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“Very good value for money that i paid, strongly suggested for families”

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Chatrium Residence Sathon Bangkok
Ranked #100 of 852 Hotels in Bangkok
Certificate of Excellence
Sydney, Australia
Level Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Very good value for money that i paid, strongly suggested for families”
Reviewed December 12, 2013

positive experience at chatrium residence sathon, the hotel look a little tired especially the room that need ordinary maintenance but considering everything i am satisfied , price that i paid was fair , very good breakfast ,friendly and attentive staff,nice pool and gym, free wi-fi ,nearby hotel you can find in just 10 minutes walking an excellent mall

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jhonny b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChatriumManager, Manager at Chatrium Residence Sathon Bangkok, responded to this review, December 15, 2013
Dear ‘jhonny b’,

Just a short note to say thank you for having chosen to stay with us and for taking the time to review us here on tripadvisor.com

It was great to read of your satisfaction with our property, especially in regards to the breakfast, our team members and our public facilities.

We will certainly do our best to identify your room number so that we can address your concerns in regards to the maintenance of the room. My apologies for any disappointment this must have caused to you.

Thank you again for your review.

We hope to welcome you back on another occasion.

Sincerely yours,

Thomas Grosjean
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,372 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (173)
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English first
1 review
Reviewed December 6, 2013 via mobile

First time in bangkok and staying at here. My friend and I booked a deluxe 3 bedroom suite (smoking room).

My experience: Arrival at the residence, we are welcomed by the security guard and receptionists. The staff carried our luggage and i was surprised that they provide us with drinks too. After verification with the passports and proof of email, they still ask for my visa card to verify about the payment i have paid online. As I didn't bring it along, have to deposit 3000 baht and return back when check out.

The 3 bedroom suite have spacious room a balcony with nice city view. Fully equipped kitchen and dining table suitable for family, friends or even a party!

The master bedroom air conditioning was leaking badly! And I have to put the towels under it. 2nd day i ask for housekeeping without notify them about the leaking, they fixed air con for me and also we will out for lunch and come back in the evening found out that the safety deposit box was not closed at all when we left, I thought our valuables will gone but everything is fine :) thumbs up!

Here I would like to thanks the person of his/her honesty that cleaned our room 5092 on Tuesday, 3rd December 2013.

We didn't try out the green leaf spa and the facilities. We do not know the price and opening time. We will be staying here again for the next bangkok trip as the staff here is friendly and feeling like a home to us.

Thank You.




Stayed December 2013, traveled with friends
Helpful?
Thank Loh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChatriumManager, Manager at Chatrium Residence Sathon Bangkok, responded to this review, December 11, 2013
Dear ‘Loh K’,

Thank you very much for having taken the time to write this comprehensive review here on tripadvisor.com.

Glad to read that you enjoyed our spacious 3-bedroom residences and that you enjoyed our welcome drink upon arrival.

The cash deposit (or credit card verification) is required to cover for any potential incidental charges and I take it that this had not been properly communicated to you. I will certainly address this to the front office department for improvement into the future.

Please accept my apologies for any inconvenience caused with the leaking air conditioning unit but was glad to read that it had been properly fixed.

Thanks you so much for taking the time to address your praise here in regards to the open safety deposit box. We will certainly pass on your appreciation to the respective housekeeping person.

Once more, thank you for your review and for having stayed with us.

We look forward welcoming you back here again soon.

Sincerely yours,

Thomas Grosjean
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
71 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed December 2, 2013

I booked a studio room as part of a discount deal and was upgraded to a 1 bedroom apartment. The rooms were large and comfortable and clean. Large Sony TV and sound system. The kitchen had all amenities. Check-in was courteous and prompt. The impression was one of a well-managed establishment. I was never sure whether the Chatrium Residence was a condo with hotel rooms, or a hotel with rooms for rent. The area itself is residential with a number of large condominium complexes. But the place seems self-sufficient with a large pool/garden area, a small mini-mart and other services. While this is a very good choice for a family holiday, it is well away from tourist areas.While a shuttle service is provided, taxi travel would be required for most sight-seeing. Several restaurants nearby but quite pricey. Hotel food was quite good, drinks awfully expensive. My air-con seemed to have only two settings - Off or Arctic Blast. Overall, a very satisfying experience but perhaps too far from points of interest.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EverythingElse2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChatriumManager, Manager at Chatrium Residence Sathon Bangkok, responded to this review, December 3, 2013
Dear ‘EverythingElse2010’,

Greetings from Chatrium Residence Sathon Bangkok! Thank you so much for your great review posted here on tripadvisor.com

Glad to read that you enjoyed our 70 square meter 1-bedroom apartment with separate kitchen, living room and bedroom. Your comment in regards to the air conditioning setting is certainly sub-standard and I can only assume that the thermostat was malfunctioning. We will try our best to locate your room number to rectify this issue.

Our swimming pool area on the 4th floor is appreciated by both families and couples or individuals as it offers lots of space and greenery to relax in.

Thank you for having chosen to stay with us and hope we will have the pleasure in welcoming you back sometime in the future.

Sincerely yours,

Thomas Grosjean
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 2, 2013

Our family of 4 adults stayed in a 2 bedroom apartment which was first class.In fact everything about the hotel was first class,the service,the staff,the food,the pool,the location.All this for a very reasonable price.If anyone is looking for a hotel in Bangkok you can't go wrong with the Chatrium Residence.

Room Tip: The 2 bedroom apartments are fantastic
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chris f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChatriumManager, Manager at Chatrium Residence Sathon Bangkok, responded to this review, December 3, 2013
Dear ‘chris f’,

Thank you very much for having taken the time to review us here on tripadvisor.com

Receiving such positive feedback is always rewarding to all of us and it will give me great pleasure to share your review with my team.

I was pleased to read of your ‘room tip’ of the 2-bedroom apartments. These 140-square meter residences provide lots of space for couples or families for either short stays or extended periods.

Again, thank you so much for your review and for having chosen to stay with us at the Chatrium Residence Sathon Bangkok.

We look forward hopefully welcoming you back in the near future.

Sincerely yours,

Thomas Grosjean
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 26, 2013

I am staying in this hotel now. Check in to a very spacious room but very disappointed to find a notWi-Fi informing me of electricity shutdown from 9am - 3pm!

They didn't even inform me of this when I check in! Am I paying for the room with no energy?!

The room has a fully equipped kitchen so we bought stuff from the 7-11 nearby to cook in it.

The Wifi in the room is very unstable. It kept getting disconnected!

The staff speaks English.

That's it for now. Will update again later. i

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrVTan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChatriumManager, Manager at Chatrium Residence Sathon Bangkok, responded to this review, November 27, 2013
Dear guest,

Thank you for bringing this issue up to my attention. Yes, there were an electric black out from 10:00 am – 3:00 pm yesterday which were communicated to all in-house and arriving guests. Not sure what happen in your case, but since I do not your guest details I cannot attend to your internet issue or your complaint and would therefor appreciate if you could you contact me directly through Front Office so we could look into this further?

Looking forward hearing from you shortly.

Best regards,
Magne Hansen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed November 24, 2013 via mobile

While the layout is definitely confusing (there are seven towers!) there are always lovely staff ready to get you where you need to go. The service and food at the restaurant was very good. I recommend the vanilla orange margarita!!!! The only downside was the bathtub was not as clean as I would have liked, but I do realize the water in Bangkok is somewhat less than pure. :) all in all, for the price I was very pleasantly surprised at the level of service. ONE WARNING- there is Chatham residences, and Chatham hotel- be VERY specific with taxi and tuk tuk drivers as we were taken to the hotel and not the residences several times!!

Stayed November 2013, traveled with friends
Helpful?
Thank Bluebell73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChatriumManager, Manager at Chatrium Residence Sathon Bangkok, responded to this review, November 24, 2013
Dear ‘Bluebell73’,

Thank you for reviewing us on tripadvisor.com and for staying with us your visit to Bangkok.

Great to hear that you found our staff to be helpful and lovely which I will certainly convey to them. Thank you for your favourite drink recommendation of the Vanilla Orange Margarita. I was also pleased to read that you enjoyed both the service and food in our Albricias restaurant.

Your comment about the bathtub in your residence will be addressed to our housekeeping department.

Thank you again for having taken the time to write your review here on tripadvisor.com

Hope to welcome you back in the near future.

Sincerely yours,

Thomas Grosjean
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haarlem, Netherlands
Level Contributor
118 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
Reviewed November 19, 2013

Stayed here at the end of our holidays in a suite with 2 bedrooms with wife and children of 4 and 2.
The service was great, the apartment very spacious.
The restaurant was good, especially on the Japanese (sushi) buffet night.
Breakfast was ok.
Pool was wonderful, with lots of sunny areas in the morning.
Also a small onsite grocery shop.
Take a card/map of the location with you, as taxi driver do not always know the residence.
Great foot massage opposite the entrance (other side of street).

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Haarlem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChatriumManager, Manager at Chatrium Residence Sathon Bangkok, responded to this review, November 21, 2013
Dear ‘Haarlem’,

Greetings from Chatrium Residence Sathon Bangkok! Just a short note to say thank you for having chosen to stay with us and for taking the time to rate us here on tripadvisor.com.

It was great to read that you and your family enjoyed our 2-bedroom residences and you liked our restaurant and the Tuesdays Japanese Buffet.

Your comment in regards to the service is much appreciated and will be passed on to our staff members.

Thanks again for your review – we hope to welcome you back in the near future.

Sincerely yours,

Thomas Grosjean
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chatrium Residence Sathon Bangkok

Property: Chatrium Residence Sathon Bangkok
Address: 291 Soi Naradhiwas Rajanagarindra 24, New Sathorn Road | Chong Nonsi, Yannawa, Bangkok 10120, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#43 Family Hotel in Bangkok
#57 Spa Hotel in Bangkok
#73 Business Hotel in Bangkok
#89 Luxury Hotel in Bangkok
#125 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Chatrium Residence Sathon Bangkok 4*
Number of rooms: 560
Official Description (provided by the hotel):
Contemporary City OasisChatrium Residence Sathon Bangkok offers a sanctuary away from the bustle of Bangkok whilst still minutes from the central business district and trendy shopping neighbourhoods. For short or long stays, our comfort crafted studios and suites provide all the amenities of a hotel. You’ll find everything you need from three restaurants and bars, a minimart, self-serve launderette and a resort-style lagoon swimming pool. Green Leaf Spa offers sensorial escapes, whilst a driving range and snooker table allow relaxing recreation. Hold meetings in our naturally sunlit The Seasons Meetings & Events space, or let us organise an event by the pool with exciting entertainment! Chatrium is born from a passion to deliver uncompromising, warm service and an authentic destination experience. It is something we spread across all of our properties to ensure a remarkable experience that’s genuine, personal and reliable, wherever you decide to stay with us. ... more   less 
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