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“Another wonderful stay”

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Royal Orchid Sheraton Hotel & Towers
Ranked #71 of 868 Hotels in Bangkok
Certificate of Excellence
Brisbane, Australia
Level 6 Contributor
112 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Another wonderful stay”
Reviewed March 21, 2013

We have been to bangkok and the Royal Orchid Sheraton many times and this month we stayed yet again. We love to stay by the river and enjoy the views and excitment of the river traffic. The Royal Orchid Sheraton offers easy access to the skytrain via their own boat which goes regularly between hotel and station pier. The breakfast offers great variety. The restaurants and bars are tops class with good menus and friendly staff.

The pool area is big and well maintained. It has a large gym. The best place to have evening drinks is on the deck at river level.

The foyer is large and could probably do with a modern update but is still quite welcoming.

The rooms are large, comfortable and well appointed.

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
1 Thank bilka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, March 27, 2013
Dear bilka,

Great review! Thank you very much for taking the time to detail your experience with us. It’s wonderful to know you had such a good stay with us and that you enjoyed the facilities of the hotel as well as the restaurants.

Hope to see you again soon,

Safe travels,
Claire D.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Piedmont, California
Level 6 Contributor
79 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed March 21, 2013

I spent 10-days here using my entire Starwood Starpoints account. I was assigned a Deluxe River View room (end unit) on the 18th floor with a great view of the river. Breakfast was not included and that was an extra 700THB per day; but it was well worth it: buffet with custom omelets, delicious pastries, fruits, dim sum and a table next to the river. Service was outstanding: always with a smile and no question left unanswered. I would have spent 10 more days here, but the rates had dramatically increased (probably due to a large convention there) so I moved across the river to the Millennium Hilton (see my review of that property). Both hotels are very comparable; main differences for me were the locations and room design.

  • Stayed March 2013, traveled solo
    • Value
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    • Cleanliness
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Helpful?
Thank PiedmontWalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 18, 2013

I spent eight wonderful days with my gorgeous partner and her parents from Boxing Day 12 through to 4Jan13 at Royal Orchid Sheraton and Towers Bangkok as our base for sightseeing and relaxation. Great room with extensive views over the bustling river.We had a wonderful New Years Eve party at a table on the river, great entertainment,first class food and people to see in 2013. We all loved the hotel amenities, shuttle boat, lounge and bars.The head concierge, Nimit(A) Boonporn looked after our every wish and was a great help when our mother got sick and had to go to the International Hospital. Connected by walkway to River City that has great shops with silk, collectables...we bought some nice pieces back. Good restruants in the River Complex if you get sick of the hotel. Easy to get around on the river, by taxi and public transport. Great tout desk to organise day trips. Yes we did the Klong and Temples again. Really well priced stopover hotel.

Room Tip: Get an executive floor room, river view with acess to the Club Lounge facilities and service desk.
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank TassieBob45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, March 24, 2013
Dear TassieBob45,

First of all thank you very much for taking the time to detail your experience with us. I am delighted to read you had a great stay with us and enjoyed our New Years Eve party. Many thanks for the praises of our associates, in particular Nimit and Boonporn. We do hope to see you very soon and wish you safe travels in the mean time.

Kind regards,
Claire D.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level 6 Contributor
96 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed March 17, 2013

Royal Orchid Sheraton Hotel & Towers in Bangkok is one of my favourite hotels. The first time I visited Bangkok in 1986, on my way to a posting in Bangladesh, I stayed in this hotel, and I have returned many times. I like the rooms with a view over the Chao Phraya River. The rooms are exactly what you expect of such a hotel – spacious, and with all the comfort you need. I like to have breakfast on the deck, out to the river – the noodle soup is delicious. Also, having dinner on the deck in the cool evening breeze is extremely enjoyable.

I can highly recommend this hotel as an oasis in bustling Bangkok.

  • Stayed February 2013, traveled solo
    • Value
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Helpful?
Thank Finn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudbury, Massachusetts
Level 4 Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 17, 2013

The room I requested which was two doubles was unavailable so they put in an extra bed beside the king bed which worked but made the room very small. The rest of the room was uninspiring and while most things- besides the shower- worked- felt kind of cheap and without character. The location was OK but it could be tough to get out and back in with all the tour buses parked in front of the dual entrances- the second one which seemed to be the more popular one was without doorman or security. The pool was nice. Asked the front desk if they could tell me about the restaurants and they couldn't so we went another place besides walking around checking each menu at the different spots throughout the hotel.

  • Stayed March 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
5 Thank JDTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, March 21, 2013
Dear JDTT,

First of all, thank you for taking some of your valuable time to review and share your experiences with us. I truly regret that our services did not live up to your expectations and would like to apologize for any inconveniences during your stay with us. I was disappointed to hear about the lack of dining recommendations you received from our Front office and Concierge Teams especially as we always hear many compliments on the helpfulness of our associates. I have shared your comments with our team so that we can strive to do better.
Once again, thank you for your feedback. We would be delighted to see you again.

Warm regards,
Claire D.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Altnau Switzerland
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 16, 2013

After a long trip from Switzerland we arrived at the Shreaton by the river.
Check in smooth and efficient and the room superb.
Breakfast was delicious with nice views of the river.
Food at Smabal I think the restaurant was called was great, chill out on the terrace.
Just what we needed after a long journey and we will be back.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lucky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review, March 21, 2013
Dear Lucky B,

Great review! Thank you for taking the time to share with us your experience. We do indeed receive many compliments regarding our location and proximity to the river. I am glad that you also appreciated these elements of our hotel and service. I look forward to welcome you as our guest when you decide to return to Bangkok.

Kind regards,
Claire D.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Makati
Level 4 Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed March 15, 2013

My seven day (1 week) stay in the hotel was remarkably trouble free. Apart from using the function room on the second floor for training, I was billeted on a big room on the 5th floor facing the river.

Breakfast was always delicious with many choices. Lunch was also buffet style with Japanese, Indian, Thai and western offerings available. The big dessert collection completed and made the meal perfect every time.

The hotel was a bit far from the shopping malls for me, but fortunately they have a free shuttle boat service that brings you to the nearest BTS (sky train) every thirty minutes.

Service was superb, with little touches like the boatman offering water without you asking, or getting free advice (when asked) on how to dress when visiting the temple. The concierge also gave me a local language card for giving directions to the taxi driver just in case.

I really could not ask for a better hotel in Bangkok.

Room Tip: Ask for a non smoking room facing the river so the sun can wake you up naturally every morning!
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Arvin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Sheraton Hotel & Towers

Property: Royal Orchid Sheraton Hotel & Towers
Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Location: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Romantic Hotel in Bangkok
#44 Family Hotel in Bangkok
#47 Spa Hotel in Bangkok
#53 Business Hotel in Bangkok
#64 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Royal Orchid Sheraton Hotel & Towers 5*
Number of rooms: 726
Official Description (provided by the hotel):
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 
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Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton Bangkok
Bangkok Sheraton

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