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Grand Hyatt Erawan Bangkok
Ranked #32 of 868 Hotels in Bangkok
Certificate of Excellence
Netherfield
Level 3 Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“More like it”
Reviewed July 13, 2013

Fantastic hotel. Great location and the service impecable. The people make the place. Whilst the hotel itself is up to the excellent standard you would expect, the friendliness and openness of the staff to help makes you want to smile. Thai service is always good but these guys have it cracked. The hotel food is very good and varied. God gym facilities and the massage is great after a long flight.
Room wonderful and spotless. Hotel being renovated but not a disruption. Hardly aware at all.
If you are in Bangkok it is a great spot.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review, August 2, 2013
Thank you for your detailed comments on your recent stay with us. Our location is truly unique and we are glad to hear that it served your overall needs well.

Our team here will be most pleased to learn that you appreciated our services and that our current renovation did not impact you in any way.

We look forward to welcome you back to Grand Hyatt Erawan Bangkok in the not too distant future.

Best regards,
Adi Sidhwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Auckland, Auckland, New Zealand
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 13, 2013

You can't go wrong with Grand Hyatt. This hotel is located at Erawan, a very central place for shopping in Bangkok. In few minutes walk, you can reach the MRT station which can lead you to most famous spots in Bangkok.

I stayed for 6 days in this hotel. I stayed at a newly renovated room which was neat and classy, just what you expect from 5 stars hotel. It has medium/small size gym with great spa/sauna.

The pool is large and staffs were very friendly.
After left the hotel I had to come back to Bangkok for several hours stopover. I came back to the hotel see if they were willing to store my luggage while I roamed around the city and they were!! It was a huge relief!

I thought the foods could've been better and the concierge could've been more helpful to the guests who stood in front of them.

Overall it was a great stay and location is the key!!

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ramadhonanto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review, July 29, 2013
July 30, 2013

Thank you for your detailed comments on your recent stay with us. Our location is truly unique and we are glad to hear that it served your overall needs well.

We are all most delighted to learn that you had a comfortable stay with us and that you enjoyed our newly remodelled guestroom along with our other products and services. We will be sure to pass on your praise to all our staff.

Thank you for your specific note of your experience and recommendation for the food and the concierge, please rest assure that we will share it with the team for the improvement.
We do look forward to welcoming you back to the Grand Hyatt Erawan Bangkok.

Best regards,
Adi Sidhwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 13, 2013

Having stayed at the grand Hyatt on many occasions I am always confident in the quality of service I receive. From the excellent staff who provide for your every need in the club lounge to the hose keeping staff who ensure your room is spotless, well maintained and comfortable. The hotel is currently undergoing a refurbishment and this is being managed efficiently and effectively with little if any disruption to staff.

The professionalism of staff is a tribute to the management of the Grand Hyatt. The spasso is a great place to eat and dance the night away. The staff, particularly On and Tony, are excellent. Tables, the fine dinning restaurant offers a wide ranging menu of excellent quality. The spa at the hotel is one of the best I have used, the staff are attentive to your needs and the treatment are of a high standard.

All in all whether you intend to came to Bangkok on business or leisure the grand Hyatt Bangkok is the place to stay

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Norman C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review, July 29, 2013
July 30, 2013

Thank you very much for your kind words and genuine feedback. We will be sure to share your praise of our team members and encourage them to continue the great job of making our guests feel welcome and well attended to.

The entire team of Grand Hyatt Erawan Bangkok is committed to ensuring our product and guest service continues to improve and meet and exceed the expectations of our valued guests such as yourself.

We do look forward to welcoming you back in the not so distant future.

Best regards,
Adi Sidhwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level 4 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 7, 2013

Grand Hyatt has a secret, one level below the main lobby, which is actually the ground floor is the best value for money wine bar in Bangkok.
The name is 494 and it has it all, good wine, wide selection of food, friendly and professional staff....and of course the longest happy hour in Bangkok. 100 baht for a glass of wine from noon to 10:30 pm.
4 different newspapers are available and a good selection of magazines.
Wine and news is my kind of place.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank SorensenRobert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review, July 29, 2013
July 30, 2013

We were delighted to receive your positive feedback on your recent stay with us.

Thank you very much for your feedback on Bar@494, we will be sure to share your praise with F & B team there, they will be very happy to hear your comments.

We do look forward to welcoming you back to Bar@494 here at the Grand Hyatt Erawan Bangkok.

Best regards,
Adi Sidhwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level 6 Contributor
107 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 5, 2013

You could not fault this place, it is spectacular. New refurbishment meant that I received an unexpected upgrade. Nice palace of a room with a 4 minute walk required to see it all. Sauna, Spa, Kitchen, Piano are just some of the nice toys in some of the best rooms here.

Best of all, an office area where I could catch up on my business.

Room Tip: All good, no issues other than Bangkok traffic. Limo is only real option
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank B1RD1EMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review, July 29, 2013
July 30, 2013

Your comments on your recent stay with us are most appreciated indeed.

We are all most delighted to learn that you had a comfortable stay with us and that you enjoyed our newly remodelled guestroom along with our other products and services.

We look forward to welcoming you back to Grand Hyatt Erawan Bangkok.

Best regards,
Adi Sidhwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 4 Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 5, 2013

The hotel is situated at a great location. There is a metro station about 3-5 mins walk from the hotel. Shopping center (platinum mall) is about 10-15 mins walk from the hotel. There are other shopping areas & street market on the way.
The hotel room was pretty small, and the view was bad from my room. The front desk person was not very friendly when I checked in. He was not interested in listening to request of a good room view.
The hotel looked very gloomy and dark. A friend we made on the road, had come to pick us up from the hotel and they had the same opinion that the hotel looked pretty dull.
But hey, if you just want to sleep, eat breakfast and spend the day outside in the city, this is a pretty good hotel at a pretty good location

  • Stayed June 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aldo_Xavier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review, July 29, 2013
July 30, 2013

Thank you for your detailed comments on your recent stay with us. Our location is truly unique and we are glad to hear that it served your overall needs well.

We appreciate your feedback regarding our room design and layout and will continue to strive to ensure our product appeals and serves the needs of all of our guests. We do hope our guests will appreciate the many improvements that have been made to the functionality and design of our guestrooms, and at the same time are aware of the need to continuously monitor feedback about our new product as well as our public spaces. Please accept our apologies for the lapse in service by our Front Desk team, I can assure you that we have made note of this incident and will double our efforts to ensure our team are attentive and alert to the needs of our valued guests such as yourself.

We look forward to welcoming you back to the Grand Hyatt Erawan Bangkok again in the near future.

Best regards,
Adi Sidhwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 5 Contributor
87 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed July 4, 2013

We have been staying at the Grand Hyatt Erawan for more than 12 years and the service and consistency are impeccable. The staff are warm and friendly and address you by name at every opportunity. They really make the hotel feel like a home away from home. No request is too difficult for the staff who are always accommodating and obliging and complete tasks with accuracy and speed. The facilities, products and services are second to none and they always strive to improve the facilities throughout the hotel. The recent refurbishment being the latest project. We would never consider staying at another hotel in Bangkok.
Angela S.

Room Tip: Try to get one of the refurbished rooms they are stunning!
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review, July 29, 2013
July 30, 2013

Thank you for taking the time to provide your feedback on your recent stay with us.

We are all most delighted to learn that you had a comfortable stay with us and that you enjoyed our newly remodelled guestroom along with our other products and services. We will be sure to share it with our team there.

Thank you again for your kind feedback on your experience with us and we look forward to welcoming you back to Grand Hyatt Erawan Bangkok.

Best regards,
Adi Sidhwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Erawan Bangkok

Property: Grand Hyatt Erawan Bangkok
Address: 494 Rajdamri Road, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Bangkok
#22 Family Hotel in Bangkok
#24 Spa Hotel in Bangkok
#26 Romantic Hotel in Bangkok
#30 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Erawan Bangkok 5*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the heart of Bangkok's business and commercial district, Grand Hyatt Erawan Bangkok is a five-star luxury hotel with resort-style amenities. The hotel recently introduced newly renovated guestrooms and suites designed by Tony Chi, offering residential ambience to ensure that guests feel at home. Enjoy a rejuvenating experience in one of our six residential spa cottages after a gruelling day of business meetings or corporate events. Indulge your palate with our dining options, such as Tables Restaurant, Spasso Restaurant & Bar, and Erawan Tea Room. Immerse yourself in Thai culture by visiting the Grand Palace, the Emerald Buddha and the Silom District. You can also drop by the Chatuchak Weekend Market, home to more than 2,000 stalls selling various knick knacks and more! ... more   less 
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Also Known As:
Grand Hyatt Erawan Bangkok Hotel Bangkok
Grand Hyatt Bangkok
Hyatt Erawan Bangkok
Hyatt Bangkok
Bangkok Hyatt

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