I have previously reviewed with rave accolades for this wonderful hotel which I have come to call home whenever I visit Bangkok. This last stay is no exception. Their attention to details is second to none. As I have stayed for 7 nights (considered long stay guest and also Gold Elite SPG), they automatically accorded all the benefits eg. Discounts off laundry, meals and hotel transport without me even asking. I was planning on bringing the letter with the benefits to remind them when I checked out. Obviously I underestimated them. All benefits were applied without me even asking. And which hotel chambermaids will know that since I am checking out the next morning, I will not need a laundry bag and form on bed during turndown, which was always on my bed during my entire stay, except the last evening. That to me is understanding customer needs.
I strongly recommend this hotel not only for its great value for money and location (door step if Asok BTS) but also for the great service.
I look forward to coming "home" again soon.
- Official Description (provided by the hotel):
- Located on Sukhumvit Road in the heart of Bangkok with a walkway connecting the hotel lobby to the convenience of the Skytrain and the MRT underground, guests are moments away from enriching cultural sights, palatial shopping malls, a cosmopolitan dining scene and vibrant nightlife. ... more less
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- Also Known As:
- Sheraton Hotel Bangkok
- Sheraton Hotel Grande Sukhumvit
- Sheraton Bangkok
- Bangkok Sheraton