Was in Bangkok recently, and stayed a couple of nights for leisure at this place before the business part of the trip. General impression is that it's a nice hotel, but charges twice what the competition does.
Arrival and check-in: Got the pick up service from the airport, which was fine. Check-in was done in the room, and was swift, helpful and to the point.
Room: Had the cheapest room type there. The layout was a bit weird, with the toilet just next to the bed, with only a glass screen covered by wooden slats separating it from the bedroom. Any toilet sounds are pretty audible... Also a bit small, considering that we after checking out from here had a river view room with a balcony that was about 50% larger for half the price at the Shangri La just next door...
Staff and service: Generally very attentive and helpful. Less waiting than at other top hotels in Bangkok. Had a poor check out experience, but that could be a one off, and might not be representative, so I won't go into details.
Food: Great. Tried the lunch buffets at the Thai restaurant across the river and at the Chinese one. They were both really good, but the Chinese one was outstanding. Can't recommend it enough. Even if you're not staying here, try to book their lunch buffet! Didn't try breakfast, since we're not up so early...
Facilities and public areas: Nice and well designed/decorated, but I never really took to the fact that the gym is on one side of the river and the hotel rooms on the other... You need to walk through all the public areas of the hotel and then sit around waiting for a boat to ferry you across to the gym. Also, the pool service seems a bit absent. Sat by one of the pools one day, and only got some water to drink, and then didn't see any more staff. Would have thought a snacks and drinks list might be in order...
Overall I don't want to detract too much, as it is a very nice hotel. In most other cities it would be great, but Bangkok has lots of excellent hotels at very good prices, and frankly, the Mandarin Oriental, although very good, can't really justify its rates in relation to other top Bangkok hotels.
- Official Description (provided by the hotel):
- Built in 1876 and ideally located on the banks of the Chao Phraya River, Mandarin Oriental, Bangkok, has been an inspiration to a host of world-renowned writers from Joseph Conrad, Somerset Maughamto Wilbur Smith and John Le Carre. Mandarin Oriental, Bangkok boasts an international reputation for splendid service, style and grace and facilities including eight restaurants. The hotel's private teakwood shuttle boats provide daily access to the world famous Thai Cooking School, the hotel's Thai restaurant, the award-winning Oriental Spa and Health Centre located across the River; as well as the nearest skytrain station (SaphanTaksin) and River City Shopping Centre. ... more less
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- Also Known As:
- Mandarin Oriental, Bangkok Hotel Bangkok
- Oriental Bangkok
- Oriental Hotel Bangkok
- Bangkok Mandarin Oriental