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“Good location, needs to get with the times”

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Montien Hotel Bangkok
Ranked #372 of 852 Hotels in Bangkok
Brisbane, Queensland, Australia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good location, needs to get with the times”
3 of 5 bubbles Reviewed April 24, 2014

We stayed here for a couple of nights in March 2014 and the hotel is quite aged. You enter a reception full of gold to the point where it's tacky. The processes that the hotel staff have in order are also old fashioned, still using pen and paper. Our hotel key was literally a key with a bell tied onto it!

We were on the top level but right next to the fire exit, which is just bad luck unfortunately. However, when you enter the room, you are welcomed with some old fashioned touches such as detail gone into the bed sheets and the towels in the bathroom (there was one rolled into a cat!)

Outside the hotel, there are shops nearby including a 7/11 around the corner. Across the road, there are the PatPong night markets....or the Ping Pong shows. We didn't go into any, but my partner was approached by 20 men within 5 minutes to get him to go into a shower.

The buffet breakfast is extensive and good quality. They surely have catered for guests from all over the world. However, once again, the restaurant looks quite dated.

We were charged with $20 Wifi which didn't end up working. We spoke to reception about this and they didn't seem fussed to help us out. When we finalised the bill, we refused to pay for this which they reluctantly removed from our bill.

Some of the staff are helpful, but most of them were rude to guests.

I don't think that I will be staying here again. We only stayed here this time because we booked this through Flight Centre, but we definitely won't be considering this hotel on our next visit.

Room Tip: Ask not to be next to a fire exit.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cici-N247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTB542014, Guest Relations Manager at Montien Hotel Bangkok, responded to this review, June 23, 2014
Greeting from Montien Hotel Surawongse, Bangkok

Thank you for your value comments. Our hotel is in a good and business location also surrounding with the modern buildings. We are proud to be a Thai hotel with Thai traditional decors with the motto of "The Spirit of Thai Hospitality". We are the only one hotel in the area and would like to continue our pride and style.


Sincerely yours,

MTB - Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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842 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Stockholm, Sweden
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 18, 2014

Good hotel in excellent location.
There is also a very good tailor - Mantique tailor in this hotel.The tailor shop is located in the Shopping arcade of this hotel.
The restaurant serves very nice dumplings.

Stayed April 2014, traveled as a couple
Helpful?
1 Thank Marianne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 14, 2014

I was in bangkok last year in august with my husband, this hotel is located in prime location with good market near by. Rooms were clean but plumbing was very old and noisy. TV was ancient and very few channels. Housekeeping staff was very friendly but staff in restaurant were rude. In all a comfortable stay. And a very good selection of breakfast.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Garimaak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed April 12, 2014

I have stayed at the Montien many times over the past twenty years. I have always been impressed by the excellent service though I have noticed the standard and numbers of staff who speak English is declining. The hotel is centrally situated,public areas are good with an above average buffet breakfast,Though my room was very spacious (deluxe room)the fittings were of 30 years before and the whole room needed an upgrade.The television looked like it was made in the 1960's.I have one complaint.I was not due to be picked up for the airport until 8.250pm.Checkout time was 12,noon. Despite been a regular visitor I was not offered a late checkout and for the hours I spent waiting in the lobby no one even thought of bringing a free coffee.Even though I was disappointed I will probably syay again out of force of habit,but they do need to lift their game.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mike m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTB542014, Guest Relations Manager at Montien Hotel Bangkok, responded to this review, May 29, 2014
Greeting from Montien Hotel Suriwaong, Bangkok
Thank you for your comment and we appreciated it very much. Our hotel constantly up grande and partially renovate wing by wing according to our occupancy including television. Also we are aware how important of the English language so we have a training class on regular schedule. On your next visit please let us know how we are doing and just to let you know that we have M lough as a waiting lough for early check in or late check out which available 24 hours including store your luggage till your departure.

sincerely yours

MTB-Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harlow, United Kingdom
Level Contributor
44 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed March 31, 2014

I stayed in this hotel for 2 night, Hotel is in good location, night market is just across the road. Room was very nice with the view over Bangkok. Bed was quite hard but very comfortable. Air conditioning was very noisy but we switch it off for the night and the room was still quite cool and we had a very good sleep. Breakfast was plentiful with very good choice. Staff very polite and helpful. I cant fault this hotel, it is very nice place to stay.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EwB0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cruden Bay, Scotland, United Kingdom
Level Contributor
80 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed March 28, 2014

Large bedroom which was very well appointed and in excellent condition. Breakfast was excellent with a great choice on offer. Very good swimming pool although e area was quite small and would only get sun for a limited time due to the height if the building.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newry, United Kingdom
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed March 22, 2014 via mobile

This was our 3rd stay in the Montien we love this hotel. It is a bit dated but full of charm across road from night market and bars. Paid extra for deluxe room well worth it, lovely big room with seating area. Booked tours at their tour desk excellent service and had great day out at kings palace with John are tour guide. The breakfast is excellent with lots of choice. The door man makes this place you will no what I mean when you meet him. Hope to be back soon:)

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank michelle m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Montien Hotel Bangkok

Property: Montien Hotel Bangkok
Address: 54 Surawongse Road, Bangkok 10500, Thailand
Location: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#219 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Montien Hotel Bangkok 4*
Number of rooms: 475
Official Description (provided by the hotel):
Welcome to The Montien Hotel BangkokIn Bangkok for shopping, entertainment or business, The Montien Hotel Bangkok is the ideal place to stay. Conveniently located only minutes away from sky train station Saladaeng on Silom, the underground station Sam Yan on Rama IV and Hua Lumpong main railway station. The Montien Hotel Bangkok offers all modern amenities, including high speed internet access and non-smoking rooms, complimented by traditional Thai hospitality.The Montien Hotel Bangkok is in easy reach of major shopping centers such as Siam Paragon, Central World Plaza, MBK, and Gaysorn, as well as tourist attractions like China Town, The Grand Palace and The River of King, the Chao Praya river and Lumpini Park. ... more   less 
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Also Known As:
Bangkok Montien Hotel
Montien Bangkok

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