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“Riverside haven”

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Royal Orchid Sheraton Hotel & Towers
Ranked #71 of 868 Hotels in Bangkok
Certificate of Excellence
Sydney, Australia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Riverside haven”
Reviewed October 9, 2013 via mobile

We had stayed at the Royal Orchid Sheraton once before and having had such a pleasurable stay decided to make it our 'home' in Bangkok again last week.

I am glad we made the decision and I am happy to report the service from the moment we arrived till the point of departure was faultless.

The beds are superb, a fact we had remarked on after our last stay and I had 6 nights of blissful sleep. The hotel offers a range of cuisines and the buffet breakfast is extensive but having said that I feel they could place additional emphasis on Thai dishes as I am sure there are other guests who would appreciate more of the local fare.

The free-form pool (for those less interested in doing laps and more inclined to soak up the atmosphere) and garden with its resident peacocks and squirrels is still as beautiful as ever. The staff who work in this area deserve special mention for their friendly enthusiasm and professionalism.

There are a huge number of hotels in Bangkok but the Royal Orchid sitting on the banks of the Chao Phraya with a ferry pier on its doorstep is one of only a few with the same superb location. Entering the lobby after a day spent shopping or sightseeing in the tropical heat, you immediately enter a cool, serene oasis. This is but one of the many things which make staying here so enjoyable.

I look forward to having another reason to visit.


Stayed October 2013, traveled with friends
Helpful?
1 Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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London
Level 4 Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 8, 2013

The hotel is a little out of the way from the main parts of Bangkok, but it is right by the river and is nice and peaceful after a hot and hectic day seeing the sights of Bangkok. It has two pools, one on the rooftop which overlooks the river, which stays open in the evening. The other is at the side of the hotel in a lovely garden setting, open during the day. The hotel runs a shuttle boat to the Skyrail terminal and when we caught the shuttle back after a day's sightseeing they provided us with ice cold towels and cold drinks - lovely! It's also possible to catch the public boat at a nearby pier which takes you to a stop near the palace and temples. We liked it so much we have already booked to stay there again.

Room Tip: Book a river view room, it's a busy river and interesting to watch the boats and people go by.
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  • Stayed February 2013, traveled as a couple
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Helpful?
3 Thank SongstressLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 7, 2013

Fantastic hotel with amazing views of Bangkok. Very friendly and helpful staff within all areas of the hotel. All the bars and restaurants within the hotel are very good and the food was very impressive. The river taxi was a fantastic way to get to the sky train which is a great way to get around the city. Fantastic hotel to end our honeymoon.

Room Tip: ask for a view of the river.
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  • Stayed September 2013, traveled as a couple
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Helpful?
1 Thank GADonnelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angers, France
Level 6 Contributor
131 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 6, 2013

WE have stayed several Times at the Royal Orchid and each Time it´s a pleasure. Located on the Chao Phraya River next to all spots to visit. Efficient staff, large rooms with wiew on the River.
A place to stay.

Room Tip: Better up from the 15th floor
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  • Stayed June 2013, traveled with family
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Helpful?
1 Thank Claude B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, October 16, 2013
Dear Claude B,

Thank you for your ongoing patronage to our hotel. It’s great to know you have such a great experience at each stay. We definitely look forward to seeing you soon and wish you safe travels in the meantime.

Best wishes,
Claire D.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McAllen, Texas
Level 6 Contributor
266 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed October 6, 2013

First trip to Bangkok and this Sheraton was very nice and extremely well situated. The traffic is horrendous in Bangkok (I come from NYC originally and know) but the hotel was right next to the train and subway stop and it was very easy to use and navigate even with no Thai language skills. Staff was helpful, the restaurant was very competent (buffet was a good value and really addressed both Western and Eastern appetites).

  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank Dkazooman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
Level 6 Contributor
110 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 5, 2013

We stayed here just one night prior to a tour that left early from River City the next morning. As we live in Bangkok, it's rare that we stay in hotels here, and when we do, it would tend to, it tends to be a place like the Oriental or The Peninsula for a luxury weekend. We were surprised to add the Royal Orchid Sheraton to our list of places on that list. While not quite on par with those highest end hotels, it provides a very luxurious experience for a fraction of the price. And the views are better than The Oriental's. We'll definitely be back, and we'll be sure to recommend this hotel to visiting friends.

Room Tip: All rooms face the river, so choosing one is really more about size than anything else.
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  • Stayed October 2013, traveled with family
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Helpful?
1 Thank bkkdiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san diego
Level 5 Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 5, 2013

This hotel is located right on the Chao Phaya river in downtown Bangkok. It has several great restaurants, an exceptionally kind and efficient staff, and is connected by a covered walkway to the River City mall next door. The breakfast buffet has a wide selection of items to choose from. My 16th floor room was spacious and overlooked the river so it was fun to watch the river traffic and the beautiful lights at night. On the morning I left for the airport at 2 AM, they made arrangements for not only a taxi but also a box breakfast! Excellent staff. Great restaurants. Pools, gym....this hotel has just about everything, including quality gift shops.

  • Stayed September 2013, traveled solo
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Helpful?
1 Thank weewalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Sheraton Hotel & Towers

Property: Royal Orchid Sheraton Hotel & Towers
Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Location: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Romantic Hotel in Bangkok
#44 Family Hotel in Bangkok
#47 Spa Hotel in Bangkok
#53 Business Hotel in Bangkok
#64 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Royal Orchid Sheraton Hotel & Towers 5*
Number of rooms: 726
Official Description (provided by the hotel):
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 
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Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton Bangkok
Bangkok Sheraton

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