I stayed at this hotel many times because it is near the offices of our associates. But the conditions of the hotel and mall next door is definitely getting worse. This last weekend stay, both the hotel and mall next door seems to be undergoing major construction work and we had to walk across rubble in order to go shopping. The hotel is not making any apology for the inconvenience and long gone are the welcome drinks or smiles from staff. The hotel lounge & reception area has a very empty and unwelcome feel, perhaps they could put a few more soft furnishing and plants/flowers arrangement to brighten up the place.
As usual, we were in the top floors of the block which is quieter. Despite the renovation, the rooms feel tired with rather old and noisy air-con giving a hint of smoky rooms elsewhere. The only highlight is the breakfast which is a very good spread catering Chinese, Thai and western style food in the basement restaurant. Food quality is good too and juice and coffee are way above usual hotel standards. Services in restaurant are very high standard but I cannot say the same about reception and others. We will stay at the new Maple hotel next time because this hotel is just poor value for money except for the breakfast/foodMore
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