arrived at the Crowne Plaza very late, had requested adjoining rooms, we were upgraded. however the rooms we were given did not have an adjoining door, however the same. Set of rooms 2 floors up did, so they moved us, even at 1 am. That is what i call service. The breakfast was very nice, the location convenient and the concierge extremely helpful. All in all a absolute great stay. Highly recommended.

We stayed in this hotel in Aug 2012, the ground floor lobby was under renovation. Its a great hotel and equally good staff. The reception and concierge was with great energetic people ready to help. The restaurant in the lobby of 23rd floor was buzzing in the evening. Good food. The best part of the hotel was its central location. Just about 45 mnts drive from the airport and opposite to the BTS Train station, it makes perfect choice for ease of access. The room was a decent size with a modern bathroom.

I have fond memories of this hotel when it was the Pan Pacific Bangkok. Being high above the city, it was a kind of oasis, friendly staff, and lovely situation in Silom. It still is like this under the Crowne Plaza brand, although the renovations at the ground floor entrance and outside the front of the hotel makes it feel like you are walking into a building site - I'm sure it'll be finished soon. Inside, the rooms, reception area and main restaurant are greatly improved over the PanPac days. I like it, although there are far better hotels in Bangkok, for the money I paid, this was pretty nice. Free internet access was a bonus, although the price of breakfast (not included in my room rate) was a lot for the disappointing selection on offer. No hesitation in coming back here.