My wife and I checked into the hotel for 6 nights. Service was great as you would expect from a hotel like this. We were upgraded to a better room at check-in as it was a corporate rate and company paid trip. We went into the room and the size and decor of the room looked totally standard. I am not sure what would have been if we were not upgraded. There is nothing more that can be achieved by the management from customer service to the facade of the building. They offer what a Westin can offer at that location.
On the other hand when your location is surrounded by places that are in the same area with less congested lobbies and more boutique experience for half the price tag then its hard to compete. We checked out the next morning and checked into a place where we just walked and rolled our luggage close by for a far better customized experience for half the price tag.
- Official Description (provided by the hotel):
- Experience the Westin difference at The Westin Grande Sukhumvit, Bangkok, a contemporary retreat in the heart of the city’s thriving business and entertainment district. The hotel is steps from the BTS Asok skytrain and MRT Sukhumvit subway stations ensuring guests are moments away from the city’s best shopping, vibrant nightlife, and unique cultural attractions. ... more less
- Reservation Options:
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- Also Known As:
- The Westin Grande Sukhumvit, Bangkok Hotel Bangkok
- Westin Bangkok
- Bangkok Westin