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Traveler rating
1,471
737
156
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33
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Reviewed 2 weeks ago

Drawing with Kuhn Joe and four in a row with B.
I recommend some body excercise game & some music and thai game and origami game also.it will help development both mentaly and physicaly.swiming pool very nice.

Date of stay: January 2020
Trip type: Traveled with family
Thank Tanvi99t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doeke_Bonga, General Manager at Chatrium Residence Sathon Bangkok, responded to this reviewResponded 1 week ago

Dear Tanvi,

We appreciate your suggestions for the kids activities and wish you a great day.

Yours,

Doeke Bonga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

The chatrium is great! clean, organized. Kid-friendly! When our little son was run over by a big child at the pool area and had a slight concussion, the management was very helpful to us, although we didn't want to hang it on the big bell. thanks again, that was very nice!

Date of stay: December 2019
Trip type: Traveled with family
Thank ninal887
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doeke_Bonga, General Manager at Chatrium Residence Sathon Bangkok, responded to this reviewResponded 1 week ago

Dear Ninal,

Thank you for sharing your review and I'm happy we were able to assist with your son. Hopefully till next time.

Yours,

Doeke Bonga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Great family oriented pool area. We stayed in a 2 person room that worked great for us, 2 adults and 2 smaller kids. Loved the breakfast and flow bar. Easy to get a taxi to everywhere, nice Thai place on the Main Street close.

Date of stay: January 2020
Trip type: Traveled with family
Thank bazookabo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doeke_Bonga, General Manager at Chatrium Residence Sathon Bangkok, responded to this reviewResponded 1 week ago

Dear Bazookabo,

Thank you for choosing to stay with us and we're happy to read everything met your family's needs :) Hopefully we'll be able to welcome you again on a future visit to Bangkok.

Yours,

Doeke Bonga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Didn’t stay at the hotel just wanted to celebrate mums birthday somewhere nice. Our hotel pool and numerous others were fully closed for the day in preparation for the NYE parties.
Chatrium however responded to my Facebook message within minutes and gave all info I needed for a fantastic day. Upon arrival they already knew who we were which made us feel very special. Lovely bar staff and amazing cocktails. Pina colada and the Green apple and peach smoothie is to die for!! Yummy.
Eventho part of the pool was closed for their NYE preparations aswell, most of it was still available and absolutely enjoyable.
I believe we spoke to Lek (food and bev manager) who was wonderful.
Definitely return whenever visiting Bangkok again!

Date of stay: January 2020
Trip type: Traveled with friends
Thank szandrad2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doeke_Bonga, General Manager at Chatrium Residence Sathon Bangkok, responded to this reviewResponded 2 weeks ago

Dear Szandrad,

Thank you for reaching out to us via Facebook messenger to give us the opportunity to get you a spot by the pool to celebrate your mum's birthday :) It was a pleasure meeting you in person and we're glad you and your family enjoyed the drinks & had a great day. We look forward to your return and wish you well.

Yours,

Doeke Bonga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

The apartment its a 3 bedroom but has only 2 toilets and that to outside, not connected to the rooms. Its a very good apartments, very well maintained property, beautiful ambience inside. We were not given any welcome drink or even a welcome smile on check in and on check out the door men and bell men tried to convince us to take a car for our drop off from them, not even from the hotel but from his friend, which i refused and took a metered taxi instead, so no one came to help me to load my 4 bags and i had to load them myself, hence my review for 3 stars.

Date of stay: December 2019
    • Value
    • Cleanliness
    • Service
Thank 1000RT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doeke_Bonga, General Manager at Chatrium Residence Sathon Bangkok, responded to this reviewResponded 2 weeks ago

Dear Mr. T,

Thank you for sharing your constructive feedback with us. While I'm happy that you enjoyed the suite, I regret that your 4:30 am welcome didn't meet our usual standards. As for your departure experience, this is currently being looked into by our team as your description certainly isn't how we tend to treat our guests. We value our guests and all guests should be proactively treated with kindness and respect, so thank you for sharing and I regret the inconvenience you experienced. Retraining will take place where necessary and hope that you'll consider staying again on a future visit.

Yours,

Doeke Bonga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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