All is good with this hotel (nice rooms, quick room service, fantastic Sunday Brunch etc.), except the restaurant Scala which is a disgrace that has ruined our stay totally. We wanted to have dinner, but we were denied entry because we had a child with us (a well behaved 13 old boy). We would understand it if we had two noisy toddlers, but a 13 yo.... They even had no shame to suggest that we sit outdoors!
We did complain to the hotel staff immediately and asked them to report to the GM and to excuse to us by email. They did not reply.
A hotel which condones discrimination against families and children cannot be recommended.
- Official Description (provided by the hotel):
- COLONNADE, all-day dining restaurant features live cooking stations, Carving Trolley and a wide selection of Western and Asian favorites. ... more less
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- Also Known As:
- The Sukhothai Bangkok Hotel Bangkok
- Sukhothai Hotel Bangkok
- Bangkok Sukhothai Hotel