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Banyan Tree Bangkok
Ranked #36 of 891 Hotels in Bangkok
Reviewed January 10, 2014

Excellent hotel with super friendly staff. The rooms were large, we had a club room on the 23th Floor so we could use the lounge on the 19th floor. Witch was nice. The pool wasn't very big but that was no problem. We had a superb 3 night stay and we are we are very happy that we decided to book the same hotel on our return home in 14 days

  • Stayed: January 2014
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Thank expreske
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this reviewResponded January 14, 2014

Dear expreske,

Thank you for the time to write a review about your recent experience.

We are very happy to learn that your stay was an enjoyable one, especially with the facilities and service. We are more than delighted to hear that you have given us another chance to be of your service in the nearest future.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to welcoming you back soon.

With best regards,

Nopparat Aumpa
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,486 - 3,492 of 6,740 reviews

Reviewed January 10, 2014

We stayed here in December. On arrival we were greeted and taken very well care of. We got into our room earlier, 10am than the normal check in time as one was available. Its a nice hotel however an older hotel now compared to others available in the city now. The gym was very run down, with equipment looking very old and rusty. Room service, both times we ordered breakfast cereals that were listed on the menu but then were not available.

We ate at the Japanese restaurant in the Banyan tree, which had amazing views. The food was lovely. We experienced the rooftop bar, which seemed a little run down and dirty. The views are amazing but its not a high class experience, with need to update furniture and freshen up the outdoor area.

The location of the hotel is not the best, however they have a shuttle service to the nearest BTS which we used. Staff were always polite and helpful.

I would not stay again as there are other places to stay better priced that are looking a little less tired.

  • Stayed: December 2013, traveled as a couple
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Thank MisterJeeves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this reviewResponded January 29, 2014

Dear MisterJeeves,

Thank you for sharing your constructive feedback after your stay with us in December 2013.

We appreciate your kind rating for the overall experience, especially with our Taihei restaurant. However, we have noted of your comments on our Vertigo, Health Club, and Room Service.

I would like to take this opportunity to inform that the hotel has a renovation plan which will be carried out in a not too distant future.

Lastly, we truly hope that you will reconsider and give us another chance to welcoming you back.

With best regards,

Nopparat Aumpa
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2014

We stay in the Banyan Tree a lot. We currently live in Sri Lanka, so Bangkok is a regular port of call for a change of scene .... good food, nice people, life on the street, fast tuk-tuks ... all good fun for a family with two small boys.

We have stayed in pretty much every room type in the Banyan Tree. They are all fantastic. Our most recent stay was a late booking over New Year so all they had left were the base deluxe king rooms, but these rooms are still huge. These rooms still have a separate living room. We have an 8 year old and a 5 year old, they both slept in the living room (leaving us with a bit of privacy), one on a rollaway and one on the huge sofa which the hotel made up as a bed for us each day. There was still plenty of room.

We took advantage of the fantastic spa facilities. Great massage and other treatments. Our boys spent time in the pool, steam room and sauna.

The food is fantastic. We all particularly enjoy breakfast here. Evening drinks at Latitude have become a must, watching the lights of the city.

Location is great. We walked to Lumpini Park each afternoon and joined in the huge aerobics classes, our boys fed the enormous fish and turtles in the lake and generally had a great time.

It takes great staff to make a great hotel, and this is a great hotel because of them. Well done.

  • Stayed: December 2013, traveled with family
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Thank CurzonGreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this reviewResponded January 30, 2014

Dear CurzonGreen,

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was a most pleasant one, and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future and until then remain,

With best regards,

Nopparat Aumpa
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014

We stayed twice at the Banyan Bangkok, and both times we were delighted by the friendliness and efficiency of the hotel staff. The facilities are nice and modern, the food was great (we ordered room service), the breakfast wonderful and full of options, and the location is fantastic. A short walk from the hotel and you have access to shops, restaurants and any other facility you might need. If you do stay here, be prepared to take a jumper or two to wear in the hotel, as their air condition is extremely strong! A tip for the ladies: the toiletries are exquisite, so be prepared to fall in love! It is the first time I enjoyed using a hotel's shower gel/shampoo/body lotion!

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with BanyanTree.com
1  Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this reviewResponded January 30, 2014

Dear Laura P,

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was a most pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future and until then remain,

With best regards,

Nopparat Aumpa
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014

I stayed here for 4 nights in a 1 bedroom suite with my husband and 2 children. The room was amazing, apparently we were in the largest 1 bed suite and it was huge, modern, lots of wonderful amenities eg Coffee machine, CD player, 3 TVs, 1 over the bath which the kids loved etc etc. As we were in a suite we had access to club facilities, the breakfast was fantastic, and cocktails/champagne and canapes 530-730 were a great way to start the evening. We even, fortuitously, made afternoon tea in the club lounge and had some delicious complimentary sanndwiches, The service was exceptional in every department. We ate at Saffron, Vertigo and also in-room dining which were all exemplary and all reasonably priced. For us, and having stayed in BGK before on the river, the location was spot on, a 5 minute walk to the sky train and the rights side of the city for the airport. The hotel provides complimentary shuttles/tuk tuks into various parts of the city.
We would definitely stay here again on our next visit.

Room Tip: Choose a club room to get all the benefits
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  • Stayed: December 2013, traveled with family
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1  Thank NMSheffield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this reviewResponded February 3, 2014

Dear NMSheffield,

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future.

With best regards,

Nopparat Aumpa
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014

Cannot fault the Banyan Tree, luxury like I have never experienced before, service could not be of a more superior quality than this hotel. Location a little bit 'out of the way' (as in a 20min ride to Sukhumvit District), but honestly I could live at this hotel forever, it was just heaven! The high level rooms have an incredible view of the city.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with BanyanTree.com
Thank Rachel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this reviewResponded January 15, 2014

Dear Rachel D,

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was a most pleasant one, especially with the room and service you had encountered. In the meantime, we are glad that the location didn't affect your satisfaction and we will continue our efforts to ensure that we have maintained our Banyan Tree standards.

Thank you once again for your patronage and we look forward to be of your service in the near future.

With best regards,

Nopparat Aumpa
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014

It had quite a business feel to it but the staff and facilities were very good The pool isn't very big and gets shaded early but otherwise it was a great base to explore. The breakfast choice was probably one of the best we've had

Stayed: December 2013, traveled with friends
Thank sharpsters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this reviewResponded January 29, 2014

Dear Sharpsters

Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was a most pleasant one, and thank you very much for sharing such gracious comments.

With best regards,

Nopparat Aumpa
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banyan Tree Bangkok

Address: 21/100 South Sathon Road. | Thai Wah Tower II, Bangkok 10120, Thailand
Location: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Bangkok
#14 Family Hotel in Bangkok
#16 Business Hotel in Bangkok
#26 Spa Hotel in Bangkok
#34 Luxury Hotel in Bangkok
Price Range: $160 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Bangkok 5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Banyan Tree Bangkok Hotel Bangkok
Bangkok Banyan Tree Hotel

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