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Mandarin Oriental, Bangkok
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Reviews (4,589)
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1,830 - 1,835 of 4,589 reviews
Reviewed October 21, 2013

Had a fantastic 2 nights stay with my friend!
We both work(ed) for MO at different properties, so we were excited to finally be the guests and experience the exceptional guest service for ourselves.

The location at the Chao Phraya river is beautiful, in a quiet area with many other luxury hotels around.
The porters and concierges wear historic traditional uniforms, it's the first great impression you get at arrival and they did an excellent job with our luggages, opening the doors and calling taxis for us (they would always give us a slip of paper with hotel address and destination written on, so we felt safe). One of them even walked us to the ATM machine close by.
The grand lobby has super high ceilings and beautiful exotic decor.
The check-in and check-out procedures were a little bit slow, but the welcome was very friendly.
Our room had a balcony with partial river view and big comfy King size bed. We had all amenities we needed and the tea selection was superb. We received a welcome drink and snack and beautiful flower garlands, as well as daily fresh fruits.
The wifi was very expensive though, I was a bit shocked by the price.
The bathroom was spacious, however, the shower and toilet were in a seperate room which had one glass wall and the shutter didn't shut properly, so one could see inside from the bed area and it was not sound proof. It was a quite intimate situation, but we took it with humor and just turned the TV on when one of us used "the throne".
We also had the chance to look at some suites on the higher floors with full riverview and they are really luxurious. And wow what a stunning view, it must be even better at night!

The prices at the restaurants are quite high, maybe 10 times more than a regular Thai restaurant would charge for Pad Thai and Satay, but it was late and we didn't want to go out, so we went to "the Verandah" right at the river. The food and service were great!
The hotel's own boat service was very convenient and for free. Not to mention how beautiful it was to sit there at dusk when the sun sets behind you and all the lights come on.
They will take you just to the main dock and back to the hotel, so if you want to go up and down the river, there is a dock for water taxis next to the hotel.
I did not use the Spa on the other side of the river, but my friend joined the free yoga lesson at 7am and she liked it.
The pool was refreshing and the Cabanas were comfy.
I would stay there again if I had the funds!

  • Stayed: February 2013, traveled with friends
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1  Thank Sunti83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

The Oriental Bangkok is old and it shows. Rooms have great views (especially the ones in the original Garden Wing), but they are tired and don't have the modern facilities of new 5-star hotels, or the refurbished Mandarin HK - the other original member of the Mandarin Oriental chain. The gym is inconveniently located on the other side of the river. However, what characterizes the Oriental is its impeccable service - one of the best in the world! The massages at the Oriental Spa are also one notch higher than elsewhere. There are many restaurants, all good but none superb.

  • Stayed: October 2013, traveled as a couple
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1  Thank Lam N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2013

Not the most expensive hotel in Bangkok but certainly the most luxurious.

The staff were a delight to meet and no request was too much, they always managed to fulfill our every request with a smile and a kind word.

The front of house team were able to assist us with information and directions when needed.

The on floor butler was always available to meet any of our requests at any time and she ensured that our room was always serviced when required.

The staff at the Spa ensured that our treatments were relaxing and rejuvenating.

The time we spent in the Health Club was not only enjoyable but also allowed me to justify my over indulgence at the sumptuous breakfast that I enjoyed each morning. The Yoga classes set the mood for a relaxing and enjoyable stay.

Room Tip: All rooms have a river view
  • Stayed: October 2013, traveled as a couple
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Thank Frank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2013

No wonder this Hotel has been in the top of every hotel list for so long, it's in a class by itself. The have 7 restaurants and each one is outstanding. French, Thai, Chinese, you name it, fabulous. Their Rooms are impeccable,great beds and pillows. Thai Silk bed spreads to die for. Fresh fruits and Thai Tea every morning, compliment the experience. They place outside your door A a very small stick standing, it's hard to notice but not to their staff, when the stick is not standing it means you left the room and they go in to refresh it, if you do that 10 times a day, that's how many times they go in. I cannot rave enough, it's a must if you go to Thailand.

Room Tip: Don't miss the Thai Massages!
  • Stayed: November 2012, traveled with family
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1  Thank ovelisko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2013

The rooms are classically decorated and all have stunning views of the river. What defines Bangkok Oriental is the excellent service! To stay at the Oriental in Bangkok is an experience in itself and is worth the cost. From the second you enter the hotel you are treated in a perfect way. You are immediately escorted to your room where you get a drink while they arrange your check. You have a butler that comes immediately to your room when you are in need of everything from ice cubes, restoration tips, shoe shine, etc. But it is important to remember that you dress nicely at this hotel and cannot pop up in slippers etc. Everywhere in the hotel the staff recognizes you and treats you like royalty, if you lie down by the pool they will get cold water and towels for you, the elevator guy knows what floor you stay at, you get fresh flowers in the room and fresh juice - every time you leave the room they enter and prepare it for you! They define what World Class service is. Again, a fantastic hotel with outstanding service and quality!

  • Stayed: September 2013, traveled as a couple
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1  Thank Fredrick_B_Fred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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