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The Westin Grande Sukhumvit
Ranked #63 of 881 Hotels in Bangkok
Certificate of Excellence
Reviewed February 20, 2013

Really enjoyed this hotel. The location is wonderful, right next door to an amazing shopping centre (terminal 21) and 3 train stops away from the main shopping district. You walk outside and there are numerous street vendors selling great food and everything else...The rooms were nicely presented and comfortable. If you don't smoke, make sure you ask for a non smoking floor. They took us to a smoking floor and I was floored by the terrible smell just from the lift doors opening and we asked (demanded) to be moved which the obliged. The breakfast buffet is probably one of the best I've ever experienced (for a buffet). The pool is OK - not that entertaining for a child though. Still, i would recommend this hotel.

  • Stayed: March 2012, traveled with family
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Thank Suzy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinBangkok, Director of Sales & Marketing at The Westin Grande Sukhumvit, responded to this reviewResponded February 28, 2013

Dear SuzyB, Many thanks for sharing your Westin Grande Sukhumvit experience. We are very lucky with our location and Terminal 21 has been a great addition to the neighbourhood. I'm so glad you enjoyed out breakfast buffet and hope to welcome you back again soon.

Trixie Scully,
Director of Sales & Marketing.

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Reviews (2,127)
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1,132 - 1,138 of 2,127 reviews

Reviewed February 19, 2013

very good location, sky train Ashok just infront. from both sides of hotels 2 shopping malls, lots of bars and restaurants around.
The hotel is more business style,but very big, and breakfast is great.
Club floors non smoking or course , lounge is great, service excellent.
the Room not that big considering Suite is always kind of expected a bit luxury...

Room Tip: i was in Suite, what more to write here about...
  • Stayed: February 2013, traveled with friends
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Thank Roseindesert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinBangkok, General Manager at The Westin Grande Sukhumvit, responded to this reviewResponded February 23, 2013

Thank you for your post, and it's great you enjoyed the convenience of everything there is to offer around the Hotel . I am pleased your enjoyed your stay over all.

Many thanks,
Charles Jack
General Manager

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Reviewed February 19, 2013

Westin Grand is situated at a great location, everything (like Metro Station, market etc) is nearby. The view from the hotel is awesome, especially if you have rooms on floor 17 or up! The rooms are awesome and everything is as promised. The only negative point in the cost. Anybody can easily compare hotels in the same range and can find that it is not one of the best ranked hotels on Trip Advisor.
So, my tip is go for the awesome service and rooms only if the cost is of no concern to you!

  • Stayed: January 2013, traveled with friends
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Thank Kshitiz26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinBangkok, General Manager at The Westin Grande Sukhumvit, responded to this reviewResponded February 23, 2013

Thank you for sharing, and I am very pleased that you found the location of the Hotel and the service great. Many thanks for the feedback.

Stay well,
Charles Jack
General Manager

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Reviewed February 16, 2013

Stayed here for a meeting at the queen sirkit convention center. Location was good. Just a short walk to the Sukhumvit MRT station and a stone's throw from Asoke BTS.

Was upgraded to a suite which was nice, right at the end of the corridor. However, found the decor and color of the rooms a little dark for my liking. Also, for the three nights I was here was plagued by this strange feeling in the middle of the night of someone staring at me from the foot of the bed and then moving on to the toilet. Initially I brushed it off as just another dream. However, on the last night, I realised that my stuff laid out in the bathroom had been rearranged and moved around. It wasn't so much as scary but eerie.

Used the lounge a few days in the evening and actually found it a little small and crowded. However it was made up by the lounge offerings which if you really wanted to, you could have made a meal of it for dinner. However, this was bangkok with plenty of great dining options right out of your doorstep so didn't avail of it.

The location of the hotel is the clincher. The hotel is right next to terminal 21, robinson's and between the night spots of soi cowboy and nana, both within a short walk. There was also plenty of street food within walking distance and some night stalls along sukhumvit road at night.

  • Stayed: December 2012, traveled solo
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1  Thank flitting_bird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinBangkok, General Manager at The Westin Grande Sukhumvit, responded to this reviewResponded February 18, 2013

Dear flitting_bird, Many thanks for taking the time to share with us your recent stay. We are so fortunate with our location as you note, with so much to see and do around the Hotel, including such convenient access to transport. I am a little disappointed to read that you did not renew as well as most in our Westin Heavenly Bed, and perhaps the team upon both daily servicing and turndown, tidied your items too well in the bathroom! It’s great you also took advantage of the Westin Executive Club and benefits, and I am pleased you enjoyed the facilities. Many thanks for taking the time to share, and we look forward to welcoming you back.

Stay well,
Charles Jack
General Manager

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Reviewed February 16, 2013

hotel locates in central of Bangkok, you can find it convenient to have Robinson shopping mall just next door.
hotel reception is on 7th(?) floor so you need 2 lifts to drive up to your room.
hotel room is considerably old, even good maintenance, but not 5-star standard i expect in central bangkok.
there is a very great japanese restaurant, Kisso
if you are starwood privilege fan, then you will probably like it.

  • Stayed: March 2012, traveled as a couple
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Thank MollyMonchaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinBangkok, General Manager at The Westin Grande Sukhumvit, responded to this reviewResponded February 23, 2013

I appreciate you sharing details of your stay back in March 2012. The best news is we are currently renovating Kisso restaurant so will be even better - and have completed a large amount of improvements to many individual areas of the Hotel. I hope you have the opportunity to experience next time.

Kind regards,
Charles Jack
General Manager

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Reviewed February 15, 2013

I can't exactly point out what the problem was, but I don't think I'll stay here again because Bangkok has so many great other options.

Pros:
+ The location is great - it is right next to Terminal 21 and BTS access is just a few steps up
+ The rooms on higher floors are quiet
+ The pool area is quite nice


Cons:
- the rooms feel a bit dated
- The executive lounge was small and cramped
- the lounge breakfast selection was very limited
- The two lift system is annoying
- Wi-fi reception in the room was bad
- No ashtray in a smoking room, it had to be ordered separately

Room Tip: Stay in a suite
  • Stayed: January 2013, traveled solo
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Thank hennessyparadis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinBangkok, General Manager at The Westin Grande Sukhumvit, responded to this reviewResponded February 18, 2013

Dear hennessyparadis, I appreciate you sharing, and a little disappointed you found the Hotel underwhelming. Thank you for the detail of your stay and will send you a separate note through TripAdvisor to find out which room you stayed to address the WiFi. Generally the feedback we receive is excellent, so perhaps the specific access point needs resetting. We’d like to review. Thank you for taking the time, and I hope we have the opportunity to welcome you back.

Kind regards,
Charles Jack
General Manager

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Reviewed February 14, 2013

the facade looks very 70s, a boat/sail shape theme. it was a put off to begin with. but they have renovated the interior, so it's refreshingly modern, but unmistakably 4 stars.
the room is nice and big. bathroom is interesting with a round mirror, but a bit dated. the bed is huge and comfortable. i had a room facing the pool, so it was nice and not noisy. not sure if the other side would have better view. but it was nice.
the pool was kinda small. nothing special, but still quite nice to while away the time.
what was truly exceptional was my check-in staff. i told her my check-in was a secret, cos this was going to be a surprised stay. and she quickly helped with everything and even thrown in a few surprises. it's remarkable and i hope i wasn't just lucky. i had a really good time and a memorable stay here. given the choices of Bangkok, i am sure there are better hotels out there, but i was especially touched by the extent she was willing to make it special for me.
so, thank u.

  • Stayed: February 2013, traveled as a couple
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Thank banjapat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinBangkok, General Manager at The Westin Grande Sukhumvit, responded to this reviewResponded February 21, 2013

Thank you for taking the time to post and also thank you for the feedback. I am delighted the team took good care of you, and your stay memorable. I t is great to read the personal attention that we provided. Many thanks for sharing.

Kind regards,
Charles Jack
General Manager

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Additional Information about The Westin Grande Sukhumvit

Address: 259 Sukhumvit 19, Sukhumvit Road, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Spa Hotel in Bangkok
#48 Business Hotel in Bangkok
#56 Luxury Hotel in Bangkok
#113 Romantic Hotel in Bangkok
#117 Family Hotel in Bangkok
Price Range: $135 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Grande Sukhumvit 4.5*
Number of rooms: 363
Official Description (provided by the hotel):
Experience the Westin difference at The Westin Grande Sukhumvit, Bangkok, a contemporary retreat in the heart of the city’s thriving business and entertainment district. The hotel is steps from the BTS Asok skytrain and MRT Sukhumvit subway stations ensuring guests are moments away from the city’s best shopping, vibrant nightlife, and unique cultural attractions. ... more   less 
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Also Known As:
The Westin Grande Sukhumvit, Bangkok Hotel Bangkok
Westin Bangkok
Bangkok Westin

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