I am a guest at the Plaza Athenee Hotel, Bangkok. I needed assistance with my ifone connection and the staff of the Royal Club Lounge immediate responded and had me connected and on line in few minutes. The hotel staff service is exceptional and I am enjoying being pampered and treated with great respect. Thank You More
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We stayed in the Athenee Suite, my husband, baby and i. The room was very clean and we liked how we had a separate tv room from the bedroom. They had a proper wooden cot as requested.
There were two bathrooms, one main one and one guest bathroom by the front door.
The room was always clean and we were always welcomed with a little chocolate treat on the table in the evening.
The staff were very helpful to wash our baby bottles and brought them back up to us when it was needed.
They were also able to help cook certain foods for our baby as per our request (ie. no sugar, salt, etc.) and to keep in fridge and reheat if unfinished.
Dining on ground floor with the buffet breakfast and lunch was nice. Lots of food choices and not just thai options. Definitely suggest people to join SPG if they're not an SPG member. If you're SPG, you can get a discount in food and rooms.
Overall, great hygiene, great location, staff were very helpful, would come back again
Dear love2travel333,
It is an absolute delight that you and your family had a wonder experience with us in the Plaza Athenee Bangkok, A Royal Meridien Hotel and thank you for sharing your kind feedback on Tripadvisor.
We are glad that you enjoyed our renovated Athenee Suite along with the nightly chocolate treats. Our staff are all willing to go the extra steps to ensure the comfortable experience for all our valued guests and your words for them is a true reflection of their dedication.
We are also excited to learn that our signature buffet in The Rain Tree Café. SPG members do enjoy many benefits including savings of our Food and Beverages as well as earning Starpoints which can be redeem for a free stay or meal.
Once again, thank you for your kind feedback and we do hope to have the chance to welcome you and your family back to the Plaza Athenee Bangkok, A Royal Meridien Hotel in the near future.
Kind Regards,
Jonathan Teo
Online Distribution Manager
Buffet is the best. Food is so fantastic and all you can eat. Staff is very helpful and superb service. Overall in restaurant is wonderful. Don't miss it. You can find all
the best at Rain tree Cafe, Plaza Athenee only.
Dear Tudtu,
It is an absolute delight to read your kind feedback of your experience with us in The Rain Tree Café at the Plaza Athenee Bangkok, A Royal Meridien Hotel. Beside from the wide selection of buffet choices including specialty dishes from our specialty restaurants, our staff also ensures a 5 stars services standard to ensure a fulfilling dining experience for all our valued guests.
Thank you so much for your kind words and we look forward to providing you with another exceptional dining experience in The Rain Tree Café.
Kind Regards,
Jonathan Teo
Online Distribution Manager
My Wife, Daughter and I enjoyed four nights at this hotel in August. We had adjacent rooms which both had king sized beds. The rooms were a good size, tastefully decorated and with very good blackout curtains to Ensure a good sleep in. The bathrooms were also a good size with nice toiletries. There was even a hairdryer with a diffuser. The pool is very nice and surrounded by lush greenery making it feel a little like an oasis. The gym is a good size and very well equipped. We enjoyed the buffet breakfast and the offering was substantial and beautifully presented. Above all it was the service that made this hotel standout. Everyone was very friendly at every occasion and nothing seemed to be to much trouble. The hotel is very conveniently located close to PloenChit BTS and there were shopping Malls within easy striking distance either by for or train. A great hotel which my Daughter will happily stay at anytime she gets the opportunity.
Dear Darren W,
Thank you so much for taking your time to share your review on Tripadvisor and we are absolutely delighted to learn of yours and your family exceptional experience with us.
We have indeed renovated our guestrooms and was awarded the Best Interior Hotel Thailand for its unique Thai-Colonial décor. I am also glad that you enjoyed other aspects such as the room amenities, resorted styled swimming pool, Athenee Fitness, wide-selection in our signature breakfast buffet, hotel’s location just minutes’ walk away from the Phloenchit BTS station and most importantly the dedication and efforts of our staff to provide only the highest standard of service.
Thank you once again for sharing your kind feedback and we look forward to welcoming you back to the Plaza Athenee Bangkok, A Royyal Meridien Hotel in the near future.
Kind Regards,
Jonathan Teo
Online Distribution Manager
Stayed at the plaza Athenee Bangkok for two nights to attend a conference.
Room was clean and comfortable.
Facilities were very good.
Staff were also very friendly in typical Thai style.
View from the 23rd floor of the city was also good at night.
Definitely recommended.
Dear Ptanau,
Thank you for sharing your review on Tripadvisor following your experience with us in the Plaza Athenee Bangkok, A Royal Meridien Hotel. We are absolutely delighted that you enjoyed so many aspects of your stay such as our guestrooms, facilities, friendly staff and especially the panoramic view of Bangkok’s view skyline from our high floor.
Thank you once again for your kind feedback and recommendations, we look forward to welcoming you back to the Plaza Athenee Bangkok, A Royal Meridien Hotel in the near future.
Kind Regards,
Jonathan Teo
Online Distribution Manager
Longest check-in I have yet experienced; including not having a standard room ready for platinum guests. The wines in the club lounge were between awful and ok-ish. They really should ensure that no vinegar is being poured, snackwise they had the usual type of canapé set-up. Swimming pool has a nice feel to it but the pricing for food and drinks is off. For medium quality sate and orange juice you end up paying the same as for great main courses at the best riverside Thai restaurants. I understand the concept of a captive audience but it will not kill you to make them loyal first.
Dear jepsman,
Firstly, on behalf of the entire team of the Plaza Athenee Bangkok, A Royal Meridien Hotel, I would like to apologise for the inconvenience that you had experienced and I would like to assure you this is not our normal service standard especially towards loyal Platinum members such as yourself.
Your comments on our club offerings and pricing of our food & beverages has been well taken note of and we would most definitely look into these areas to further enhance our guest offerings. We are however glad that you enjoyed the atmosphere of our lagoon-styled swimming.
Once again, I sincerely apologise for your experience and sincerely hope that you would not judge us solely on this occasion and would consider staying with us in the Plaza Athenee Bangkok, A Royal Meridien Hotel during your next visit to Bangkok.
Kind Regards,
Gilles Evrard
Hotel Manager
