We are currently sitting in the bar of this hotel and felt moved to right a review. Following 3 lovely nights at the Kowloon Shangrila in Hong Kong, we are here for 2 nights before moving on to the Centara Grand in Hua Hin. The public areas of the hotel are fine, not marvellous but not dreadful and the bar, concierge and reception staff have all been extremely pleasant and helpful.
However, our room is awful....having paid for a deluxe river view, we do have a limited river view (huge green roof in the way) but the room is very, very far from deluxe! Tatty old veneered furniture, with scratches and dings all over it. Bedside tables and shelf headboard were covered in dust when we arrived. Bathroom was fine and clean but lacking luxurious touches......no bath robes and wifi is at a price but free for 1 hour in the reception/lobby area.
Breakfast (Sunday) the service was poor, arriving at 10:10am (breakfast ends at 10:30) we were immediately told that breakfast ends at 10:30 and got the impression that the staff were desperate to start setting up for the Sunday brunch, starting at 11.
All in all we will be happy to leave tomorrow and hope the Centara in Hua Hin is more like the Kowloon Shargrila.
- Official Description (provided by the hotel):
- Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more less
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- Also Known As:
- Royal Orchid Sheraton Hotel And Towers
- Sheraton Royal Orchid
- Sheraton Bangkok
- Royal Orchid Sheraton Bangkok
- Bangkok Sheraton