The highlight of this hotel was the staff. Nothing was too much trouble, the freindliness and the kindness like the name says, made you feel like a princess.
The rooms were immaculate, the breakfasts great and once again five star staff and service.
The location is fantastic, we shopped up a storm at the adjoining MBK shopping centre and we only paid 100baht (3aud) in a taxi to everywhere else.
My only very tiny complaint was that compared to the hotel i stayed at in Phuket, drinks, coffee from the foyer cafe and internet usage were quite pricey.
I would most definitely stay here and nowhere else on return to Bangkok.

Stayed for four nights in a deluxe room, given a non smoking room as requested. We were the last room in the hallway, Korean Guests next to us smoked non stop in the bathroom and the exhaust fan pumped the smoke into our room. We both speak Thai and English and asked the Reception to deal with this. No Luck, so much smoke came from the room that you could see and smell up by the lifts. My wife and I ended up with Sinus Infections, finally after three nights I told reception that you need to deal with guests smoking on a non smoking floor or I will knock on the door. final response was we will charge them more!

Requested a check out time of 2-00pm on arival and again no memory further negotiation they finally agreed.

Room was clean and presented well, it appears this hotel has targeted guests from certain regions that like to spit on the floor in the breakfast area and yell at the staff who are quite humble when trying accomadate their requirements. If you like being pushed and shoved at the breakfast area and enjoy guests spitting and yelling then stay here!

My Daughter and Son in Law also stayed here at the same time and reported same behavior problems.