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Reviewed 3 weeks ago

The room is so relaxing, spacious and we really enjoyed our stay.  Shoutout to K. Nivit Thonggunta and to his team for an excellent service to accomodate us. The hotel is very accessible also. If you're planning to visit Bangkok, I would highly recommend this hotel.

Date of stay: February 2020
Trip type: Traveled with friends
Thank 344alessia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doeke_Bonga, General Manager at Chatrium Residence Sathon Bangkok, responded to this reviewResponded 2 weeks ago

Dear Alessia, I'm glad you enjoyed your stay with us. Nivit and his team were delighted with your shoutout! We're grateful for your recommendation and look forward to welcoming you back next visit. Yours, Doeke Bonga

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Reviewed 3 weeks ago

I would like to thank the staff of Chatrium Residences, especially Khun Nivit Thonggunta who assisted us on our first day even if it is already 3AM. All of the staff are very accomodating and very responsive on all of our request. My first time in Thailand is so remarkable because of their hospitality. I will recommend this to my friends and family that would visit Thailand.

Date of stay: February 2020
Trip type: Traveled with friends
Thank Ralfmailed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doeke_Bonga, General Manager at Chatrium Residence Sathon Bangkok, responded to this reviewResponded 2 weeks ago

Dear Ralfmailed, the staff and especially Khun Nivit thanks you for your sharing your experience. We're all happy you enjoyed your 1st visit to Thailand and we really appreciate your willingness to recommend our property. Hopefully till next time. Yours, Doeke Bonga

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Reviewed 3 weeks ago

When it comes to customer service, I think no hotel/serviced residence in Bangkok can surpass Chatrium Sathon's commitment to customer service. Truly beyond customer expectation. Each encounter with staff from security, concierge, lobby receptionist and housekeepers is remarkable. Special mention to K.Nivit Thonggunta and his team - very welcoming, approachable, accommodating, genuine, courteous, helpful, attentive, friendly and very quick in responding to requests and queries. Also, the lobby security guards are very helpful assisting guests to get taxi.

Date of stay: February 2020
    • Location
    • Cleanliness
    • Service
Thank CharlieFoxD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doeke_Bonga, General Manager at Chatrium Residence Sathon Bangkok, responded to this reviewResponded 2 weeks ago

Dear Charlie, you're really very kind :) On behalf of the entire team, especially Nivit and the front office team, thank you so much for choosing to stay with us and we look forward to your next stay with us. Yours, Doeke Bonga

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Reviewed 4 weeks ago via mobile

Stayed for 2 nights, should have stayed longer!

Pros:
-Very spacious, bright and airy room! We loved the room! Esp with the huge fridge and microwave
- housekeeping was on the ball and very quick to clean! Amazing!
- amazing gym, huge and lots of machine. Has a huge air-conditioned shower room with steam and sauna, perfect for us cos our flight was late.
- 711 nearby
- animal cafe nearby (animals were caged up though)
- great breakfast, but very noisy and crowded

Cons:
- pool is smaller than photos, very very noisy cos the resort has lots of families with groups of kids
- food at the restaurant on level 4 was pricey but rather unappetizing. Tom yum goong came in a tiny pot and tasted more sour than flavourful. Nice ambience and attentive service staff though!
- location is off so need to grab everywhere, but it’s cheap and fast to arrive.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank christinemjhda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doeke_Bonga, General Manager at Chatrium Residence Sathon Bangkok, responded to this reviewResponded 4 weeks ago

Dear Christinemjhda,

Thank you for sharing your balanced review. The team and I are pleased to see the multiple pros and your cons are noted with thanks (we'll take up the tom yum goong with the kitchen team). You being happy to stay longer is a great compliment and we hope you had a good onward journey. Hopefully till next time.

Yours,

Doeke Bonga, General Manager

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Reviewed January 19, 2020 via mobile

We thoroughly recommend this hotel to families. The spacious suites, super comfy beds, great breakfast buffet and large pool area made this hotel an absolute hit with us! Staff and service were on the ball and we would go back there again in a heartbeat, intact we wish we had booked a longer stay. Highly impressed and good value too.

Date of stay: January 2020
Trip type: Traveled with family
Thank mell072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doeke_Bonga, General Manager at Chatrium Residence Sathon Bangkok, responded to this reviewResponded January 20, 2020

Dear Mell,

The team and I are truly grateful for your warm recommendation and we're delighted you had such a great stay. Service being on the ball is what we aim for and you wishing you would have booked a longer stay is a great compliment :) Till next time..

Yours,

Doeke Bonga

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