We booked room for 3 nights and made full payments before making our trip. The check in was aweful! The guy at the reception asked for 1000 baht as security deposit for the mini bar, as I said I have not exchnaged any money yet and I only have dollars with me he asked for 50 dollars. I then said I have 100 dollar bills so he should give me a change of 50. He did not agree and told that he can't let us in to our room unless we pay it! the guy was very rude, not at all accommodative! ! then I asked to either my block my card for the amount or to remove the minibar, they did not even agree to kt n then I raised my voice and asked to show me where in their policy it is written that he can't let me enter the room without paying the money when I have already made full payments for the room!! then the manager came in and took care of the situation and took the money in the evening!!
the rest of the stay was nice with spacious room and great breakfast spread. But after the check in experience I do don't think I will ever return!
- Official Description (provided by the hotel):
- Grand President Bangkok is situated along Sukhumvit Soi 11 and a 5 minute walk to Nana BTS skytrain station. It is walking distance to entertainment outlets such as QBar and Bash, and a short drive to hospitals, embassies and shopping centers. This property features 437 air-conditioned rooms and suites all with a kitchenette consisting of a large fridge and microwave oven. Additional facilities include a Laundromat, 3 outdoor swimming pools, cafe with alfresco dining, sauna and steam room. Present your keycard for exclusive discounts and/or free entrance to select restaurants, bars and hospitals. ... more less
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- Also Known As:
- Grand President Bangkok Hotel Bangkok
- Grand President Hotel Bangkok
- Bangkok Grand President Hotel