Tip to all aspiring hospitality management trainees...Number 1 Rule. Never, ever, ever make commitments you can't honour.
The booking condition was simple. A deluxe suite room in Tower 2 for 4 nights , high floor, corner preferred and NON SMOKING. Now the first 3 were requests but the NON SMOKING ROOM one was not negotiable. The booking was made direct with the hotel, 5 weeks prior to arriving and all was agreed. And upon arrival you can guess what room was "left" for me. Yep, smoking room. Sure it was sorted out eventually, but only after 30 minutes of standing firm, 2 different staff members and 3 attempts to get me to accept a smoking room. The final room given was an inferior one with a crappy view ( yes I have stayed at the Grand President before so know what the good rooms are).
The stay was ok. Staff are ok. Internet is so slow in room so as to be totally useless.
I haven't stayed at the GP for nearly 4 years now and thought I would give it a go again. Given the debacle about the room booking I doubt I would stay again as Compass Hospitality does manage some far newer and nicer furnished properties in the area.
It really is the little things that count...
- Official Description (provided by the hotel):
- Grand President Bangkok is situated along Sukhumvit Soi 11 and a 5 minute walk to Nana BTS skytrain station. It is walking distance to entertainment outlets such as QBar and Bash, and a short drive to hospitals, embassies and shopping centers. This property features 437 air-conditioned rooms and suites all with a kitchenette consisting of a large fridge and microwave oven. Additional facilities include a Laundromat, 3 outdoor swimming pools, cafe with alfresco dining, sauna and steam room. Present your keycard for exclusive discounts and/or free entrance to select restaurants, bars and hospitals. ... more less
- Reservation Options:
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- Also Known As:
- Grand President Bangkok Hotel Bangkok
- Grand President Hotel Bangkok
- Bangkok Grand President Hotel