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Reviewed January 19, 2020

Staff were helpful, they let check in 2 hrs early . Supansa is a beautiful lady with a nice smile. Overall waiting for a great stay in the hotel. Staff explained the process with lot of patience. Free complimentary access to the 77th & 82 nd floor view point .

Date of stay: January 2020
Trip type: Traveled with friends
Thank Inspire314101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaiyokeSkyHotel, Manager at Baiyoke Sky Hotel, responded to this reviewResponded January 20, 2020

Dear Inspire314101,

Good morning!

Thanks a lot for your warm review consisting of generous words.

We are glad that Supansa was at the spot to assist you upon checking in and that you were pleased with your stay and enjoyed our staff service especially Supansa & Devi.

We hope you have had a great trip back home and look forward to the prestige of rendering our hospitality to you again.

Sincerely yours,
Customer Service Director and Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2020

Great Food!!! The place is great. So many spots to take pictures to. You get a bird's eye view of bangkok. Definitely would recommend this activity. We were not able to witness sunset during that time although we booked the 5-7pm slot

Date of stay: January 2020
    • Value
    • Cleanliness
    • Service
Thank julianstewart3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaiyokeSkyHotel, Manager at Baiyoke Sky Hotel, responded to this reviewResponded January 20, 2020

Dear julianstewart3,

It is very kind and generous of you to leave us your review.

It is also great to learn that you liked our food, place, view and would definitely recommend the activity of photo shots and the bird's eye view of Bangkok.

Please visit us again to witness the romantic descending sunset and we are also proud to recommend the glory morning sunrise at breakfast at the outdoor Sky Box on 81st floor, we guarantee worth experiencing.

Wishing you all the best and Happy Chinese New Year, we remain.

Sincerely yours,
Customer Service Director and Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2020

We chose this hotel because of its great location in the city center and proximity to the Airport Rail Link and Water Taxi. The rooms are clean, but a bit outdated. The breakfast on the 82nd floor offers a huge choice and is definitely worth it. I found it very useful that my luggage could be stored for 2 weeks after check-out - great service! The only negative point I have to mention is the unstable wifi connection. Last but not least the view from the room is really nice! We got a big room with an amazing panorama window. Thanks again to Supansa, Yada!

Date of stay: January 2020
    • Value
    • Location
    • Service
Thank hahhannes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaiyokeSkyHotel, Online Service Officer at Baiyoke Sky Hotel, responded to this reviewResponded January 17, 2020

Dear Hahhannes,

It is always a delight to receive appreciation and praises from our guests. We strive to provide only the best and finest and services in order to exceed guest expectations. Your comfort and satisfaction is our priority and we are thrilled to know that you enjoyed your stay with us. Kindly be assured that we have shared your kind words with our team, specially Khun Supansa and Yada to help inspire us and improve where we can.

We hope to welcome you again soon.

Sincerely,
Customer Service Director an Team

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Reviewed January 16, 2020

I booked 2 rooms in the hotel and specifically mentioned to have the rooms on High Floors but As we reached there the problems we faced were :

1. The staff asked us to pay 15000INR or 200USD which was not mentioned anywhere during the booking...We managed to give them that. But because of this the money got mixed up and we lost 100USD(not their fault but if they didn't ask for it..we might had them).

2. They didn't even prepare the rooms for us. We haven't got rooms on High Floors.

3. We requested Single King Size beds...they didn't fixed that for us and asked us to take rooms on different floors.

4.The staff was soo rude i can't even tell, they treated us as they are doing some favour on us to let us stay in the hotel....I never saw such a staff in a highly priced hotel.

I highly recommend not to book this, Bangkok has so many hotel at a really cheap price and they even treat you well.

Date of stay: December 2019
Trip type: Traveled as a couple
Thank rajatkkain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaiyokeSkyHotel, Customer Service Director and Team at Baiyoke Sky Hotel, responded to this reviewResponded January 16, 2020

Dear Rajat,

We would like to thank you for taking your time to write the valuable review and do sincerely apologize for your disappointment.

Your feedback has been conveyed to all concern so that they would be more careful and alert about the appropriate manner of the hospitable gesture, your comment has been passed onto the management too and we are sure that they would take further serious steps with the front desk team.

Once again, we thank you very much for your useful review.

With regards, we remain
Truly yours,
Customer Service Director and Team

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Reviewed January 15, 2020 via mobile

Had a superb view from Sky zones and was always greeted with a smile by staff. Had no issues during my stay and would definitely stay again. Please do mind that this building is a public attraction and the crowds in the early morning and afternoon is big and can get frustrating waiting for lifts. Other than this everything is good. Highly recommended

Date of stay: January 2020
Trip type: Traveled with family
Thank Semdra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaiyokeSkyHotel, Customer Service Director and team at Baiyoke Sky Hotel, responded to this reviewResponded January 16, 2020

Dear Mr. Kevin,

Thank you very much for your valuable review, your highest scores rating and your highly recommendation to others!

Your compliment is the best gift of our day, it has already been passed to all concern for their appreciation and encouragement.

We hope you have had a good trip home and look forward to welcoming you again.

Warmest regards,
Customer Service Director and team

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