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“Rossini restaurant ” 5 of 5 bubbles
Review of Sheraton Grande Sukhumvit, A Luxury Collection Hotel

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Sheraton Grande Sukhumvit, A Luxury Collection Hotel
Ranked #9 of 849 Hotels in Bangkok
Certificate of Excellence
Bangkok
1 review
“Rossini restaurant ”
5 of 5 bubbles Reviewed July 9, 2014 via mobile

My friend and I had meeting after a long time that I didn't see her and we had a dinner at Rossini . We had so much fun , good food , good service , good wine , good company . And had a short conversation with GM made me impressed . If you looking for a nice place I really recommend Rossini .

Stayed July 2014
Helpful?
Thank Arada23253312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, July 14, 2014
Dear Arada23253312,

Thank you very much for choosing to dine at Rossini's and for taking the time to share your feedback with us.

I was delighted to read that you had enjoyed the food, wines from our primoVino selection and the level of service by our team of Luxury Collection ambassadors. Your compliments had been shared with our team and we all look forward to welcoming you back soon.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,399 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (577)
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Newcastle
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed July 8, 2014 via mobile

As always extremely good. Stayed in this hotel 25 times - I know because I was given a bottle of sparkling wine to celebrate. Not much to celebrate on your own, but the thought counts I guess.

Staying so often means everything must be good. Great staff particularly at front desk that they now remember my name along with the porters/bell desk. Always at the same high standard and very well run hotel.

The pool and facilities are great and easy to forget the busy streets of bangkok outside.

The newer refurbished rooms are a vast improvement on the dated rooms but there can be some noise from the refurb work going on - which depending on your flight can be a bit of problem if you need to catch up for an hour or two. They have to do the refurb so easy to accept the slight noise for a while.

Location is perfect just walk into the BTS station and MRT under cover or walk to terminal 21 for loads of restaurants, cafes and shops.

For my business use this hotel is perfect for me, close to the highway to get out to the airport but getting in can be a jam sometimes by taxi. At least the time critical getting to the airport always seems to go easily once you exit sukumvit to the highway. Can't complain when it's bangkok traffic.

Stayed July 2014
Helpful?
Thank Nomadic_Monkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, July 14, 2014
Dear Nomadic_Monkey,

Thank you for your continuous support and loyalty towards Sheraton Grande Sukhumvit, Bangkok.

It is always a great pleasure to receive positive feedback and I was delighted to read that you had enjoyed the level of service provided by our team of Luxury Collection ambassadors, the tropical oasis of our swimming pool, the convenience of our central location and our newly refurbished rooms. Your compliments had been shared with our team and we all look forward to the next pleasant opportunity of welcoming you back soon.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed July 7, 2014

We stayed at the Sheraton Grande for 3 nights during our honeymoon and loved the entire experience. The staff was incredibly friendly and accommodating and helped make sure our experience was perfect. They warned us about taxi drivers and how to insist that they turn on the meter, one taxi driver tried to cheat us and we got out so the hotel door man chased him down and yelled at him (thank you sir!). Our first night in Bangkok we were exhausted from traveling and sitting in traffic from the airport, luckily we found the Jazz bar in the hotel and enjoyed some wonderful cocktails and snacks. Each day we ventured out to do new things, the great thing about this hotel is the location. Not only are you close to the subway (which can take you everywhere) you can easily walk to a few places or take a Tuk (highly recommended experience).

We loved our stay here and should we ever return to Bangkok this is where we would stay!

- Rachel

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BostonTravelers05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, July 9, 2014
Dear Rachel F,

Thank you very much for choosing Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok to be part of your honeymoon memories.

I was delighted to read that you had enjoyed the convenience of our location, the live jazz and cocktails at The Living Room and the level of customer service provided by our team of Luxury Collection ambassadors. I had shared your feedback with the team and they were happy to know that they had been able to be a part in making your honeymoon in Bangkok more memorable.

We all look forward to the next opportunity of welcoming you back soon.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 7, 2014

My friends and I came to Living Room at Sheraton Grande for Jazz music one night and we were totally hooked. The ambience was cozy with delightful staff. We absolutely enjoyed the drinks here and I could say they serve the best wine selection in town! Their signature Vada Gimlet was well mixed and refreshing lovely garnished with Thai basil leaf. I personally liked free flow wine varietals. We also did love their nacho chips and spicy chicken wings--the ingredients were so fresh and selective. Our server, Jiaranai, was super friendly and attentive. The bartender Jareemet was also very entertaining and well recommended our drinks.

Besides, the jazz pieces played by Pang were definitely amazing. We think he is one of the best jazz performers in Bangkok. We most highly recommend this place to those who want to experience fine dining, or just want to nibble and enjoy jazz piano gigs :) We will absolutely come back!!!!

  • Stayed June 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Talisa Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, July 8, 2014
Dear Talisa Sarah L,

Thank you very much for your visit to The Living Room and for the time that you had taken to share your feedback with us.

As part of the Luxury Collection Hotels, we continuously strive to improve the level of our services. Extra recognition had been given to Jiaranai and Jareemet and they were delighted to know that they had been able to play a part in making your visit to The Living Room more memorable.

We look forward to welcoming you back soon.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed July 6, 2014

We began and ended our trip here, and it was fantastic. The rooms were lovely, and the car pickup made the jetlag seem less bad somehow. We didn't even have to go to the counter to check in because someone escorted us to our room. The staff was helpful in finding us places to eat each night, some of the best food of the trip. Would stay here again!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, July 8, 2014
Dear Amy L,

Thank you very much for choosing to stay at Sheraton Grande Sukhumvit and for the time that you had taken to share your feedback with us.

It is of my greatest pleasure to read that you had enjoyed the comforts of our guestrooms, the convenience of the limousine service and the recommendations given by our Luxury Collection Concierge. Your compliments had been shared with our team and we all look forward to the next pleasant opportunity of welcoming you back in the future.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qa
Level Contributor
144 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed July 4, 2014 via mobile

Very welcoming staff. Don't miss breakfast terrace, very wonderful. Hotel has many facilities and most important easy access to tram and near by malls. Providing a perfect stay for family looking for high class stay in Bangkok. Wonderful is the word to describe it

Stayed December 2013
Helpful?
Thank ammn11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, July 6, 2014
Dear ammn11,

Thank you very much for choosing to stay at Sheraton Grande Sukhumvit during your most recent visit to Bangkok and for the time that you had taken to share your feedback with us.

I was delighted to read that you had enjoyed breakfast at The Sala, the convenience of our location, our range of facilities and the level of customer service provided by our team of Luxury Collection ambassadors. I had shared your compliments with our team and they were delighted to know that they had been able to play a part in making your stay more memorable.

We all look forward to the next pleasant opportunity of welcoming you back soon.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malvern, Australia
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 3, 2014

We stayed here after our trip to Europe in June. we really enjoyed our 3 nights stay here. The room was very nice, clean and comfortable. The staff were very helpful and friendly. The location is perfect, the hotel has a walk way connected to a sky train station and Terminal 21 shopping centre. We will definitely stay here again next time in Bangkok. Highly recommended

Room Tip: Recommend room with a lake view
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KalMel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, July 6, 2014
Dear KalMel,

Thank you very much for choosing to stay at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok.

It is always a great pleasure to receive positive feedback and I was delighted to read that you had enjoyed the convenience of our location and the Grande Connection connecting the hotel lobby directly to the BTS Skytrain Station and the level of customer service provided by our team of Luxury Collection ambassadors. Your compliments had been shared with the team and we all look forward to the next pleasant opportunity of welcoming you back in the near future.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Grande Sukhumvit, A Luxury Collection Hotel

Property: Sheraton Grande Sukhumvit, A Luxury Collection Hotel
Address: 250 Sukhumvit Road, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Bangkok
#8 Luxury Hotel in Bangkok
#11 Family Hotel in Bangkok
#13 Business Hotel in Bangkok
#16 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Grande Sukhumvit, A Luxury Collection Hotel 5*
Number of rooms: 420
Official Description (provided by the hotel):
Located on Sukhumvit Road in the heart of Bangkok with a walkway connecting the hotel lobby to the convenience of the Skytrain and the MRT underground, guests are moments away from enriching cultural sights, palatial shopping malls, a cosmopolitan dining scene and vibrant nightlife. ... more   less 
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Also Known As:
Sheraton Hotel Bangkok
Sheraton Hotel Grande Sukhumvit
Sheraton Bangkok
Bangkok Sheraton

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