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“Great Hotel in Excellent Location” 5 of 5 stars
Review of Sheraton Grande Sukhumvit, A Luxury Collection Hotel

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Sheraton Grande Sukhumvit, A Luxury Collection Hotel
Ranked #9 of 826 Hotels in Bangkok
Certificate of Excellence
San Francisco
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great Hotel in Excellent Location”
5 of 5 stars Reviewed May 11, 2013

This is a great hotel and the best location in Bangkok if you want a central location. It has a direct connection to the skytrain, which you'll want to use if you don't want to be sitting in a taxi stuck in traffic amid Bangkok's terrible congestion. Rooms are clean and attractive. Pool is beautiful and sometimes you can eat breakfast outside by the pool. Buffet breakfast is delicious. Lobby is impressive. Staff is very courteous and helpful. I arrived at 9:00 am after an overnight flight and had asked for an early check-in. The room wasn't ready when I arrived, but they did their best to accommodate me and within 30 minutes, I was in the room.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Sebastian99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, May 15, 2013
Dear Sebastian99,

Thank you for staying at Sheraton Grande Sukhumvit and for the time that you have taken to write a review. Your comments will be passed on to the team who will be thrilled to hear that they were able to make your time with us special.

We hope you will choose our renowned hotel as your home away from home on your next visit to Bangkok.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,052 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (520)
Date | Rating
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English first
Hua Hin, Thailand
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 11, 2013

I chose this hotel purely because it has an elevated walkway directly to the sky train and shopping. It was Songkhran holiday and I did not want to get soaked by revelers, as I was assisting at a weekend event. I really did not have high hopes.
I was immediately impressed by the efficient, friendly staff, who checked me in hours early without being asked. The room was spacious, pleasant traditional hotel style, big bathroom, walk-in closet, looked and smelled clean and had everything including sufficient and well-placed lighting and power sockets.
I was particularly delighted to find a verdantly landscaped, walled outdoor space with trees and a meandering pool, where you can order drinks or good food from the restaurant on reclining pool chairs, or in more formal dining areas. This was such a delightful escape from the city heat and buzz!
Also, everything worked: wifi, water pressure, hot water, no long waits for elevator, sufficient comfortable seating at ample breakfast, bill prepared before checkout so no waiting - all in all, this hotel made what might have been a grind, a really great visit to Bangkok. I will definitely stay
there again.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Artlover9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, May 15, 2013
Dear Artlover9,

Thank you for choosing to stay at Sheraton Grande Sukhumvit and for your generous remarks. It is always a pleasure to receive feeback when a valued guest has a memorable experience. We are also delighted that you found time to relax at our tropical oasis in the city, The Sala.

We look forward to ensuring that your next stay with us is equally memorable.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
65 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed May 10, 2013

The hotel is in a great location with close proximity to the Metro (2 minutes walk). The rooms are neat and clean. The food especially the buffet was a big spread and I liked it very much as this gave lot of varieties also . There was completeness as a whole. Close proximity to the Benjakiti park for a morning walk or Jog is an advantage. Great experience

Room Tip: Better to have the rooms facing the Benjakiti park..
See more room tips
  • Stayed May 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank tripkart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, May 15, 2013
Dear tripkart,

Thank you for your comments. We are delighted to hear that your enjoyed a pleasant stay at Sheraton Grande Sukhumvit. Our downtown location and the direct link from the hotel to the BTS Skytrain and MTR subway via an elevated walkway are certainly extremely convenient. We are also pleased to hear that you we able to dine at our renowned restaurant, Orchid Café and savor the gourmet international cuisines from the buffet.

We hope you will choose Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok for your next visit to our vibrant city.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mumbai
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 10, 2013

Had a good stay. Nothing negative at all. Very well maintained hotel. Excellent location in sukhimvit and well connected. All the happening stuff is near by the hotel. Staff is courteous and room service is quick. Wish I could stay longer! Highly recommended!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank komofo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, May 15, 2013
Dear komofo,

Thank you for taking the time to share your experience of Sheraton Grande Sukhumvit with us. It is always nice to hear that our valued guests have enjoyed a memorable stay. Your comments will be passed on the team and will be greatly appreciated.

We look forward to welcoming you back to Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok in the near future.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
taipei
Level Contributor
362 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 326 helpful votes
5 of 5 stars Reviewed May 8, 2013

Outstanding as always, same superb helpful and friendly service from every staff that you meet, supremely comfortable good size standard rooms with quality linens and bedding, powerful shower in a separate enclosure and all other services just a phone call away. Outstanding spa with sauna, steam, jacuzzi and cold showers pus a wonderful atmospheric and exotic pool with outside jacuzzi-this place is a serene haven in the crazy outside world of Bangkok city. Food is always of a very high standard, whether it is Italian or Thai, although my personal favorite is to sit in the brilliant Living Room jazz bar, listening to the Randy Cannon trio and then order food from either of the restaurants and eat in a more casual, relaxed and very soothing environment. Location cannot be faulted, connected to Asoke BTS and only 20 minutes to the main shopping areas plus right in the middle of Bangkok's gastronomic paradise. A weekend break here is like nothing else on earth, and it will cost you a fraction of what it would back in the States or Europe. Wholeheartedly recommended.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank madfish8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, May 15, 2013
Dear madfish8,

Thank you for staying at Sheraton Grande Sukhumvit and for taking time to write to us.

We are pleased that you were able to experience many of the hotel’s highlights including The Grande Spa and dining at our award-winning restaurants. The Living Room is regarded as one of the finest live jazz venues in Bangkok and hosts some of the best international musicians including regular performances by the Randy Cannon Trio. We are delighted you enjoyed his performance.

Once again, thank you for sharing your experience. We look forward to welcoming you back again soon.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guam, Mariana Islands
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 8, 2013

I always enjoy my stay in this hotel. The hotel is well maintained and I truly enjoy my meals at Orchid Cafe. The staff are so attentive, very friendly and they always provide a legendary customer service. I love the mangosteen, rambutan, mangoes and other fresh and delicious fruits which are served in abundance. Keep up the good work.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Leo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, May 26, 2013
Dear Leo M,

Thank you for your continuous support towards Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok.

It is of my greatest delight to read that we continue to be a part in making your stays in Bangkok memorable. I have shared your compliments with the team at Orchid Cafe and they sincerely appreciate that recognition that you have given them.

My team and I look forward to the next pleasant opportunity of welcoming you back to our hotel.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

This review comes a few months after we stayed at Sheraton. But we had a super stay. The staff was very helpful, the breakfast sumptuous, the rooms beautiful. The location was superb, connected to the sky train directly from the lobby. This made it very convenient to use this as a base to travel around the city.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank manukap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, May 8, 2013
Dear manukap,

Thank you very much for taking your time to share us about your memorable stay at Sheraton Grande Sukhumvit.

I am delighted to hear that you had a great experience during your stay including breakfast, room, our convenience location and especially our services. Your comments will be shared with the entire team and I am sure that your feedback will be encouragement to all our associates.

Thank you once again for sharing your experience. We look forward to welcoming you again soon.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Grande Sukhumvit, A Luxury Collection Hotel

Property: Sheraton Grande Sukhumvit, A Luxury Collection Hotel
Address: 250 Sukhumvit Road, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Bangkok
#8 Luxury Hotel in Bangkok
#11 Family Hotel in Bangkok
#13 Business Hotel in Bangkok
#16 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Grande Sukhumvit, A Luxury Collection Hotel 5*
Number of rooms: 420
Official Description (provided by the hotel):
Located on Sukhumvit Road in the heart of Bangkok with a walkway connecting the hotel lobby to the convenience of the Skytrain and the MRT underground, guests are moments away from enriching cultural sights, palatial shopping malls, a cosmopolitan dining scene and vibrant nightlife. ... more   less 
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Also Known As:
Sheraton Hotel Bangkok
Sheraton Hotel Grande Sukhumvit
Sheraton Bangkok
Bangkok Sheraton

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