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“A very special hotel”

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The Peninsula Bangkok
Ranked #7 of 881 Hotels in Bangkok
Certificate of Excellence
Reviewed October 10, 2009

Our second visit to this great hotel. This time we had a balcony room on a high floor, beautifully appointed and with the customary great views across the river. Service levels are very high and everything works seamlessly to provide a blissful guest experience: there aren't many hotels where you can say that. The pool area is great with very comfortable sunbeds (some in raised roofed salas) and the pool attendants take very good care of you. In fact, the standard of care is the prime attraction at the Pen. Breakfast buffet is very good indeed and I can recommend the eggs benedict, cooked to order. Room service was quick and well-presented.
Costs? Well, these are commensurate with a 5* hotel but you really do get what you pay for. Would we go back for a 3rd visit? Yes indeed, but if, like us, you spend a lot of time in the central areas of the city when visiting, the boat to and fro is a complication although the hotel boat staff are charming, transport you asap usually within a couple of minutes and the views from the shuttle boat are great.
Try it - the Peninsula is in our top 5 favourite hotels worldwide.

  • Stayed: September 2009, traveled as a couple
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2  Thank sue14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 8, 2009

The Peninsula is situated across the river on the other side of the Sky Train station so we took the ferry ride from its private dock several times a day. The river scene is particularly beautiful at sunset with the gentle breeze. All the rooms face the river overlooking Mandarin Oriental and Shangri-La hotels on the other side. We have two adjoining rooms with a private corridor all to ourselves and you can truly leave the bustling life and heat outside once you enter the hotel. Breakfast and spa services are also excellent.

  • Stayed: August 2009, traveled with family
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1  Thank TRIPMEMBER76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2009

OK, The Peninsula's on the "wrong side" of the river but so what? Where else is the guy at the reservations desk going to take you up to your room, where your luggage is already waiting, open the curtains to a view of everything from the Grand Palace to more Wats than your average lightbulb has and the amazing variety of boats on the Chao Phraya River. On the plus side, The Peninsula's a quiet retreat from the heat, humidity, noise & traffic outside. Their shuttle boats take only a few minutes to get you across the river to the Skytrain station, public boat landing, River City antique center or the hotel's own dock next to the Oriental Mandarin hotel. Weekend sunset river cruises are a plus as is the very agreeable & accomodating staff. On the downside is...... well, nothing that I can think of.

  • Stayed: October 2009, traveled solo
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2  Thank peters42016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2009

Our two night stay was a perfect place to end our 13-day honeymoon. We arrived at The Peninsula from a luxury resort in Koh Phangan and were instantly pleased with the service. Upon check-in the staff greeted us knowing it was our honeymoon and immediately offered us an upgrade to a wonderful suite, with complimentary champagne and chocolates sent up. The hotel is beautiful..very elegant!

The 3-tiered pool was great! You can choose to either lounge in one of their salas (cabanas) free of charge with fans and outlets, or a chaise lounge. The chaise lounges are great...they have a terry-clothed covering, not plastic or wood exposed, that they change after every use. Very comfortable!

They have a handful of restaurants to choose from. The breakfast buffet was very satisfying! Many options to choose from as well as a chef station outside for hot foods. On our last night we dined at Thiptara overlooking the Chao Phraya River. The food was excellent, along with the service.

The Peninsula is situated along the Chao Phraya River and offers free boat shuttle service, from 6am - Midnight, to three stops along the river, with one stop being the skytrain. Extremely convenient when you want to explore the city!

Overall, our experience was relaxing and just what we needed in such a busy city. We would highly recommend this 5-star to any traveler who wants exceptional service and relaxing atmosphere.

Staff tend to your lounging needs...water, food, cocktails. If you lounge long enough they come around with cool towels, mini sorbet cones, and snacks throughout the day.

  • Stayed: October 2009, traveled as a couple
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2  Thank GVJS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2009

Peninsula Hotels are the best on the market, imagine the service in The Land of Smiles...
Just perfect. All these little things that make a stay memorable are to be found here.
OK, I admit, I am a Pen junkie... Wherever there is one, I stay there.

Greeted by everybody, small personal touches in the room (like the !little tray that miracously appeared for my junk on the desk), delicious food, corteous staff, smashing view (34th floor), flawless river shuttle, delightful toiletries, and so on.
Oh, and I've never seen my linen shirts and trousers ironed so perfectly. I took a picture for my housekeeper at home... Poor soul if she has to match thàt...

Some people complained about the high prices of F&B: well, it's a 5* hotel, deal with it! If you want perfection, you need some sacrifices.

Tomorrow off to Phuket to a new resort (The Vijjit). Let's see...

  • Stayed: October 2009, traveled solo
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2  Thank Georgio L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2009

I'll start by saying that I have stayed in some of the best 5 stars in the U.S., Middle East, and Africa. I'm partial to Four Seasons (primarily because I know what to expect). I chose the Peninsula because of reviews here and other places. My wife and I were on a four night vacation flying in from Abu Dhabi.

Hotel car pick-up from airport was prompt, friendly, and without any hassle. We arrived at 12pm and were checked-in immediately (no stop at the front desk, just greeted at the lobby and taken directly to our room--a deluxe). Room was spacious and clean with a balcony overlooking the river. Bathroom was large with two separate basins, large bath (with TV), separate shower, and separate toilet area/room.

Service was outstanding. Understated, but, you always knew somebody on the staff had their eye on you to answer any questions, grab the check, or offer assistance. This is true for the staff at the lobby, bars, restaurants, gym, and docking platform (which you will get to know well if you plan to explore the city via the sky rail).

Food was decent. We only ate at the chinese restaurant. But, it's Bangkok and I suggest dining elsewhere (a bit more on that later).

Gym was decent. Only 6 cardio machines and the universal and free-weight selection were nothing to write home about. However, the steam room, sauna, whirlpool facilities were a pleasant surprise.

Pool/s were great. Grab a cabana if you can (they are free). Built-in fan and electric plug-in (haven't seen this before in a no-charge area). 3 pools sit together overlooking river. Staff is prompt.

Location is fine. You have to take a 3 min ride via boat to the sky train (or Oriental). But, it's a nice ride and a fun way to get around. Hotel car is 950 BHT an hour and traffic is horrible. So, I really suggest the sky train.

What made the difference for me was our fourth (should have been) and last day. I ate out the night before at a few places (yes I indulged in street food). Woke up the next morning and was violently ill (to the point of complete incapacitation). My wife discussed with the manager and she agreed to let us check-out at 5:30pm in time to catch our flight. They then promptly sent up an in-house nurse who provide a number of medicines (to include antibiotics). However, my condition worsened and we decided to spend another night because I was unable to travel. The hotel accommodated with no hassle (and no change in rate). What was striking is that over the course of the next 24hrs, whenever any staff came by the room (room services, towels, etc...) they were all very sensitive to our situation (meaning they had been briefed) and tip-toed around the sick Faraung in bed.

It's service and attention like this that sets apart some of the world's finest hotels. It's not just pretty views, nice rooms, or friendly staff. The hotel was flexible, had on-site staff to help out in an emergency, and made sure the staff understood our situation.

For that reason, we will be dedicated to the Peninsula on our future visits to Bangkok. And we will have this experience in-mind when visiting cities with where the Peninsula has properties.

Highly recommended.

  • Stayed: September 2009, traveled as a couple
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3  Thank Daeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2009

So much to say about how great this hotel is. I stayed there with my wife for our honeymoon in August (1st time we have ever been to this hotel), we have stayed in some of the top rated hotels around the world but this is a cut above them all - if you are thinking of staying at a hotel in Bangkok and you can afford the Peninsula for a few nights just do it you will not regret it. We were on our honeymoon for almost 4 weeks staying at various hotels, the peninsula being the only one where we did not have to change rooms because the room was fantastic. The spa was awesome, the restaurants/buffet etc just vast amounts of top quality food, the high tea awesome - not often we like to re-visit hotels we have stayed at but the Peninsula is one where we just cant wait to go back to.

  • Stayed: August 2009, traveled as a couple
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1  Thank shadowthfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Peninsula Bangkok

Address: 333 Charoennakorn Road | Khlongsan, Bangkok 10600, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Bangkok
#4 Business Hotel in Bangkok
#5 Spa Hotel in Bangkok
#6 Luxury Hotel in Bangkok
#8 Family Hotel in Bangkok
Price Range: $195 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Bangkok 5*
Number of rooms: 370
Official Description (provided by the hotel):
Developed as one of the finest hotel properties in Bangkok, its riverside location inspired the wave- shaped design, capitalising on the uninterrupted panoramic views from every room and adding a distinctive architectural statement to the Bangkok skyline. The Peninsula Bangkok offers commanding city views, luxurious comfort, sophisticated facilities, extraordinary dining options and the legendary Peninsula service. ... more   less 
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Also Known As:
The Peninsula Bangkok Hotel Bangkok
Peninsula Bangkok
Peninsula Hotel Bangkok
Bangkok Peninsula

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