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“Excellent service!”

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Conrad Bangkok Hotel
Ranked #66 of 863 Hotels in Bangkok
Certificate of Excellence
Milpitas, CA
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent service!”
Reviewed May 7, 2013

I am a Hilton Gold, so I was offered check in at the Club Floor (top floor). I did not have to wait at the reception on the ground floor.

The time I spent there was excellent. I wish I could tell in words how beautiful the room was and how ample the amenities were! Simply pampering... Also, the variety of foods offered at the Executive Lounge on Club floor was amazing... one could have multiple courses of meals all day there and not get bored.

For all the house keeping requests - the staff was excellent as was the concierge in getting cabs, giving directions, etc. I will certainly stay at this place again...

Room Tip: Use the hotel bus / shuttle to reach Sukhumvit if you desire to take the train. That will save you...
See more room tips
  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank apume
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMConradbkk, General Manager at Conrad Bangkok Hotel, responded to this review, May 12, 2013
Dear Valued Guest,

Warm greetings and thank you for having chosen Conrad Bangkok as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are pleased to learn that you enjoyed your stay and that the facilities and the service provided by our Team Members and the variety of food provided in the Executive Lounge have contributed to making your stay a memorable and enjoyable experience for you. It is such a pleasure to receive such positive feedback.

Once again thank you and we look forward to welcoming you back to the hotel again.

Kind Regards,
Harald Feurstein
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Singapore, Singapore
Level 6 Contributor
98 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 7, 2013 via mobile

Stayed for 2 nights. Stayed on 28th floor. 29 th floor is for Hilton Honours members. Rooms are spacious with big clean bathroom. Welcome basket with fruits changed daily.
The Diplomatic Bar has excellent drinks selection and one of the best mango glutinous rice dessert. There is a 3 member live band with a lady single from Mon to Sat. Good music. Location not ideal although there is free bus shuttle to the BTR. There is a small mall with a supermarket, cafe and pharmacy next to the hotel.

  • Stayed April 2013
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank amylee2909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMConradbkk, General Manager at Conrad Bangkok Hotel, responded to this review, May 12, 2013
Dear Valued Guest,

Warm greetings and thank you for having chosen Conrad Bangkok as the hotel of choice for your recent stay and for taking time to provide us with your valuable feedback.

We are truly delighted to read your comments and to note that you enjoyed your stay, the room features, Diplomat Bar & especially our mango glutinous rice

We do look forward to welcoming you back to Conrad Bangkok soon.

Kind regards,

Harald Feurstein
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 30, 2013

My husband, daughter and myself recently stayed for two nights at the Conrad Bangkok before joining family who have recently moved to Bangkok.

On arrival we were ushered to the lifts for checkin in our room. At our door the room keys did not work. This was rectified with the minimum of fuss and soon we were provided access. As my husband is a diamond HH member we were upgraded to an executive room. The room was pleasant. Not overly spacious with the inclusion of a roll-a-way (provided free of charge) but comfortable enough for the two nights.

Fruit and biscuits were a pleasant find as were the complimentary bottles of water (replaced every day). The bathroom was well designed and the linen and towels of a good quality.

The executive club lounge was fabulous. A good array of choices for both breakfast and in the early evening. The room was never too crowded and the views of the Bangkok skyline made a wonderful backdrop. Service in the lounge was excellent. Faxes were sent for us with the minimum of fuss (a little expensive though $16 for 3 pages).

The pool area is delightful. Not too crowded and suitable for children and adults alike. Pool towels were plush. Room service was served in a timely manner and enjoyed.

Overall this is a comfortable hotel in a good location in Bangkok (walking distance to Lumpini Park and the sky train with a Tops supermarket close by). The staff are professional and cannot do enough to make your stay enjoyable. We will be returning again later in the year to Bangkok and will choose to stay at the Conrad.

  • Stayed April 2013, traveled with family
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Helpful?
1 Thank Linda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMConradbkk, General Manager at Conrad Bangkok Hotel, responded to this review, May 2, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Conrad Bangkok as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are delighted to read that you were pleased with the features and location of our hotel, room, selection of fruit and biscuits, bathroom design, executive floor lounge, pool, room service and service provided by our team member.

Once again thank you and we look forward to welcoming you & your family back to the hotel again in later year.

Kind regards,
Harald Feurstein
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 28, 2013

My wife and I stayed at the Conrad Bangkok over the weekend of April 26th 2013. From the get-go, the staff were friendly & well-prepared. The hotel is centrally located; and we used the BTS to go to the nearer shopping areas of Siam and Sukhumvit and taxis to travel long distances. The hotel has a free shuttle bus to Phloen Chit BTS station which runs every 15 minutes, which makes travelling by BTS very easy.

Points that we appreciated about the hotel specifically:

1) Our room & bathroom was spacious and well-maintained. We always had a supply our fresh fruit in our room. The TV had most of the channels we watch (Movies/Discovery) and we connected to the Internet easily though it was a little slow.

2) They remembered our names & the fact that we were vegetarian. Anytime we visited the executive lounge or ordered room service they would offer us vegetarian dishes even though we didn't ask for it or expect it! They even made a "Special" breakfast for us in addition to the buffet spread already on offer!

3) The Duty manager Uche Uzoewulu clearly led by example - his attentive service came through when he offered us a very late checkout upon our request, which is very unusual for 5-star hotels in a busy city - so while our flight was at 9pm, we enjoyed drinks & canapes at the executive lounge till 7pm!

4) The concierge desk went out of their way to help us - pointing out key sightseeing areas on a map and even informing us of the dress-code for the grand palace, and the prices for entrance tickets & ferry rides. It was accurate & we came back to the hotel really enjoying the places they had suggested!

Overall, a very relaxing & enjoyable stay at the Conrad Bangkok. A must-visit!

  • Stayed April 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank rkotawala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMConradbkk, General Manager at Conrad Bangkok Hotel, responded to this review, April 30, 2013
Dear Valued Guest,

Warm greetings and thank you for having chosen Conrad Bangkok as the hotel of choice for your recent stay. We also thank you for having taken the time to share your detailed feedback of your recent stay at our hotel.

We are delighted to read that you were pleased with the features of this hotel, location, guest room & bathroom, and that the friendly and helpful service provided by our Team Members, Uche, Duty Manager & Executive Floor Team Member and Concierge team member made your stay such a positive experience.

Once again thank you and we look forward to welcoming you and your family back to the hotel again.

Kind Regards,

Harald Feurstein
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, United States
Level 1 Contributor
2 reviews
Reviewed April 28, 2013

The Conrad Bangkok is deintely a 5 star, step above experience. From the moment you arrive you feel like you are surrounded by luxury. From the warm welcome to the relaxing fee of the hotel. The location is excellent, the services, rooms, beds, pool, are exceptional! I would stay there again when I am back in Bangkok. This was an easy choice to make.

  • Stayed April 2013, traveled with friends
    • Value
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Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMConradbkk, General Manager at Conrad Bangkok Hotel, responded to this review, April 30, 2013
Dear valued guest,

Warm greetings and thank you for having chosen Conrad Bangkok as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your recent stay at Conrad Bangkok, Thailand.

We are pleased to learn that you enjoyed your stay and that the location, facilities, luxury experience and service provided by our Team Members made your stay a memorable and enjoyable experience for you.

Once again thank you and we look forward to welcoming you and your family back to Conrad Bangkok.

Kind regards,
Harald Feurstein
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
Reviewed April 22, 2013

The Hotel is excellent and the service and amenities are top notch. However - the sleeping is very difficult unless you like an extremely hard bed. My husband and I found it very hard to get a good night's sleep due to the discomfort from the bed.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Heather J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 5 Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed April 21, 2013

We stayed here just before the New Years celebration and were upgraded to Club rooms as both me and my hubby are Hilton Gold members. The room was large and had a great view of the city. The staff was excellent and gave us an early check-in and a late check-out.

The club lounge was amazing. The food selection was great and even have a few things for vegetarians! They served champagne, cocktails and wines which was great!

The hotel also provides a free shuttle to the nearest train station which was quite convenient.

Overall, a great stay! Would definitely go back when we are back in Bangkok next!

Room Tip: Get the club room! It's so worth it! :)
See more room tips
  • Stayed December 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shikhasf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMConradbkk, General Manager at Conrad Bangkok Hotel, responded to this review, April 23, 2013
Dear Valued Guest

Warm greetings and thank you for having chosen Conrad Bangkok as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your stay during New Year Celebration at Conrad Bangkok, Thailand.

We are pleased to learn that you enjoyed your stay and that the room, food selection and the service provided by our Team Members made your stay a memorable and enjoyable experience for you and for your partner. It is such a pleasure to receive such positive feedback.

Once again thank you and we look forward to welcoming you and your family back to Conrad Bangkok soon.

Kind regards,

Harald Feurstein
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Bangkok Hotel

Property: Conrad Bangkok Hotel
Address: 87 Wireless Road, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok > Pathumwan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Bangkok
#44 Spa Hotel in Bangkok
#46 Romantic Hotel in Bangkok
#47 Family Hotel in Bangkok
#59 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:5 star — Conrad Bangkok Hotel 5*
Number of rooms: 391
Official Description (provided by the hotel):
One of the world's most exciting and innovative luxury hotels. Located within the stylish All Seasons Place in the heart of Bangkok, and close to the city's major commercial and shopping centers as well as Lumphini Park. Suvarnabhumi International Airport is just a 40-minute drive away. The Conrad Bangkok fuses luxury and technology, artistry and expertise, and presents guests with cutting-edge design, cuisine and service. Our luxurious guestrooms and suites are furnished with beautiful silk and natural wood giving a sense of contemporary Thailand. With hi-speed internet access, stay connected in true style. ... more   less 
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Also Known As:
Conrad Bangkok
Bangkok Conrad

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