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“Maybe time for a change I think :(”

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Dusit Thani Bangkok
Ranked #102 of 852 Hotels in Bangkok
Certificate of Excellence
Singapore, Singapore
Level Contributor
199 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
“Maybe time for a change I think :(”
3 of 5 bubbles Reviewed April 9, 2013

Have stayed many times at the Dusit and have loved this hotel - the location is terrific and the staff are always charming, helpful and professional but this grand old lady (the hotel not me!) desperately needs a facelift. The entrance is dingy, carpets grubby and the whole place is as faded as the celebrity photos.
The rooms are nice but also ready to be renovated and the shower was dismal. We would have liked to relax by the pool but the size and number of sunbeds is woefully inadequate for a hotel this size - just 14 loungers - and the pool attendants were often too poilte to move towels off unoccupied beds. I wasn't happy with the poolside food service either - painfully slow then cold on arrival.
All in all, it maybe time for us to try another hotel and wait for the Dusit to fix her face ready to meet her public again.

Room Tip: Not sure if any rooms have been renovated but worth asking as the rooms now aren't very nice.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phansiri M, Director of Marketing at Dusit Thani Bangkok, responded to this review, April 10, 2013
Dear 1K,

Thank you very much for taking the time to write a review of our hotel and please rest assured that the tired area matter has been discussed with the Engineer Team and our management put into place plans for renovation.

We would like to thank you once again for taking the time and your comments are very valuable. We hope you will have a chance to stay with us again to see the improvements.

Yours sincerely,

Phansiri Mongkolprasit
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,846 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (522)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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  • Indonesian first
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English first
Singapore, Singapore
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed April 9, 2013

The Dusit Thani Bangkok certainly exceeded our expectations. Stayed at this grand hotel from 2 - 7 April 2013. The hotel staff were all very helpful, efficient and friendly. We decided to buy the Club breakfast package, which saw our rooms upgraded and gave us access to the Club Lounge, and it was certainly great value. We had a choice of breakfasting at the Club or at the coffee house on the lower lobby. We tried both on different days, and preferred the Club as it was quieter and more relaxing. Although the Club's breakfast buffet selections were less, it made up for it in terms of higher quality selections, warm service and staff attentiveness. As part of the upgrade package, we also had access to the Club all day, for drinks and happy hour (just remember dress code : no shorts & slippers after 5.30pm). We were also nicely surprised by their Chocolate Nights with chocolate drinks (before you go to bed), and a spread of chocolates, ganaches, strawberries & cream. The Dusit Thani is very conveniently located - the BTS and subway is just a very short walk from the hotel, and there are plenty of food and shopping around. We will definitely come back to the Dusit Thani again as the rooms are nice and clean, we felt very welcomed by their wonderful hospitality.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Weifong28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phansiri M, Director of Marketing at Dusit Thani Bangkok, responded to this review, April 10, 2013
Dear Weifong28,

I would like to express our appreciation for the positive review and we are all delighted you had an enjoyable stay in our Club Room with your family. Your comments about our excellent club benefits, cuisines, hotel facilities and convenient location are very much appreciated. Hope you enjoyed our Chocolate night with us.

In addition, Dusit Thani Bangkok operates an active Facebook page where we share comments, promotions, pictures and interesting information about our iconic hotel. We hope that we will be able to welcome you back soon at Dusit Thani Bangkok.

Yours sincerely,

Phansiri Mongkolprasit
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crawley Down
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed April 5, 2013

This hotel is used by the King of Thailand to entertain people. It is a fabulous refuge from the mani nture of the city. Don't miss a chance to stay here if you can afford it.
Use the sky train go tet around, forget Patpong, go to the large market at on the sky train, ity is fabulous. The Thais are the most hospitable people in the world.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phansiri M, Director of Marketing at Dusit Thani Bangkok, responded to this review, April 8, 2013
Dear MegaGourmet,

We are all delighted you had an enjoyable stay with and your comments about our hotel facilities and convenient location are very much appreciated. We look forward to your continuous patronage and we hope that we will be able to welcome you back soon at Dusit Thani Bangkok.

Yours sincerely,

Phansiri Mongkolprasit
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed April 3, 2013 via mobile

Wonderful place, extremely nice reception and salutation with coming and going. The lobby smells beautiful. 5******. Close to sky train and solom road. Many places to eat. Can hope on sky train to Siam to one world center for high end shopping. Room were inviting.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phansiri M, Director of Marketing at Dusit Thani Bangkok, responded to this review, April 8, 2013
Dear Kelly G,

Thank you very much for your positive review and we are all delighted you had an enjoyable stay with us. Your comments about our hotel facilities and convenient location are very much appreciated. We hope that we will be able to welcome you back soon at Dusit Thani Bangkok.

Yours sincerely,

Phansiri Mongkolprasit
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
68 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 bubbles Reviewed April 3, 2013

We stayed at the Dusit Thani for 3 nights on a 2-week SE Asia tour. This hotel did not disappoint us. The check-in was speedy and efficient. We were in our room within 15 minutes of arriving. The bathroom was huge and had all the amenities. The grounds are beautiful-pool, garden, lobby, etc.

The location is excellent. Close to the skytrain and the night market. We loved the lobby bar and the pool bar! Try the Italian restaurant on site called the il cielo, it's wonderful.....

The best part of this hotel is the staff. They were friendly and always helpful!! Thanks again Dusit Thani.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelingASAP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phansiri M, Director of Marketing at Dusit Thani Bangkok, responded to this review, April 8, 2013
Dear TravelingASAP,

Thank you very much for your positive review and we are all delighted you had an enjoyable stay with us. Your comments about our excellent service staff, check-in process, Italian Cuisine il cielo, lobby lounge and pool bar and convenient location are very much appreciated.

We look forward to your continuous patronage and we hope that we will be able to welcome you back soon at Dusit Thani Bangkok.

Yours sincerely,

Phansiri Mongkolprasit
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Mirage, California
Level Contributor
298 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 bubbles Reviewed April 3, 2013

A an overnight trip from the port to Bangkok.
Excellent location for night market and night life.
Easy access to subway.
Suites are gorgeous, and club lovely.
Staff nice as well.
The lobby is grand and beautiful. This is a true retreat from the crazy, dirty, hot streets of Bangkok.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Irvinggetthecar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phansiri M, Director of Marketing at Dusit Thani Bangkok, responded to this review, April 3, 2013
Dear Irvinggetthecar,

On behalf of the management and staff of the Dusit Thani Bangkok, I would like to express our appreciation for the positive review and we are all delighted you had an enjoyable stay in our Club Room. Your comments about our excellent service staff, club benefits, hotel facilities and convenient location are very much appreciated.

In addition, Dusit Thani Bangkok operates an active Facebook page where we share comments, promotions, pictures and interesting information about our iconic hotel. We look forward to your continuous patronage and we hope that we will be able to welcome you back soon at Dusit Thani Bangkok.

Yours sincerely,

Phansiri Mongkolprasit
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CUMBRIA
Level Contributor
675 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 1,502 helpful votes
4 of 5 bubbles Reviewed April 2, 2013

Stayed here for three nights on transit to another destination. This was our third time in Bangkok so looked for a better location than last time ( Banyan Tree ) we were not disappointed. The hotel is situated at the bottom of Silom and very near the Sky Train - that gives easy access to most places. We had a suite on the 16th floor with a fab view overlooking the park, this give us free entry into the Dusit lounge for canapé and early dinner drinks - which we butched!! The rooms and hotel are a little dated but very clean, the staff like all Thai people are very helpful. All in all not as expensive as other hotels but perhaps a little better. Breakfast was great also but the spa is expensive not that we used it. Well worth a stay

Room Tip: Access to the lounge gives you more choice, ask at reception
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MULCASTER2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phansiri M, Director of Marketing at Dusit Thani Bangkok, responded to this review, April 2, 2013
Dear Mulcaster2,

On behalf of the management and staff of the Dusit Thani Bangkok, I would like to express our appreciation for the positive review and we are all delighted you had an enjoyable stay in our Club Room. Your comments about our excellent service staff, club benefits, breakfast, hotel facilities and convenient location are very much appreciated.

In addition, Dusit Thani Bangkok operates an active Facebook page where we share comments, promotions, pictures and interesting information about our iconic hotel. We look forward to your continuous patronage and we hope that we will be able to welcome you back soon at Dusit Thani Bangkok.

Yours sincerely,

Phansiri Mongkolprasit
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dusit Thani Bangkok

Property: Dusit Thani Bangkok
Address: 946 Rama IV Road, Bangkok 10500, Thailand
Location: Thailand > Bangkok > Silom , Bang Rak
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#59 Spa Hotel in Bangkok
#65 Romantic Hotel in Bangkok
#73 Family Hotel in Bangkok
#80 Business Hotel in Bangkok
#91 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:5 star — Dusit Thani Bangkok 5*
Number of rooms: 517
Official Description (provided by the hotel):
Ideally located in the heart of Bangkok, known as the 'City of Angels', it sits opposite Lumpini Park with its broad boulevards and expanse of lakes. The luxury hotel is adjacent to both the sky train and subway systems within easy proximity to major business, shopping and entertainment centres. ... more   less 
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Also Known As:
Dusit Bangkok
Hotel Dusit Thani
Bangkok Dusit

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