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“Sheraton at its very best”

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Sheraton Grande Sukhumvit, A Luxury Collection Hotel
Ranked #9 of 851 Hotels in Bangkok
Certificate of Excellence
Odessa, Ukraine
Level Contributor
1,056 reviews
318 hotel reviews
common_n_hotel_reviews_1bd8 1,541 helpful votes
“Sheraton at its very best”
5 of 5 bubbles Reviewed January 6, 2009

Having staid at the Sheraton Grande more than 50 times during the last 10 years I can only that this hotel representy the highest grade of exelence.

While other hotels are run down by the time the Sheraton Grande is always kept to the newest standard, the rooms never look dated, it offers one of the fastest WiFi internet...

The staff is extremely attentive, friendly and helpful, the breakfast at the Lobby restaurant one of the best I ever had. Even the cheese selection, something quite rare (and expensive) in Asia, is very nice. If they don't have something you may ask them and you can be sure that they'll try to fulfill your wishes..

Due to my Starwood Platinum membership we always get one of the 2 room Grande Suites, sometimes at floors above 30th - so with a very nice view.

The pool area is maybe one of the best I've every experienced at a downtown hotel. You come out (3rd floor) and think you're in Bali. Optionally you may have breakfast there (smaller selection) and have a nice start in the day. At the evening they're serving barbeque at the pool, a nice experience with a good selection of fish, meat, starters...

Also the lobby restaurant serves dinner, but in buffet style with a counter where they're preparing food according to your wishes. This buffet for sure is one of the best in Bangkok (same level as Oriental).

For me the Sheraton Grande is the perfect 5* hotel - I hope it remains like that at least for my next 50 stays.

  • Liked — Lust everything!
  • Disliked — Leaving
  • Stayed January 2009, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank HONkiev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,455 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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rockthesuburb
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed December 29, 2008

Sheraton Grande was a fantastic hotel place to stay - well located on Sukhumvit road. We had booked through hotelcaddy.com and the paperwork provided and check-in was a breeze. The staff were friendly and courteous. The room was exceptional. We had a wonderful Xmas. We'll be back for sure.

  • Liked — Service
  • Disliked — nil
  • Stayed December 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank rockthesuburb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 7, 2008

We have stayed here before and think it is absolutely one of the best hotels anywhere. The hotel itself is beautiful and clean. The service is exceptional. When you call room service they answer hello Mr. (your name) and remember any previous calls and requests you have made. The beds are the most comfortable anywhere. There is even a doorman to get the elevator for you and every time you pass an employee they put their hands together and bow in a show of respect.

The buffet breakfast is as big as we have ever seen anywhere. The restaurants have great food and you can order room service from any of them. Even the napkins are starched and ironed. The pool area is a tropical forest with a bar, and the gym is very clean.

The location is perfect right downtown next to the skytrain, restaurants, and shopping. We really can't think of any improvements they could make and we are already thinking about our next trip there. J & B

  • Liked — Over all experience was wonderful.
  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank bagspacked3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed December 7, 2008

This property was a delight after almost 18 hours in the air- cool, clean and elegant. From being recognized by name upon arrival to the cool towels that appeared by magic to the genuine smiles on the staff this property has it all. Our room ( a park-view suite) was a delightful quiet escape from the busy city below. The hotel is connected to the skytrain, so it was relatively easy to escape the din of traffic and enjoy the quick connections to the river and temple areas. The hotel had great proximity to some great shopping and restaurants, and yet we availed ourselves of the wonderful services inside the property first. Breakfast by the pool was perfect- just before the days erupt in heat (at least to us North Americans!) and we were not disappointed in any hotel service. Key in to the Concierge services- they were able to find the most obscure places our guidebooks pointed out.

A truly remarkable property.

  • Liked — room quality
  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Evmare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
60 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed November 18, 2008

Stayed there for 2 nights in Octoboer and had a wonderful stay. I have stayed in a few highend hotels in Bangkok and Sheraton Grande definetely tops as one of the best hotel with ideal location, great service and very spacious rooms.

I booked the prepay rates on their website which was of good value and when we checked in, got offered by the check in staff the added benefit of complimentary evening cocktail drinks, breakfast and wifi connection for a fee, which is of good value again.

Location is a big plus for SGS, in the middle of Sukhumvit, easy to get around and right next to BTS for transit around the city in busy times.

Hotel staff was courteous and offered great service all through our stay. I stayed at the deluxe room and it was of very good size, around 44sqm, well laid out with all the normal amenties you would expect in a Sheraton group.

Bathroom was of good decent size, in real it looks much better rather than the pictures.

Breakfast was of good selection, but had to wait in the line to get a seat, would have expected them to cater for the number of rooms/guests they have.

The pool area is definetely a highlight, it was laid out with tropical plants around the pool. gives very much a tropical feeling in the pool area, much different and refreshing than the hectic city outside.

Tried the spa and it was fantastic, the spa premise itself was greatly done and the treatments was great!!

Overall this is definetely a great hotel for both business/leisure purposes and a winner in the luxury selection.

  • Liked — Location, Service
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank global_traveller112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Hungary
Level Contributor
43 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed November 12, 2008

Loved the location with direct access to the Skytrain. Amazing entree with great design. Our room was spacious, clean, had great views over Bangkok and an amazing, huge bathroom. On the roof there is a superb pool deck, jacuzzi and bar in Balinese style, surrounded by palm trees and plants: a haven of tranquility in the middle of the busy city! Do try!
The staff at the Grande was great, very helpful, always friendly and greeting with a smile. The Concierge was also great as he took care of some special arrangements for me (shipping of several items).

  • Liked — Size of bathroom, pool deck
  • Disliked — Prices at the business center
  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Larusso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed November 9, 2008

Stayed here for 3 nights in October and had an amazing stay. Staff very helpful and friendly. Emirates lost my case and the conceirge just sorted everything for me and chased my case down and had it delivered etc. Also sorted us VIP tickets ringside to the thai kick boxing (which was brilliant)

Breakfast amazing. Room gorgeous - there were loads of free cosmetics which saved my life having no case for most ot my stay there!

Had a memorable night in Bar Su under the hotel - very trendy bar with amazing cocktails and bar snacks (and shooters!)

Would definitely stay here again - the service was second to none.

  • Liked — The quality service & bar Su
  • Disliked — liked it all!
  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lady_Leisure1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Grande Sukhumvit, A Luxury Collection Hotel

Property: Sheraton Grande Sukhumvit, A Luxury Collection Hotel
Address: 250 Sukhumvit Road, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Bangkok
#8 Luxury Hotel in Bangkok
#11 Family Hotel in Bangkok
#13 Business Hotel in Bangkok
#16 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Grande Sukhumvit, A Luxury Collection Hotel 5*
Number of rooms: 420
Official Description (provided by the hotel):
Located on Sukhumvit Road in the heart of Bangkok with a walkway connecting the hotel lobby to the convenience of the Skytrain and the MRT underground, guests are moments away from enriching cultural sights, palatial shopping malls, a cosmopolitan dining scene and vibrant nightlife. ... more   less 
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Also Known As:
Sheraton Hotel Bangkok
Sheraton Hotel Grande Sukhumvit
Sheraton Bangkok
Bangkok Sheraton

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