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“met our expectations”

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Royal Orchid Sheraton Hotel & Towers
Ranked #71 of 867 Hotels in Bangkok
Certificate of Excellence
NL
Level 5 Contributor
67 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“met our expectations”
Reviewed April 23, 2013

Stayed at the "ROS" which was recommended by friends at GTA travel, for 4 nights at the start of a few weeks in Thailand. We loved the river location. Food in all the restaurants was good and it is nice that you can eat outside in the evening. Try the Thai if it is your first time in Thailand!
river shuttle to the sky train station is very convenient. Our room was well appointed but getting close to the point of a facelift.
Would stay. again

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dave1NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, April 25, 2013
Dear dave1NL,

Thank you for sharing your feedback with us. It’s great to hear you had a nice stay. I must agree dining outside by the river is a great experience when visiting Bangkok and at Royal Orchid Sheraton Hotel & Towers, you have three restaurants with outdoor dining options to choose from. Once again thank you for your review. I hope to have the opportunity to welcome you back as our guest in the near future,

Kind regards,
Claire D
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,485 reviews from our community

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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 23, 2013

This is a return visit for our family. We simply love this hotel. Consistently great service, and wonderful location and amenities. Nimit (who remembered us from our trip 2 years ago!) was incredibly helpful and went out of his way to make our family feel special, including lollipops for the kids!
Don't miss: the great family pool with in pool bar and attentive lifeguards; free boat shuttle from hotel; the local ferry around the corner (ask concierge) to great local reasonable shopping across the river.
Why go any place else?

We'll be back!

Room Tip: we really enjoyed the river view!
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rfamilytravel2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, April 25, 2013
Dear Rfamilytravel2011,

It was a pleasure reading your comment! Thank you very much for your kind words. I am delighted to have had you as our guests a second time around and am happy you and your family had a memorable stay. I have shared your kind words with the team and have personally thanked Nimit on your behalf.
We all hope to have you back with us soon and wish you safe travels in the meantime,

All the best,
Claire D.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bournemouth uk
Level 4 Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 22, 2013

Our first visit to Asia and just had 5 nights here, very comfortable with every amenity free shuttle to sky train and peir up to historic quarter next door. The hotel eateries although a little pricy are excellent, next door river city has some more cafes and restaurants and a main pickup for evening dinner cruise. Would highly recommend this hotel as a starting point of exploration of Bangkok.

Stayed April 2013, traveled as a couple
Helpful?
Thank Nigel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 21, 2013

Amazing place - rooms are very spacious and even have a coffee machine. Staff are polite and accommodating. We were allowed to check in at 9:00 a.m. in the morning which was great as we had just arrived from a long flight. Only downside is that it is expensive. I wouldn't recommend buying anything from the hotel and certainly don't touch the mini bar service.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, April 25, 2013
Dear Jenny C,

Thank you for staying at Royal Orchid Sheraton Hotel & Towers during your last stay. I enjoyed reading your comment and am delighted you found the rooms to your likings. I have shared your kind words with the team and hope to see you again soon.

Warm regards,
Claire D.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
Level 6 Contributor
134 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed April 21, 2013

We spent 3 nights at this hotel in late February. The location is picturesque on the banks of the Chao Phraya River, and we had a room on a high floor overlooking it. It is somewhat out of the main activity areas and the mall to which it is attached had many empty stores. The neighborhood was not very interesting, but we walked to a local restaurant for dinner one night called Harmonique (10 minute walk) recommended in a guide book and Chinatown is also in walking distance. The room was nicely appointed and furnished. The breakfast buffet was typical of a big hotel in Asia with many Western and Asian offerings and good service staff. There was a charge for Wi-Fi in the room which was expensive even by Western standards, however, it is free in the lobby.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank phillyvoyagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, April 25, 2013
Dear phillyvoyagers,

Thank you for taking the time to post this review on Tripadvisor. I appreciate your feedback and am glad you enjoyed your stay with us. I have taken your recommendations into account for further discussion with our team. I hope to welcome you back in the near future,

All the best,
Claire D.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Level 6 Contributor
147 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
Reviewed April 21, 2013

Stayed here from 7th - 11th April - 4 nights. We had a river view room on 24th floor. Fantastic views of the Chao Phraya river with all the boats going up and down. No complaints here at all really. This is a very well established hotel - it's been in Bangkok for many, many years. Some of it looks a little old fashioned, but that adds to the general luxurious feel of the place. Our room was certainly very comfortable with a great comfy bed and comfortable seating too. The bathroom was fairly ordinary with a shower over the bath and a shower curtain - nothing special. We found the staff to be very friendly, attentive and pleasant. The food was really good - breakfast buffet in Etc Restaurant (the staff called it Eee Tee Cee which was cute!) every morning was extensive and had everything you could possibly want (both Asian and European). We ate in 3 of the restaurants at night for dinner - Etc Buffet; Sambal Restaurant; and Giorgio's Italian. All three were excellent. There was a fabulous buffet in Etc; we had a table outside on the river at Sambal; and Giorgios had the best beef tenderloin I have ever tasted.
The cocktail bar in the Lobby was never very busy, but we enjoyed the live music there one evening when the Bangkok Beatles were playing (and they were really good!).
We enjoyed the location of this hotel. Although it is not right in the very heart of Bangkok city, it sits right beside the Si Phraya Pier where you can get on the Express Ferry Boat (Chao Phraya Tourist Boat) and this will take you up and down the river with lots of stops that are convenient for all the main places of interest. We bought a day pass for 150 Baht (around £3.25 per person). It was also very easy to get a taxi or a tuk-tuk right outside the hotel, which will take you anywhere in the city for a very cheap price. The hotel is also right next door (there is an ajoining link bridge, so you don't even have to go outside) to the River City Shopping Mall. So, overall, a really good location and an easy place to stay if you need to get around.
We liked this hotel a lot. It is convenient, comfortable and has great food.

Room Tip: Higher floors are best for the good views.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Janice-and-Ali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gpetrie868
Level 5 Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed April 20, 2013

This is a top rated property with some of the best amenities in the city. Hotel is connected to an upscale shopping mall. Excellent location just far enough from the "hustle and bustle". Terrific tailor shop on premises for custom shirts and suits. Also had neckties custom made. Great restaurant selections.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jorge P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, April 23, 2013
Dear gpetriestorystar,

Thank you for your great review. I am glad you enjoyed your stay with us and that your were also able to enjoy the surroundings of the hotel as well as our restaurants. I hope to see you back here soon and wish you all the best in the meantime,

Claire D.
Online Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Sheraton Hotel & Towers

Property: Royal Orchid Sheraton Hotel & Towers
Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Location: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Romantic Hotel in Bangkok
#44 Family Hotel in Bangkok
#47 Spa Hotel in Bangkok
#53 Business Hotel in Bangkok
#64 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:5 star — Royal Orchid Sheraton Hotel & Towers 5*
Number of rooms: 726
Official Description (provided by the hotel):
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 
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Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton Bangkok
Bangkok Sheraton

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