We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing view, but the rooms need renovation”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Banyan Tree Bangkok
Ranked #29 of 867 Hotels in Bangkok
Certificate of Excellence
Hong Kong
Level 4 Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Amazing view, but the rooms need renovation”
Reviewed September 19, 2013

The view from our room at the Banyan Tree was amazing. Thi hotel appears to be very popular, and due to discounted rates, appeared to be packed during our stay. We were disappointed that the rooms had a moldy smell to them. I've experienced this around Asia, but at this price point I expected better, especially since the windows don't open!

The food in the cafe was excellent, but it's hard to find a bad meal in BKK in my opinion!

There were a few hiccups when calling housekeeping--we had to call several times to have things sent up to the room on two occasions.

One of our rooms had twin beds since me and my brother were sharing a room. There was about an inch between the beds, which meant we were a little too close for comfort. Definitely something you want to keep in mind!

During our stay, a member of our party needed hospitalization and the hotel was extremely helpful and organized. The manager even made a personal hospital visit with flowers, which was very impressive.

Room Tip: The higher up you get, the better the view!
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JayinHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

6,291 reviews from our community

Traveler rating
    4,475
    1,298
    356
    99
    63
See reviews for
921
3,285
329
470
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,098)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Rockingham, Western Australia, Australia
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 19, 2013 via mobile

Banyan tree Bangkok is a brilliant hotel.
Do not visit this hotel if you have a problem with excellent food, beautiful rooms or being treated like royalty.
We stayed for 6 nights to celebrate our anniversary. My fiancé proposed at the rooftop resteraunt this time last year. This trip also coincided with my birthday.
On check in we received a card congratulating us on our anniversary from the general manager, that evening we were also surprised with a beautiful rose petal decoration on our bed.
Although we had not mentioned my birthday to staff, on the day we found a beautiful birthday cake in our room, it was a lovely surprise.

The staff are just fantastic. Always smiling and so helpful. Beyond what anyone should ever expect.

The rooms are beautiful and so well equipped, extremely comfortable beds, great towels, bathroom products Eric. There are also lovely small touches like the daily incense, fresh fruit and cookies in your room.

Even after check our we were still treated like guests, with the concierge holding our luggage until our evening flight and the handlers carrying said (very heavy) luggage up flights of stairs for us without batting an eye.

This is simply a wonderful hotel. If you are visiting Bangkok I would not give a thought to staying anywhere else.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Samantha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taichung, Taiwan
2 reviews
Reviewed September 18, 2013

We stayed at the 2 bed room suite for a family trip. The room was spacious and the service was superb. Most representatives I met were very friendly. The concierge was knowledgeable and willing to help. In addition, we liked the music performance on the first floor. I would highly recommend the hotel for a family trip as we really shared a great time together here. Special thanks to the service manager, Akiko, for arranging our room and the special event!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephenkuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 17, 2013

I enjoyed staying at this hotel very much. Their hotel is located to near Sala Deng, BTS station and Runpini, MRT station. You can access Silom and Sukumbit area and Grand Palace and Chao Phraya River easily. If you like Muay Thai, you can go to Rumpini Stadium on foot. Their rooms and facilities are quite nice. Their service and entertainment is excellent. I will recommend everyone to stay this hotel definitely.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BanyanTree.com

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, September 18, 2013
Dear A TripAdvisor Member,

Thank you for choosing the hospitality of Banyan Tree Bangkok.

We are delighted to learn that you had an enjoyable stay due to our facilities, services, as well as our location. Thank you for taking time to share your feedback as it serves as an inspiration to the entire team to continue working with passions in order to deliver the best experience to our valued guest.


Thank you for your patronage of BanyanTree Bangkok. The team and I look forward to having you back in a not too distant future and until then remain,

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 17, 2013 via mobile

We stayed here for the first few days of our honeymoon and loved it! Amazing service and reception by hotel staff. Went to Maldives aswell and Bangkok had even better service!
We stayed in a club suite which was beautiful; a bathtub overlooking the city, huge bathroom with new incense everyday. New and exotic fruits also placed daily. Delicious and extensive breakfast with beautiful outdoor seating area.
The rooftop restaurant has amazing breathtaking view, delicious food and fantastic service, highly recommended!
perfect unforgettable start to our honeymoon.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fdollx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, September 18, 2013
Dear Fdollx,

Thank you for taking time to share your recent experience at Banyan Tree Bangkok.

We are very happy to learn that you were satisfied with the overall service from our associates as well as the room and facilties. In the meantime, thank you for your kind comment of our Vertigo and Moon Bar. Your feedback has been shared to the team to keep up Banyan Tree standard.

Again, thank you for choosing our hospitality and also for your patronage of our hotel. We look forward to be of your service in the near future.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 16, 2013

You will not be disappointed should you choose to stay at the Banyan Tree. The hotel is exquisitely furnished, staff are courteous and attentive, rooms are immaculately appointed, not to mention the Club Lounge boasting canapes that rival hatted restaurants, and the best buffet breakfast I've ever had. Now to catch my breath!

The Banyan Tree offers a convenient 10 min ride via chauffeured tok-tok (schedule at the reception) to the SkyRail which allows you easy access to shops, the Grand Palace, Chinatown, etc. And after a busy day of exploring Bangkok, rest assured that you'll be treated to absolute privacy and some real r&r. The hotel itself is tucked behind another high rise so perfectly positioned away from traffic and each room is sound proof. The Club Lounge offers complimentary massages and unlimited beverages throughout the day. There is an outdoor pool and spa, though we didn't have the pleasure of visiting.

Now, the Banyan doesn't stop there to impress. Each day, they have varying Thai-themed "shows" with live instrumentals and fruit carving on display in the lobby. The buffet breakfast has everything on offer, from a live hot soup noodle station, sushi, yumcha dimsims, asian roast meats, the usual hot fare, delectable pastries and freshly made fruit juices (dragonfruit, guava, pineapple).

The only criticism I had was the laundry department mixed up our clothes with those of another guest, but a quick phone call to reception rectified the mistake swiftly. Also, the rooftop bar is only worth visiting for the view and drinks, as we found Restaurant Vertigo severely overpriced for a dinner that lacked lustre and flavour.

There is no doubt that hubby and I will be returning to the Banyan Tree next time we visit Bangkok!

Room Tip: Upgrade your room to one with access to the Club Lounge! You'll have access to massages, complim...
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank K T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 16, 2013 via mobile

We spent the first three nights of our honeymoon here and all we can say is wow!! Upon arrival we were greeted by staff who took our bags and whisked us off to the club room for an easy check in , herbal drink and cool towels which were welcomed after a very long day travelling. We were then shown to our room on floor 26 by a lovely attendant who ran through everything you would need to know about the room and hotel. The room itself was fabulous, bed comfortable , bathroom amazing and plenty of space. Club room access is a must , breakfast had a great selection plus snacks and drinks (alcoholic) available all day. Cocktails and canapés between 5.30 and 7.30 are great to. Rooftop bars are a must for the view! We ate in the tepanyaki resteraunt where the service and view was fabulous and on par for price with a good tepanyaki restaurant in aus. The staff were fantastic , helpful and rooms kept spotless. I can't fault this hotel in any way and will be returning again. The only thing I can say is we just didn't have long enough there! Thankyou Banyan Tree for an unforgettable experience.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mira22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bangkok hotels
Silom
Shangri-La Hotel,Bangkok
Shangri-La Hotel,Bangkok
#20 of 867 in Bangkok
8,288 reviews
Silom
SO Sofitel Bangkok
SO Sofitel Bangkok
#18 of 867 in Bangkok
4,137 reviews
Show Prices
Show Prices
Show Prices
The Peninsula Bangkok
#7 of 867 in Bangkok
4,396 reviews
Sathorn
The Sukhothai Bangkok
The Sukhothai Bangkok
#35 of 867 in Bangkok
2,424 reviews
Show Prices
Show Prices
Show Prices

Been to Banyan Tree Bangkok? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Banyan Tree Bangkok

Property: Banyan Tree Bangkok
Address: 21/100 South Sathon Road. | Thai Wah Tower II, Bangkok 10120, Thailand
Location: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Bangkok
#14 Family Hotel in Bangkok
#16 Business Hotel in Bangkok
#23 Spa Hotel in Bangkok
#28 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Banyan Tree Bangkok 5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Travelocity, Ctrip TA, Booking.com, TripOnline SA, Cancelon, Agoda, Hotwire, getaroom.com and HotelQuickly so you can book your Banyan Tree Bangkok reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Banyan Tree Bangkok Hotel Bangkok
Bangkok Banyan Tree Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing