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Reviewed May 28, 2018

Very good Hotel with great food, rooms are spacious, neat and clean. Staff is very friendly. Located at the city center very close to all destinations. Very close to metro also which makes it convenient to travel across BKK.

Room tip: Prefer Higher Floor
Date of stay: May 2018
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
3  Thank Rajeev_Seth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok, responded to this reviewResponded June 8, 2018

Dear Rajeev_Seth,

Thank you for sharing your recent stay experience at Sheraton Grande Sukhumvit on TripAdvisor.

We welcome all feedbacks as it helps us to maintain our standards and the experience you shared certainly matches our customer service culture that we aim for.

We look forward to the next occasion where we can create another memorable experience with you.

With kind regards,
Richard Chapman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2018 via mobile

This hotel located in central area of bangkok which you can find everything near by. Hotel have sky walk to bts sky train and shopping mall. You will find this hotel very comfortable. Room and hotel facility’s very nice. I’m guest of this hotel for more than 15 years but hotel still looks great as they keep good maintenance. Hotel staffs are extremely friendly and helpful. I would also recommend taking food at this hotel as it taste very good. I love this hotel and definitely visit this hotel again.

Date of stay: April 2018
Trip type: Traveled with family
2  Thank poliestp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok, responded to this reviewResponded June 8, 2018

Dear poliestp,

Thank you for your continuing support to the Sheraton Grande Sukhumvit and for your generously kind words.

I am delighted to learn that you enjoyed your stay with us.

We look forward to welcoming you back on many occasions in the future.

With kind regards,
Richard Chapman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2018

Location is perfect which is very easy access to BTS and MRT train. A pool is very nice and super relax during a day. A gym is great. Thai Food must try and service is excellent in all area of the hotel

Room tip: High Floor Lake view
Date of stay: May 2018
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Chayot P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok, responded to this reviewResponded June 8, 2018

Dear Chayot P,

Thank you for your support for the Sheraton Grande Sukhumvit, a Luxury Collection Hotel.

The voice of customers is critical in maintaining our high standards and I am pleased to read about the positive interactions you had during your stay with us. I am delighted to read that you had a a relaxing time at our tropical oasis book and that you enjoyed the Thai food at the hotel.

We do hope to have the pleasure of welcoming you back soon.

With kind regards,
Richard Chapman
General Manager

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Reviewed May 22, 2018 via mobile

I must say this is a hotel where we had great fun inside as well as while roaming outside. Because good scenes are here and we got all services which were to be required as per the cost we paid.. So we enjoyed poolside view also.

Date of stay: January 2018
Trip type: Traveled with family
3  Thank ukre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok, responded to this reviewResponded May 23, 2018

Dear ukre,

It is delightful to learn that you enjoyed your stay with us here at Sheraton Grande Sukhumvit and its surrounding and hope to welcome you back for another stay with us in the near future.

With kind regards,
Richard Chapman
General Manager

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Reviewed May 19, 2018

The hotel has a little of everything, maybe not perfect in all aspects, but when combined, it becomes an excellent place to live. First of all, it's at the centre of the city with direct access to the Skytrain. The pool area is great but I only enjoyed breakfast here. Dinner buffet had different themes and was great. Rooms are a touch shaded and may require renovation in near future but overall, it's a great place to stay.

Date of stay: July 2017
  • Trip type: Traveled solo
    • Value
    • Rooms
    • Service
2  Thank ARAK677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok, responded to this reviewResponded May 23, 2018

Dear ARAK677,

May I take this opportunity to thank you for choosing Sheraton Grande Sukhumvit as your place to stay in Bangkok.

I am happy to read that you enjoyed your overall stay and the experience. I was concerned to read that you felt that the room was "shaded". Although it is 20 years old, we recently completed the renovation of all our guestrooms. This included new TV’s, media hub, LED lighting and new furnishings. In the bathroom, we have replaced the shower fittings, installed a hose spray, improved the lighting and changed the color scheme of the timber finish.

Despite this, we hope to welcome you back to Sheraton Grande Sukhumvit for your next stay in Bangkok.

With kind regards,
Richard Chapman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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