Absolutely gorgeous hotel! Upon check in we asked whether there were any complimentary upgrades available in a room high, and we were quoted a price which we thought wasn't worth it (as we were only in BKK for 2 nights). We declined the offer but were then told if we waited until 3pm to check in we could have the higher room anyway!
We came back at 3pm ready for our room, but the staff were now so rude. I think this was a combination of them being busy, and their general attitude. The man who checked us in didn't tell us how the key card worked, didn't ask for any of our documents, and was generally very rude. When we got to our room we had a phone call asking us to provide them with our booking details and to go back down to show them! Surely this should have been asked for when we were checking in!
The room itself though was beautiful and spacious, me and hubby were shocked as to the size of the room. The view really was breathtaking, and I would have given the rating a 5 star if it wasn't for the staff.
Breakfast was very good, not in line with Shangri La's breakfast but still very good. The sky bar was unfortunately closed when we were there due to the rain so we went to the distill bar, but on the last night before getting the taxi to the airport we managed to get 10 minutes on the sky bar as it had opened, and the views were just amazing.
The hotel allowed us to leave our cases on the last day until we were ready to get the taxi to the airport which was nice, and we used the spa facilities to freshen up before the airport.
All in all fantastic hotel and highly recommended, but the staff were rude. I think this is the general attitude though so probably can't be helped!
- Official Description (provided by the hotel):
- lebua at State Tower is Bangkok's finest 5 star all suite hotel. With an undying passion to innovate and redefine hospitality at luxury city hotels in Thailand, lebua is more than a destination; it is a world-class experience. Enjoy the most opulent experiences at lebua at State Tower, Bangkok. ... more less
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- Also Known As:
- Lebua At State Tower Hotel Bangkok
- Lebua At State Hotel
- Lebua At State Bangkok