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“Very, very solid hotel.”

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The Peninsula Bangkok
Ranked #11 of 884 Hotels in Bangkok
Certificate of Excellence
Reviewed February 9, 2014

Went there over Chinese New Year 2014, despite concerns about protestors in Bangkok. First time staying at a Peninsula Hotel and what impressed me most about it was the service. It was completely 1st class. The hotel itself is very nice, what you would expect from a 5* hotel. Well appointed rooms, good breakfast, gym & spa facilities. The pool is very comfortable and all the pool staff are very attentive. It doesn't have a huge "wow" factor but I think it's hard for City hotels to have that and most people have become pretty hard to please.

But the service was faultless. I asked them for Gluten free bread on the first breakfast and for the remainder of our stay, they always provided it without having to ask again.

All in all, if I don't need to stay in the CBD in the future, I'll be returning to The Peninsula.

Well done guys, and keep it up.

Room Tip: The higher the floor, the better the view.
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  • Stayed: January 2014, traveled as a couple
    • Service
Thank hkchris31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peninsula_BK, Hotel Manager at The Peninsula Bangkok, responded to this reviewResponded February 18, 2014

Dear hkChris31,

Thank you for taking the time to share your experience from your recent stay at our hotel. We are thrilled to hear that you enjoyed your time with us over the Chinese New Year holiday. I think you summarised, essentially, what we try very hard to deliver every day - exceptional, memorable service which goes hand-in-hand with all of the wonderful facilities our hotel has to offer, from the rooms and our spa to the magnificent three-tiered pool overlooking the Chao Phraya River.

We sincerely appreciate your comments and look forward to seeing you in the near future.

Best Regards,
Mark Choon
Hotel Manager

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1,567 - 1,573 of 4,470 reviews

Reviewed February 7, 2014

Service is top notch with great views and location . The bunch was on elf the best we had in Bangkok and is worth going there for that even if you stay somewhere else Has good out door seating in a very relaxing area where you can watch the boats and people traveling by river .

Room Tip: Ask for a city and river view on a high floor
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  • Stayed: September 2013, traveled as a couple
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Thank Wahoo1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peninsula_BK, Hotel Manager at The Peninsula Bangkok, responded to this reviewResponded February 16, 2014

Dear Wahoo1000,

We greatly appreciate your kind compliments regarding the Peninsula service you received during your visit last September. Our premiere location beside the river affords us the luxury to make all our 370 guest rooms enjoy spectacular city views, which makes our hotel a true "urban oasis". We are delighted to hear that you enjoyed our impeccable dining and drinking experience alongside the river.

Best regards,
Mark Choon
Hotel Manager

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Reviewed February 6, 2014

Overall this is a good hotel for leisure travelers to Bangkok but not impressive. Located on the other side of the river, the hotel provides boat services to BTS Saphan Taksin station, and Asiatique night market. Rooms are with river view and old-fashion decorated. In room lights control and electric curtains are well designed and easy to use.

However the following niches shall never happen in a Peninsula.
- holes and worn outs on the duvet cover. Not acceptable.
- no staff on the hotel pier to escort guests to the reception for check-in. Have to asked twice.
- requested for Thai herbal tea in room. Given a pot with lemongrass actually. No hot water is poured in but was asked to boil the water myself. Weird room service.
- Breakfast staff are not attentive enough, Have to always ask for my coffee refilled. The staff are also rude to remove the plates in front of my nose without asking.

  • Stayed: February 2014, traveled as a couple
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1  Thank Eternalblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peninsula_BK, Director of Rooms at The Peninsula Bangkok, responded to this reviewResponded February 16, 2014

Dear Eternalblue,

Thank you for the comments, praises and constructive feedback. We highly appreciate them.

We truly apologise for all inconveniences caused during your visit. We have raised this matter to our team to ensure that we improve our service through trainings regularly.

Thank you for taking the time to share your experience, we hope to have the opportunity to welcome you again in the near future.

Best regards,
Shane Jolly
Director of Rooms

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Reviewed February 4, 2014

This was my first trip to Bangkok and I whenever I return, I will only stay at this hotel. First of all the location is perfect. We had a river view room on the 32nd floor. The view was amazing. The staff was so friendly and professional. We also had the pleasure of taking a cooking class provided by one of the hotel's chefs. The class was held in the kitchen of one of the outside restaurants; a perfect setting.The chef for friendly, competent, informative and very witty. The food we cooked was delicious.

We utilized the free ferry service often to cross the river. We also enjoyed sitting by the river having cocktails and enjoying the wonderful view. Oh, and the Dim Sum in the hotel restaurant was delicious.

I also really enjoy being able to plug my iPhone into the charger and then watch my Rachel Maddow podcast on the TV.

Room Tip: Higher floor, river view.
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  • Stayed: January 2014, traveled as a couple
    • Value
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Thank tonywaySF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peninsula_BK, Hotel Manager at The Peninsula Bangkok, responded to this reviewResponded February 16, 2014

Dear TonywaySF,

Thank you for taking the time to share your recent experience at The Peninsula Bangkok. We are thrilled to hear that you enjoyed your time with us and were able to experience such a nice the variety offering that made us unique—from our location where all of our guest rooms enjoy panoramic river views, our signature Thai cooking class and our sunset cocktails by the river, which is a perfect way to end the day. We do hope that we will have the privilege to welcome you back in the near future.

Best regards,
Mark Choon
Hotel Manager

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Reviewed February 1, 2014

Very comfortable beautiful hotel. We had a lovely room overlooking the river with a small balcony. Great views. All the service you would expect. Pool was beautiful. Dinner at the River Cafe was good. Beautiful breakfast buffet. Not sure I would return here or try something with a more accessible location.

  • Stayed: January 2014, traveled as a couple
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1  Thank esp8675309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peninsula_BK, Hotel Manager at The Peninsula Bangkok, responded to this reviewResponded February 9, 2014

Dear Evelyn,

Greetings from Bangkok. We are thrilled to hear that you enjoyed your time with us, from the river view in your balcony room to your time spent relaxing by The Pool and dining at River Cafe & Terrace. You get the best of both worlds at The Peninsula Bangkok, with our proximity and access (avoid the traffic with our Peninsula Boat and the BTS skytrain station) to the city centre while being located on the shores of the Chao Praya River.

We hope to have the privilege of welcoming you back soon.

Best Regards,
Mark Choon
Hotel Manager

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Reviewed January 27, 2014

We had a very nice stay at the Peninsula over New Year's. A comfortable hotel, a big tall building with many rooms, with friendly and competent staff. But somehow not quite special; our room was a bit small and dated, some of the hotel common spaces like the bar and pool were a little limited. But then again this is a city hotel in Bangkok and we were quite comfortable, so no complaint.

The hotel's location is good but idiosyncratic. It's just on the "wrong" side of the river, on the west side away from everything. In a way this is a blessing, it's a nice remove and you have a great view. Also they have a terrific ferry boat service to get across to the BTS Taksin station with at most a 5 minute wait. Just be sure to carry taxi instructions in Thai with you and be prepared for it to take a few extra minutes to get places. Great access to boats and trains once you cross on their nice little boats.

Room Tip: Ask for a high floor for the view.
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  • Stayed: January 2014, traveled as a couple
    • Value
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Thank Nelson_Mi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peninsula_BK, Hotel Manager at The Peninsula Bangkok, responded to this reviewResponded February 9, 2014

Dear Nelson_Mi,

Gong hei fat choi! Happy Year of the Horse! We are happy to hear that you chose to stay with us over New Year's and had an opportunity to try many of our services. I'm not sure if you had a chance to stay in one of our newly renovated guestrooms which provide a more contemporary feeling while staying true to our Thai-inspired designs. We pride ourselves on being Bangkok's true urban resort and you are correct in that being on this side of the river affords us magnificent views of the city. As you experienced, there is nothing more unique than catching one of our Peninsula Boats to the BTS skytrain station, a short ride away from the centre of town.

We hope to be able to welcome you back to The Peninsula Bangkok in 2014.

Best Regards,
Mark Choon
Hotel Manager

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Reviewed January 26, 2014

Nothing fancy or spectacular but an extremely well delivered comfort with impeccable service. The riverside restaurant is perfect. A well oiled machine that deserves its reputation of excellence. A very good choice.

  • Stayed: January 2014, traveled on business
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Thank Indochine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peninsula_BK, Hotel Manager at The Peninsula Bangkok, responded to this reviewResponded February 9, 2014

Dear Indochine,

Thank you for sharing your feedback with us from your recent experience at The Peninsula Bangkok. It is always gratifying to hear such kind words regarding our service levels - I will be sure to share them with our team.

We are looking forward to seeing you again soon, hopefully in the near future!

Best Regards,
Mark Choon
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Peninsula Bangkok

Address: 333 Charoennakorn Road | Khlongsan, Bangkok 10600, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Bangkok
#4 Romantic Hotel in Bangkok
#7 Spa Hotel in Bangkok
#8 Family Hotel in Bangkok
#10 Luxury Hotel in Bangkok
Price Range: $206 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Bangkok 5*
Number of rooms: 370
Official Description (provided by the hotel):
Developed as one of the finest hotel properties in Bangkok, its riverside location inspired the wave- shaped design, capitalising on the uninterrupted panoramic views from every room and adding a distinctive architectural statement to the Bangkok skyline. The Peninsula Bangkok offers commanding city views, luxurious comfort, sophisticated facilities, extraordinary dining options and the legendary Peninsula service. ... more   less 
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Also Known As:
The Peninsula Bangkok Hotel Bangkok
Peninsula Bangkok
Peninsula Hotel Bangkok
Bangkok Peninsula

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