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Reviews (7,956)
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Traveler rating
5,047
2,248
447
123
91
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All reviews mbk shopping centre citi bistro execuplus suite great hotel direct access siam discovery national stadium the ground floor excellent location the club lounge buffet breakfast convenient location welcome drink love this hotel visiting bangkok central world bts station
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Reviewed May 6, 2019

We stayed there on our return from Phuket.. great location, friendly staff & stylish rooms. Staff were really friendly & helpful.. good security which was important to us..Shopping overload of the same items.

Date of stay: May 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Safari20142716052
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pathumwan Princ... H, General Manager at Pathumwan Princess Hotel, responded to this reviewResponded May 6, 2019

Dear Safari20142716052,

Thank you very much for taking the time to share your valuable feedback with us. We are totally delighted to read that your recent stay with us was overall enjoyable and that you found location convenient.

I will surely pass on your kind words to my team and we all look forward to an opportunity of welcoming you again in the near future.

Kind regards,

Stefan Heintze
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2019

Stayed a few nights in a room on the 14th floor and this place has it all, bars, restaurants, eateries, great pool, the best gym and is right next door to the biggest shopping centre you would ever wish to see. It’s like the markets but better and is on three levels. Walk straight from the hotel thought a connecting walkway and away you go.
It is located a bit away from the touristy type places and a 45 minute or so drive from the international airport, is close to the train station but taxis are in abundance and the staff are really helpful if you need to get around. The hotel has a tourist desk and concierge for your help. They were great.
The rooms were clean, tidy and spacious with everything you could need on hand.
If you are in Bangkok, consider this place as somewhere to stay. You won’t be disappointed.

Room tip: Check out the executive suites if they are within budget?
Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Cookholiday
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pathumwan Princ... H, General Manager at Pathumwan Princess Hotel, responded to this reviewResponded May 6, 2019

Dear Cookholiday,

Thank you very much for such a fantastic review! There is nothing more grateful than to learn from the guests that they appreciate our hotel and service. Your comments will be valued by the entire team who will be the most proud of their contributions to your impressive experience in Bangkok.

We look forward to the great pleasure of welcoming you back to Pathumwan Princess Hotel in the near future.

Kind regards,

Stefan Heintze
General Manager

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Reviewed May 6, 2019

Best hotel in Bangkok. Outstanding services on all levels. This is a hotel to stay in when you come to Bangkok. The hotel is surrounding with high end shopping malls and hotel is close to everything. The MRT is a walking distance.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Kham2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pathumwan Princ... H, General Manager at Pathumwan Princess Hotel, responded to this reviewResponded May 6, 2019

Dear Kham2017,

Thank you very much for staying with us and taking the time to review our property. It brings us pleasure to learn that you found our hotel and service second to none. We are also glad that you found our hotel location convenient for your stay in Bangkok.

We all look forward to an opportunity of welcoming you to our hotel again in the future.

Kind regards,

Stefan Heintze
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2019

The room is clean and the bed is big and very comfortable. The hotel very easy to access to sky train at national stadium and link to MBK shopping mall. The breakfast was good. The staff were very friendly.

Date of stay: May 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank SharonL3302
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pathumwan Princ... H, General Manager at Pathumwan Princess Hotel, responded to this reviewResponded May 6, 2019

Dear SharonL3302,

Thank you very much for taking the time to share your valuable feedback with us. We are delighted to learn that you had thoroughly enjoyed our service, facilities, and location. We look forward to an opportunity of welcoming you back to Pathumwan Princess Hotel again in the future.

Kind regards,

Stefan Heintze
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2019

not wow or impressed could be much better
worst breakfast ever, Breakfast very long lines and slow service, time to wait in line is more than time you spend to eat. Waiters don't care.
Reception did not care when i made a request to merge my previous stay profiles as i have stayed more than 6 times. They did not even bother to offer me a loyalty card.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Trip15175097652
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pathumwan Princ... H, General Manager at Pathumwan Princess Hotel, responded to this reviewResponded May 6, 2019

Dear Trip15175097652,

Thank you very much for sharing your valuable feedback with us. It is undeniable that we failed to deliver the service level as we should have been provided our usually high service standards. Please be assured that we have taken your comment into serious consideration and had a discussion with all concerned departments for the further improvement.

For the loyalty program, we do not count the score by the number of stays, but we consider the amount of spending in a year instead. Please contact our reservation team directly to update your profile and we truly hope to have an opportunity to welcome you back again and we would ensure that your stay will be of a memorable one.

Kind regards,

Stefan Heintze
General Manager

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