Just finished my stay of two nights at the old but very convenient Sheraton Grande in Bangkok. Hotel has probably one of the best locations in BKK right at the intersection of the BTS Sky Train and the subway.
Check-in was a bit crowded but staff was very attentive to make up for it. Got an upgrade to a Grande Suite with lakeview, sounds funky but is actually two rooms that are connected, one has a bed the other one is decorated as a living room. Nothing wrong with having more space, but the layout feels weird at best and could be much better organized. Room lacks flair and has a very consistent Sheraton design, hence not the hotel for people interested in cutting edge hotel room design. The lobby and restaurant are much better designed and really give this property a great front.
What the property lack in design and somewhat old rooms it makes up with its people. I stay about 200 nights a year in hotels and I have seen lots of good 5 star properties. The staff here is truly outstanding and extremely friendly and helpful. This hotel has probably very good training and has its managers working by example. Amazing quality that other SPG properties should take a benchmark!
Other plus factors are the beautiful sauna area, the nice Thai-style pool, the many options for breakfast and evening cocktails.
Negative points, the shower faucet was not what I expect in a 5 star hotel, but workable for two nights and I got no newspaper in the morning. Other than that everything was very good.
Check out was a breeze and fostered the excellent overall image I have got during my 2 nights here!
- Official Description (provided by the hotel):
- Located on Sukhumvit Road in the heart of Bangkok with a walkway connecting the hotel lobby to the convenience of the Skytrain and the MRT underground, guests are moments away from enriching cultural sights, palatial shopping malls, a cosmopolitan dining scene and vibrant nightlife. ... more less
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- Also Known As:
- Sheraton Hotel Bangkok
- Sheraton Hotel Grande Sukhumvit
- Sheraton Bangkok
- Bangkok Sheraton