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“Excellent - again!”

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Royal Orchid Sheraton Hotel & Towers
Ranked #73 of 851 Hotels in Bangkok
Certificate of Excellence
Penzance
Level Contributor
110 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Excellent - again!”
5 of 5 bubbles Reviewed January 15, 2014

We have visited this hotel on a number of occasions and yet again, outstanding! We stayed in a Towers room with access to the Club Lounge which has had a re-vamp since our last stay - nothing major, but updated furniture and fittings. The staff are so friendly, exceptionally so and very genuine. The bedrooms are lovely, comfortable and extremely well fitted. Breakfast was available in the lounge, but we chose the main dining room on the ground floor, yes busy, but so well organised and the choice options for every nationality readily available.

The two pools available are both excellent. On this visit with the hotel quite busy, the freeform pool had no available beds and we chose the other pool. On hindsight, we think we preferred this as a couple without children as we could sit on sunbeds overlooking the ever changing river scene through the glass panels with other sunbeds available facing the pool should you chose.

All rooms have a river view, which is outstanding. The view from the ladies in the Club Lounge, in my opinion, is the best ever!

If passing this way again, this is the hotel for us without doubt.

Room Tip: Without doubt opt for a Towers Club Lounge room.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mandkPenzance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,258 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (879)
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  • Czech first
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English first
Philadelphia area
Level Contributor
430 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
4 of 5 bubbles Reviewed January 15, 2014

The room was splendid--4 exceppent pillows apiece, 6 bottles of good water, and --most important--free good quality internet (in the lobby only, however). For a hotel of this calibre the breakfast was surprisingly disapointing--cold, stale bacon for example. But it was certainly ample and edible.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NorthArrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed January 14, 2014

We love this hotel right on the river & on the right side i might add- fabulous food even Rick Stein rates this place as one of the best hes had Thai food in - The river at night the pool side bar & restaurant we absolutely love this place cant wait to go back

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jeff h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, January 16, 2014
Dear jeff h,

I was delighted to read your review and to learn you had such a pleasant stay you couldn’t wait to come back here! I must agree an evening swim and drinks overlooking the river are a great way to relax after a busy day. Please do let us know when your travels bring you back to Bangkok as we would be delighted to have you back as our guests.

All my best wishes,
Claire D.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
93 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed January 13, 2014

This hotel always delivers. The rooms are clean and luxurious. The views are stunning, and the staff is friendly and well qualified. Breakfast has some of everything, and is well worth taking your time.

Room Tip: Higher floors have better views.
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank QatariTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, January 16, 2014
Dear QatariTraveler,

Many thanks for your great review. I am glad you enjoyed your stay and appreciate your praises about our associates’ positive attitude. I hope to have the opportunity of welcoming you back again soon.

All the best,
Claire D.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed January 13, 2014

I stayed here December 2012, and returned with another visit this December 2013. We stayed at the hotel for a few days and it was as good as I had remembered. Gorgeous rooms overlooking the river, yummy breakfast, Wifi was included in our room, the staff are very friendly - even the door man spent time trying to flag us down a taxi at 3am to the airport! I would strongly recommend this hotel if you want a beautiful location close to the sights, and it is roughly 30 minutes from the airport.

  • Stayed December 2013, traveled with friends
    • Service
Helpful?
1 Thank OL88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, January 16, 2014
Dear OL88,

We would like to thank you for your praises and great comments. It is great to know we were able to make your second stay as memorable as the first one and hope to see you again for a next visit, perhaps before the end of this year ?! Please do let us know if you need help with any travel or reservation plans if you return to Bangkok as we would be delighted to assist you.

Kind regards,
Claire D.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed January 13, 2014

The Royal Orchid Sheraton is a lovely hotel in an excellent location right on the river. The hotel has its own private boat that takes you to Taksin BTS pier where you can pick up the BTS or free boat to Asiatique. Pier 3 is right next door to the hotel in case you want to go towards the temples or further up the river.

The rooms are excellent - very clean, spacious, with excellent showers. All rooms have river views which are amazing. Staff are very friendly and helpful. The pool area is fantastic as well.

Overall I would definitely stay here again.

Room Tip: Choose a high floor with views towards Pier 1 (left of the river).
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  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PP01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
108 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed January 11, 2014

Have been going here for years with my family and the stay is always outstanding - friendly, attentive staff, many who have been with the hotel for years. Well located on the river, near The Oriental hotel, Shangri-la and Peninsula Hotels, and adjacent to The River City shopping centre.
Two great pools with delicious lunch menus and very obliging pool staff. Italian restaurant is good as is the hotel's general restaurant, Feast - ask for a table for dinner out on the terrace overlooking the river - the Indian dishes are great
Executive Towers rooms are the best and include free daily laundry, breakfast, afternoon tea and cocktails and snacks in the evening.
Gen Manager, Keith Hardie manages by walking around and is visible all day across all parts of the Hotel - very friendly, professional and keen to make sure your stay is enjoyable.
Somkiat Laiklang the head Concierge is an utter gentleman and Nimit the Guest Relations Officer always on hand to help - Towers Lounge staff are superb.
Strongly recommend this hotel

Room Tip: Towers Lounge rooms are best
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RabaulUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Sheraton Hotel & Towers

Property: Royal Orchid Sheraton Hotel & Towers
Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Phone Number:
Location: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Romantic Hotel in Bangkok
#44 Family Hotel in Bangkok
#46 Spa Hotel in Bangkok
#53 Business Hotel in Bangkok
#65 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:5 star — Royal Orchid Sheraton Hotel & Towers 5*
Number of rooms: 726
Official Description (provided by the hotel):
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 
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Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton Bangkok
Bangkok Sheraton

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