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“Amazing Service from Start to Finish!”

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The Peninsula Bangkok
Ranked #11 of 884 Hotels in Bangkok
Certificate of Excellence
Reviewed October 29, 2013

Wow this hotel is something else. From the moment we arrived until the moment we left the staff at the Peninsula turned handstands to meet our every need. It had been our 20th anniversary and when we arrived immediately they congratulated us and took us up to the room where a member of staff arrived with a card and a beautiful chocolate box of hearts. We had a balcony room overlooking the river with fantastic views of the Chao and loved watching the boats and life outside. The room itself was amazing, just total luxury everywhere from a tv in the bathroom to you melting into the pillows and bedding at night. We ate in the chinese restaurant the first night as the thai had a private function which was a little disappointing as we had been really looking forward to a meal there that eve but The food was stunning, cantonese and just melted in your mouth. The hotel arranged all our boat trips and meals and trips out to other places with such ease, really nothing was too much trouble. After a day out at the grand palace (500bhatt entry) and river long boat ride (800 bhatt for an hour) we took a tuk tuk back and had a 'Breast Cancer Support Afternoon Tea' (800 bhatt per person).. all pretty pink cakes and delicious scones and savoury sandwiches, etc . The hotel supported breast cancer with alot of their services throughout the hotel which i was over the moon about having falling ill with it myself last year it was great to see that support. We took a lovely sunset trip up the Chao River at 5.30pm one eve with afew other couples and were served never ending cocktails and thai canapés and snacks well worth 1200 bhatt each for this experience. The hotel did a free shuttle boat across the river and a boat service shopping trip to Asiatique dropping off 7pm and picking up 10pm .. well worth a visit and free of charge. Breakfast was included and was out of this world, everything you could wish for and sat alongside the river watching the world go by. We spent one whole day chilling by the swimming pool, again right next to the river which was so relaxing and yummy food/snacks and drinks available all day. Thank you Peninsula for a wonderful experience and stay at your hotel we had the best time and your staff were wonderful. We look forward to our next visit!!

Room Tip: Balcony Room was absolutely beautiful, well worth afew extra pounds to be able to stand out and hear...
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  • Stayed: October 2013, traveled as a couple
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1  Thank Parsons-Young
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,658 - 1,664 of 4,470 reviews

Reviewed October 28, 2013

Our room, the general amenities and the service were all excellent. We enjoyed sitting by the resort-like pool after a long flight. One section of the pool is 25 metres long - good for excercise. We appreciated the free on-demand shuttle across the river to a good shopping area. The spacious grounds with a bar and restaurant right beside the river are very attractive. This hotel is highly recommended.

Room Tip: Our room, the general amenities and the service were all excellent, as we had expected. The pool ar...
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  • Stayed: September 2013, traveled as a couple
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1  Thank 261Richard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2013

Check in was easy, I felt important as i checked in. The room was perfect, I mean perfect. Bathroom was better than any I have ever seen. Just WOW the curtains to the balcony were electronically controlled. My wife had a dressing room to herself, and I had a large desk with internet to work at. The view of the city and river was out of a magazine. They have n amazing breakfast , suited for any culture, I had a French omelette made to perfection and several pastries, again perfect. The hotel is across the river from mainland Bangkok and they have a shuttle every 10-15 minutes. We went on the sky train and were in downtown in 5 minutes. Wonderful experience.

Room Tip: None Better.
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  • Stayed: April 2013, traveled as a couple
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Thank 1tracman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2013 via mobile

We were extremely impressed with the Peninsula Hotel while staying in Bangkok. The service was superb, the room was beautiful and the amenities were fantastic. Sitting at the gorgeous pool, you wouldn't even know you're in Bangkok. The boat service across the river was also very convenient given the traffic in Bangkok. I would not hesitate to stay at the Peninsula on my next trip to Bangkok.

Stayed: October 2013, traveled as a couple
Thank RK22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2013

Beautiful hotel, but if booking through Amex Fine Hotels and Resorts was informed no upgrade above grand deluxe room. Hotel was not full and they still didn't upgrade us. Save your money and do not book above this level if you want to be upgraded. Very disappointed in not receiving the upgrade at this level.

Stayed: October 2013, traveled with friends
1  Thank F S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013 via mobile

Given it's prestige, reputation, and price, we had big expectations for our 2 nights stay at the Peninsula.

A disappointment was at check-in time, when we have been taken to a regular room after having booked - and paid - a grand balcony room without any other explanation that all balcony rooms were occupied. Because we mentioned our dissatisfaction, we have been offered an upgrade to a suite and received a nice attention from the housekeeping manager. Not a big deal at the end, but also not a slightly frustrating experience we are used to.

Other than that, we really enjoyed this beautiful hotel. From the amazing pool, to the lush gardens and incredible views, everything was very enjoyable. We tried the spa - which was a great experience - as well as the Thai and Chinese restaurants, both of them very good. The concierge also booked us a tour which was perfect, and the airport transfers with the hotel car which was smooth and efficient.

Overall an excellent hotel, with a very good level of service. But in terms of service we expect it to be absolutely flawless and somehow personalized when we stay at an hotel of that category, and that was not totally the case this time.

  • Stayed: October 2013
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1  Thank AlexSwissTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2013

Very nice stay, nice big rooms, and possibly the best hotel in Bangkok when it comes to food.The restaurants are to die for. My only problem with this locations is it is way too far from all the touristy things I like doing.. It took me 3 and a half hours to get here from the airport which was a bit too much for my liking.Loved the boat rides ...They should totally consider a second location at Sukhumvit

  • Stayed: December 2012, traveled with family
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3  Thank Ronnie1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Peninsula Bangkok

Address: 333 Charoennakorn Road | Khlongsan, Bangkok 10600, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Bangkok
#4 Romantic Hotel in Bangkok
#7 Spa Hotel in Bangkok
#8 Family Hotel in Bangkok
#10 Luxury Hotel in Bangkok
Price Range: $206 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Bangkok 5*
Number of rooms: 370
Official Description (provided by the hotel):
Developed as one of the finest hotel properties in Bangkok, its riverside location inspired the wave- shaped design, capitalising on the uninterrupted panoramic views from every room and adding a distinctive architectural statement to the Bangkok skyline. The Peninsula Bangkok offers commanding city views, luxurious comfort, sophisticated facilities, extraordinary dining options and the legendary Peninsula service. ... more   less 
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Also Known As:
The Peninsula Bangkok Hotel Bangkok
Peninsula Bangkok
Peninsula Hotel Bangkok
Bangkok Peninsula

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