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“Very grand”

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The Westin Grande Sukhumvit
Ranked #63 of 881 Hotels in Bangkok
Certificate of Excellence
Reviewed December 27, 2013 via mobile

Wife had a meeting in this hotel while I had a holiday here. Awesome service from the staff. Walking distance to their train station.next to hotel is a Robinson a shopping centre , supermarket below and a massage parlour.
Breakfast in the morning is superb. Lots of choices. I love their juices.this is a good place for biz followed by leisure.

Stayed: November 2013, traveled as a couple
Thank eikpinng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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985 - 991 of 2,127 reviews

Reviewed December 25, 2013

We stayed at the Westin Grande at the end of a three-week anniversary celebration trip. We were upgraded to the SPG floor, where we enjoyed a large room with a wonderful bathroom. The staff was exceptionally helpful and we loved the location. We were close to the sky train and subway if we wanted to go somewhere, but we were walking distance to many restaurants and shops if we wanted to stay in the neighborhood.

Room Tip: SPG floor, or higher floor
  • Stayed: November 2013, traveled as a couple
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Thank dragonfly727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

I stayed at this Westin location the first week of December of 2013. It was great because it was right by the sky train and a stones throw from Terminal 21 shopping center, and not too far by sky train to almost everything. The staff was very friendly and helpful, and always had a smile. In the evenings there was also live singing at the restaurant/bar area, and the wait staff was excellent. The rooms were also well appointed and even though I didn't use the toiletries, they covered everything one might need (toothpaste/brush, comb, soba, bath salts, etc.). I would definitely re moment this Westin hotel if visiting Bangkok.

  • Stayed: December 2013, traveled with family
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Thank Denell1006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2013

Great location, the rooms were eh. They charge for internet which barely works. I would probably reccomend staying at a different hotel, i felt like the staff concierge really struggles here and there are couple other issues that were annoying. Air conditioning didn't work well and its in no way as nice as other Westins we have stayed in. Given how cheap Bangkok is, you can probably pay another US$20-30 a night and get a much much better hotel.

  • Stayed: November 2013, traveled as a couple
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Thank Delgazi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinBangkok, General Manager at The Westin Grande Sukhumvit, responded to this reviewResponded December 29, 2013

Dear Delgazi,

Thank you for your post and thank you also for staying with us. I am sorry that some of the facilities and service fell short of your expectation, as we are always striving to achieve the best possible. It's disappointing to read, and hope there is an opportunity that you can try us again to restore some confidence.If that does arise, please do let me know personally.

Kind regards,
Charles Jack
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2013

This hotel is very good location easy access to MRT and BTS station, good for shopping and business trip. Room quite old , amenities not good. Buffet breakfast was okay and good services Restaurant and Gym not good.

  • Stayed: August 2013, traveled on business
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1  Thank chokdeebangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinBangkok, General Manager at The Westin Grande Sukhumvit, responded to this reviewResponded December 29, 2013

Dear chokdeebangkok,

Thank you for taking the time to share with us your recent stay. I'm pleased that you enjoyed the location and also the surrounds but naturally disappointed that you felt some of the actual Hotel facilities fell short of your expectation. We are always making improvements, so I hope there is an opportunity for you to revisit in the future.

Stay well,
Charles Jack
General Manager

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Reviewed December 11, 2013 via mobile

Friendly staff and when I asked to move rooms due to construction noise(not at the hotel), it was handled quickly and professionally. We love the green apples in the foyer. We don't care for the coffee machines in the room, it kept breaking. Please go back to the drip machines. Third time staying and we will be back!

Stayed: November 2013
Thank Jim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinBangkok, General Manager at The Westin Grande Sukhumvit, responded to this reviewResponded December 15, 2013

Dear Jim K,

Thank you for sharing and thank you also for staying with us. I am sorry your were disturbed by the noise outside, but happy the team looked after your needs well. We moved to Lavazza capsule machines in a number of rooms due to the trend and feedback - but if you prefer an alternative, please do let us know next time you visit, and we will work out the best option for you. Thank you for your loyalty and we look forward to next time.

Kind reagrds,

Charles Jack
General Manager

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Reviewed December 9, 2013

Here is a Hotel what really shine in the SPG group. Other hotels from the SPG group could gain some experience here. They should be invited to see the operation.
From the arrival to the check in to get to the room, all is done with a smile and very professional.
The rooms are nice and very clean. The breakfast is excellent with great service. I also would recommend the evening dinners, spectacular is all I can say.
Always would go back here.

Room Tip: Higher Floor will give a great few over the City on Bangkok.
  • Stayed: December 2013, traveled on business
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Thank hjty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinBangkok, General Manager at The Westin Grande Sukhumvit, responded to this reviewResponded December 15, 2013

Dear hjty,

Thank you for taking the time to post here and I am delighted you enjoyed your stay. Thank you too for recommending us to others. It's truly appreciated. We look forward to seeing you soon.

Kind regards,

Charles Jack
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Grande Sukhumvit

Address: 259 Sukhumvit 19, Sukhumvit Road, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Spa Hotel in Bangkok
#48 Business Hotel in Bangkok
#56 Luxury Hotel in Bangkok
#113 Romantic Hotel in Bangkok
#117 Family Hotel in Bangkok
Price Range: $129 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Grande Sukhumvit 4.5*
Number of rooms: 363
Official Description (provided by the hotel):
Experience the Westin difference at The Westin Grande Sukhumvit, Bangkok, a contemporary retreat in the heart of the city’s thriving business and entertainment district. The hotel is steps from the BTS Asok skytrain and MRT Sukhumvit subway stations ensuring guests are moments away from the city’s best shopping, vibrant nightlife, and unique cultural attractions. ... more   less 
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Also Known As:
The Westin Grande Sukhumvit, Bangkok Hotel Bangkok
Westin Bangkok
Bangkok Westin

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