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All reviews the river garden pool shuttle boat thai restaurant swim up bar the club lounge hotel boat chao phraya river view room free boat breakfast buffet our honeymoon wat arun skytrain station high floor easy access the hotel offers
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3,121 - 3,126 of 5,969 reviews
Reviewed August 28, 2012

We stayed here 12 years ago and it was fabulous then. Not a great deal has changed but the prices to eat seem to have increased significantly. On the plus side we were allowed to ride up to the front of the hotel in a tut tut this time! the breakfast spread was excellent but be aware - its not as good in the overflow resturant. The evening buffet is also excellent with a wide choice. If you are indecisive don't eat here as you are spoilt for choice. The bar menue is expensive and not great. The swimming pools are clean and the staff attentive.

Date of stay: August 2012
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2  Thank WillSeward
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thiraphong, Public Relations Manager at Royal Orchid Sheraton Hotel & Towers, responded to this reviewResponded September 3, 2012

Dear WillSeward,

Thank you for the feedback about your stay at the Royal Orchid Sheraton Hotel & Towers

We are glad that you had a pleasant stay and enjoyed the location, buffet and our facilities. In addition we have noted your feedback about the bar menu and have passed this on to our Chef for follow up and action.

We look forward to welcoming you back in the near future.

Regards,

Thiraphong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2012

My friend and I spent 3 nights at this hotel. The hotel is about 40mins from the airport and is on the river. The location of the hotel is around 15mins from central Bangkok and its large shopping malls. We explored the city as much as we could and never had any problems going to any of the sites. The hotel run a river shuttle service on a very nice looking boat which is handy for getting to the stations.

The entrance feels very grand and check-in was smooth. On some evenings they have a lady playing what I believe looks like a gamelan in the foyer which creates a nice atmosphere. The foyer has ample space to relax outside of your room. We never used the pool but it always seem to have a few people in there having fun. Our rate did not include breakfast so am unable to comment on this. Tip: If you turn left outside the hotel towards a mini square there is a lovely place serving french pastries which we had for breakfast with tea.

We had a twin room on the 17th floor. The views were very nice. The room itself is well appointed and spacious with a generous minibar. The bathroom was very clean and has all the amenities you would expect. The reception were helpful in advising us of good local restaurants and bars which were lovely indeed.

Overall we enjoyed our stay in this hotel in vibrant Bangkok and would recommend this hotel.

P.S As a large, fairly glamourous looking place this hotel is used for weddings. We were there for 4 days and there were large weddings on 2 nights. This never bothered us but it did make the foyer busy sometimes.

Date of stay: June 2012
  • Trip type: Traveled with friends
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2  Thank MDLCLondon
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thiraphong, Public Relations Manager at Royal Orchid Sheraton Hotel & Towers, responded to this reviewResponded September 3, 2012

Dear MDLCLondon,

Thank you for the feedback about your stay at the Royal Orchid Sheraton Hotel & Towers.

We are glad you liked the room, view and found the check in and out process smooth as well that our associates were courteous.

We look forward to welcoming you back to the hotel in the near future.

Regards,

Thiraphong

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Reviewed August 27, 2012

this hotel have excellent view to raver and very good pools and friendly's stuff excellent service

I leave in tower room in floor 28 I like room It is big and good relaxing bed and big shower room and beautiful bath room set

serves in tower rooms lounge it is excellent and it have good snacks and drinks and fruit it is very nice place

stuff very friendly's in check in and check out and lobby

in tower rooms you can send 6 pecs per room (3 pecs per person) free laundry it is excellent laundry

Room tip: all room have nice view to raver tower room have nice Advantages
Date of stay: August 2012
  • Trip type: Traveled with family
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1  Thank Mohammad S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thiraphong, Public Relations Manager at Royal Orchid Sheraton Hotel & Towers, responded to this reviewResponded September 3, 2012

Dear Mohammad S,

Thank you for staying with us and your review of the hotel.

We are delighted you enjoyed your stay as well as the benefits that come with staying in the Towers Floor.

We will certainly pass on your comments to our associates and look forward to welcoming you back to the hotel in the near future.

Regards,

Thiraphong

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Reviewed August 26, 2012

Stayed here for many trips. Over all, great value for money in the high end range of Bangkok accommodation. I really love being near the river, and the best part of the hotel is that every room has a spectacular view of the river. The pools are nice and the rooms are pretty nice, too. I really love the buffet breakfast and sitting on the outside deck in the morning. The lounge is relaxed and has a good vibe. Usually a nice cover band playing some funky soft rock tunes! All in all, love this place.

Room tip: From what the staff tell me, all rooms have a river view. Certain suites have a panoramic view, maybe an upgrade. The higher the better.
Date of stay: March 2012
  • Trip type: Traveled on business
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5  Thank JayBirdinFlight
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thiraphong, Public Relations Manager at Royal Orchid Sheraton Hotel & Towers, responded to this reviewResponded September 2, 2012

Dear JohnJohn495,

Thank you for staying with us and your positive review of the hotel.

We are glad that you had a pleasant stay and enjoyed the room, view and the food experience to be great.

We look forward to welcoming you back to the hotel in the near future.

Regards,

Thiraphong

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Reviewed August 26, 2012

Stayed there during the Floods and had a superb suite with 180 degrees panoramic view ov the river. A bit eery as no river traffic was allowed making for a rather serene view of the city but what a peaceful stay. Breakfasts superb and dinner at the river terrace a delight. Staff tried there best to make up for the lack of life but we enjoyed the place without the usual bustle at other times.

Room tip: Try for a river view suite. You will not regret it
Date of stay: October 2011
  • Trip type: Traveled with family
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2  Thank barger
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thiraphong, Public Relations Manager at Royal Orchid Sheraton Hotel & Towers, responded to this reviewResponded September 2, 2012

Dear barger,

Thank you very much for staying with us during the flood period.

We are glad you enjoyed the room, views and the food.

We look forward to welcoming you back to the hotel in the near future.

Regards,

Thiraphong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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