to welcoming you to come back and stay with us again next time.

Best Regards,

Panadda P.
Marketing Communications Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed June 19, 2019 via mobile

We are use to luxury and was a little bit afraid of something else than a 5 star or palace. For convenience we booked a Deluxe room in this hotel.
The CI, was a little bit pushy but was polite and professional.
The staff are attentive and sincere (they really want to help, not only for tips)
The room, 1711 for us, was with no exception perfect. Perfect AC, clean everything, nice amenities, nice view with a nice desk. Bed was big and clean, 5 star style. (double king size, I almost lost myself in it)
A housekeeper entered the room instead of me saying "buzy" but it is only because I was on the opposite side of the room, mean far, and she apologized plenty so it's fine.
Breakfast was included. For an included breakfast it's very good. But some cheese would be enjoyable. Meanwhile it is a huge buffet (keep in mind its include in the room price)
The waitress, a young lady, was very smily and lovely.
We will definitely use again the brand and will do the complimentary membership card for sure, next step is Singapore.
Thanks all ! We are looking forward to visit you again!

Date of stay: June 2019
Trip type: Traveled on business
1  Thank sincerereview1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FuramaSilomBKK, Public Relations Manager at Furama Silom, responded to this reviewResponded June 19, 2019

Dear sincerereview1,

It is our pleasure to receive your positive feedback. Thank you very much for letting us know that you had a wonderful experience at Furama Silom, Bangkok. Your highlighting us about the hospitality service from our staff and comfortable room made us couldn't be happier and your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests.

We look forward to the pleasure of welcoming you back soon.

Best Regards,

Panadda P.
Marketing Communications Manager

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Reviewed June 5, 2019 via mobile

My wife and I were here for a lazy weekend trip and enjoyed our stay at Furama. The room size was great with all amenities one would look for, front desk staff was very supportive and the cost was absolute value for money.

Date of stay: June 2019
Trip type: Traveled as a couple
2  Thank GlobalCitizen7917
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FuramaSilomBKK, Public Relations Manager at Furama Silom, responded to this reviewResponded June 6, 2019

Dear GlobalCitizen7917,

Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent stay with us and appreciated your compliment about the spacious size of room and service from our front office staff up to your expectation. We hope to have an opportunity to see you return sometime soon.

Best Regards,

Panadda P.
Marketing Communications Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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