Had been to this hotel at least 4 times in the last 12 months, understand that the hotel is undergoing some renovations and I'm experiencing the noise on my last stay.
The services across all level seems deteriorating and its surprise me knowing the Thais are proud of their hospitality, the management must address the situation otherwise with many good hotels around it will tough to maintain loyal customers.
Despite being 'default choice' of our company staff to stay in this hotel, the hotel management doesnt seems to value the relationship with the recent experience. We always booked the club floor with regular business meetings and recently the hotel management decided to pull back certain privilege citing they have been "wrong" to accord us this entitlement (for many years in the past).
Discussion with manager-in-charge have led us to believe that Hyatt Erawan no longer appreciate good customers and probably they have too many other customers to be taken care off.
Wish them all the best wishes.
Hyatt Gold Passport no: 514 609 246U
- Official Description (provided by the hotel):
- Located in the heart of Bangkok's business and commercial district, Grand Hyatt Erawan Bangkok is a five-star luxury hotel with resort-style amenities. The hotel recently introduced newly renovated guestrooms and suites designed by Tony Chi, offering residential ambience to ensure that guests feel at home. Enjoy a rejuvenating experience in one of our six residential spa cottages after a gruelling day of business meetings or corporate events. Indulge your palate with our dining options, such as Tables Restaurant, Spasso Restaurant & Bar, and Erawan Tea Room. Immerse yourself in Thai culture by visiting the Grand Palace, the Emerald Buddha and the Silom District. You can also drop by the Chatuchak Weekend Market, home to more than 2,000 stalls selling various knick knacks and more! ... more less
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- Also Known As:
- Grand Hyatt Erawan Bangkok Hotel Bangkok
- Grand Hyatt Bangkok
- Hyatt Erawan Bangkok
- Hyatt Bangkok
- Bangkok Hyatt