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“Amari Watergate Review- High Level of Service Quality”

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Amari Watergate Bangkok
Ranked #70 of 887 Hotels in Bangkok
Certificate of Excellence
Reviewed August 6, 2013

Stayed over for 4 nights. Excellent facilities, room is neat and pleasantly decorated, bed is good, toilet is clean External facilities including the pool and the gym are of high standards.
Friendly and helpful staff. I had an incident where I lost my mobile phone on the taxi and the hotel staff helped me to speak to the driver. Deeply appreciate that, a gentleman (fair skin and able to converse in english) and a lady who were both serving in the reception help me with translation on the 6th August. I waited for two hours at the lobby, and my phone was recovered with the hotel staff's help. Many thanks to all the staff working in the lobby area. Truly recommend this hotel because it is very guest-centric. Excellent management, Exceptional service. Strongly recommended.

  • Stayed: August 2013, traveled as a couple
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Thank CheeChongOng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nina S, Manager at Amari Watergate Bangkok, responded to this reviewResponded August 14, 2013

Dear CheeChongOng
We are delighted to read that we were able to recover your phone back. Our team is thrilled to know that we were able to assist and are very thankful for your lovely comments.
On behalf of our front office team, we do hope that we will be able to welcome you back soon in your new home away from home.
Kind regards,
Nina

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3,557 - 3,563 of 5,828 reviews

Reviewed August 6, 2013

Amari watergate is full of life mainly coz of the service they had given to us. Lobby is big. Room is spacious for our shopping bags. Hotel is near everywhere coz we prefer to walk around bangkok. Food is exceptional. Im a buffet person. I love thai food. This is really my place. If u hv time go to d pool. Everything is good. Nice and decent place to stay at bangkok. Checked!

  • Stayed: September 2012
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1  Thank pamy_arte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nina S, Manager at Amari Watergate Bangkok, responded to this reviewResponded August 14, 2013

Dear pamy_arte
We would like to thank you for your comments. Many of our shopaholic guests would absolutely agree with you that the size of our rooms is quite large to hold their shopping bags. The pool is indeed one of my favorite places in the hotel; in fact, we just added some new seating for our guests to better enjoy the view while soaking up the sun.
We do hope to welcome you back soon in your home in Bangkok
Kind regards,
Nina

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Reviewed August 6, 2013

The amari watergate was located in good position close to the metro and the local markets and shopping centres. The hotel itself was quite luxurious, the rooms were beautiful and to a very high standard, including a very spacious bathroom. The lobby was rather grand with a nice bar area for drinks and cocktails to relax and enjoy the hotels nice atmosphere. Hotel service was very good; a very nice hotel indeed, and would stay here again the next time i am in Bangkok.

  • Stayed: September 2012, traveled with family
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1  Thank jordan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nina S, Manager at Amari Watergate Bangkok, responded to this reviewResponded August 14, 2013

Dear jordan s
Thank you for such lovely comments about our property. We are delighted to hear that you have enjoyed your stay with us. We always feel very humbled when our dear guests take the time to write about their experience and we are thrilled that we were able to make your stay a memorable one.
We look forward to welcome you back soon in your home in Bangkok.
Kind regards,
Nina

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Reviewed August 5, 2013

Good hotel with great service. Amari Watergate upgraded us to Executive Room 3305 during our stay, it was a very nice gesture from the hotel knowing it was a honeymoon trip. Which other hotel will go to this extend to you? Maybe just a champagne...

As we were given free upgrade to Executive Room, we were told there is a private check in counter located at 32rd floor. Executive lounge is also located at this level. From the lounge, you can have a perfect view of the whole city. This is one of our "must hang out" place everyday.

The staff really took great effort to decorate the room nicely for us. Room was fresh although we requested for a smoking room. Lights and TV already switched on for us when we enter the room.

As we stay at Executive Room, we were given free breakfast which start from 7:00am-10:30am. Apart from that, there were free drinks throughout the day and evening cocktails from 5:00pm-7:00pm. The only negative part is the food selection is not much, but the food were very tasty. You can also order scrambled egg or omelet if you want, they will always ask if you want sausage or beacon. When you asked them to prepare tea for 2, they always very generous to come to you with a pot of tea and fresh milk. All free of charge.

We even tried to ordered 2 set menu from their famous Thai on 4 and asked them to send it up to 32rd floor executive lounge. Service was superb with nice food and beautiful scenery.

As for the Breeze spa, although the price was abit too high- $2100baht for 1hr full body massage, the service was very good. Room smell very aromatic and clean. Its much better than any other spa you could find in BKK.

We also tried another famous spa which is called Healthland at Asoke, the price was much much cheaper- $1200baht for 2hours. Its about 15-20mins ride if you take a cab there. But if you calculate the cab fare thru and flow. Its still about the same price. But if you still prefer a cheaper spa massage which is as good, you may follow the URL at: http://healthlandspa.com/asoke.html

Traveling around this area is easy, you have Platinum Fashion Mall right in front of you, Pratunam behind the hotel. Big C and Central World is also located within 10mins walking distance. If you want to buy some branded stuff, you may also go to Siam Paragon which is less than 10mins ride including traffic jam, otherwise walking distance is around 20mins.

If you want to have some supper at night, you may ask the hotel to call a cab for you and bring you to their famous Chinatown. They usually open from 8pm-1am. Chinatown is usually where you find lots of good shark-fins soup and bird nest. Price range is around $300baht-$500baht.

As I mentioned earlier, Amari Watergate really took great effort to make sure you are safe even when you took a cab. They always take down the carplate number and ensure you reach your destination safety. Personally, I would said BKK is a pretty safe place to shop around. No ppl will really rob you or etc. At most is the regular Tuk-Tuk asking where you want to go.

last but not least, I wasn't very pleasant with the internet connection during my stay. Although the wifi bar is indicated as full, the connection is weak. Or it could because we stayed at 33rd floor. If you want to have a better internet connection, I would suggest you go to the ground floor where the connection is stronger.

We hope to return to this hotel soon as I already start to miss the beautiful scenery from their 32rd floor lounge. I strongly recommend Amari Watergate to everyone going to Bangkok. Try it to know how good they are!

  • Stayed: August 2013, traveled as a couple
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Thank Tigainbirdsuit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nina S, Manager at Amari Watergate Bangkok, responded to this reviewResponded August 14, 2013

Dear Tigainbirdsuit
What a fantastic and detailed review! Thank you so much for taking the time and writing about your recent stay with us. All your comments about Bangkok are on point and we have addressed with the appropriate department your concerns regarding the internet.
Our Executive Floor team along with the Housekeeping team is thrilled to know that they were able to make your stay an enjoyable one. Our staff is truly our greatest asset and we are so happy that you felt well taken care of and we hope to welcome you back soon in your new home in Bangkok.
Kind regards,
Nina

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Reviewed August 5, 2013

I strongly recommend the Amari Watergate for those looking for a place to stay in Bangkok. The staff are very friendly and helpful. I stayed in Grand deLuxe room and surprised that the room are bigger compared to other hotels. I really had a good sleep because the bed and pillows are very comfortable. The hotel is perfectly located in the city center where all the major shopping centers are just a few meters away. All the means of transportation (Bus, Sky Train, Subway, Water Taxi) are just walking distance.

Don’t miss the pool area where the sauna and fitness center is also located.

  • Stayed: August 2013, traveled with friends
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Thank BinoCaina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nina S, Manager at Amari Watergate Bangkok, responded to this reviewResponded August 14, 2013

Dear BinoCaina
Thank you for your lovely remarks; I was delighted to read that you have enjoyed your trip in Bangkok and that our team help make it a memorable stay. As a shopaholic, I am inclined to agree that our location is just steps away to many major shopping centers and I am delighted to know that you were able to enjoy our newly reopened Fitness facility.
We really appreciate you taking the time out to write and we hope to welcome you back soon in our property.
Kind regards,
Nina

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Reviewed August 3, 2013

Good hotel with great service. The breakfast buffe is really good and large. The only negative part is that our non-smoking room smells a bit smoke, my suspicion is that its been a smoking room before.

  • Stayed: July 2013, traveled with family
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Thank Granen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nina S, Manager at Amari Watergate Bangkok, responded to this reviewResponded August 14, 2013

Dear Granen
We would like to thank you for your kind words; we are delighted to know that you have enjoyed your recent stay. We took your comments under consideration and have notified our team to investigate further.
We really appreciate you taking the time to comment about our property and do hope to host you again soon in your new home in Bangkok.
Kind regards,
Nina

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Reviewed August 1, 2013

I strongly recommend the Amari Watergate to all looking for accommodation in Bangkok. The staff are the most friendly & helpful & will accommodate to your needs. I have stayed there 5 times over the years always travelling with female family & friends & we feel totally safe. The renovations to the executive lounge are very tastefully done and it's a pleasure when staff take the time to come & speak with you. The rooms are spacious, comfortable & nicely decorated the meals are also amazing. There are many markets within walking distance along with shopping centres & department stores. We are already planning our next holiday and will certainly be staying at what we call our "Home Hotel" the Amari Watergate.
Desley

Room Tip: Corner suites are large and offer a spectacular view at night
See more room tips
  • Stayed: March 2013, traveled with friends
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Thank Desley O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nina S, Manager at Amari Watergate Bangkok, responded to this reviewResponded August 2, 2013

Dear Desley O,

We are delighted to read your review. It gives us great pleasure to know that you thoroughly enjoyed the facilities, décor and the service provided, and we feel honored that you have selected us to be your home in Bangkok.

We look forward to welcoming you back soon.

Kind regards,
Nina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amari Watergate Bangkok

Address: 847 Phetchaburi Road, Bangkok 10400, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotel in Bangkok
#38 Family Hotel in Bangkok
#41 Romantic Hotel in Bangkok
#63 Luxury Hotel in Bangkok
Price Range: $108 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Amari Watergate Bangkok 5*
Number of rooms: 569
Official Description (provided by the hotel):
Feel the excitement of Bangkok at your very doorstep. Amari Watergate Bangkok puts you in the heart of the vibrant Pratunam neighbourhood in downtown Petchburi, known for its bustling landscape of shopping bazaars and lifestyle malls. At the 5-star Amari Watergate hotel, you are just steps away from all it has to offer. ... more   less 
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Also Known As:
Amari Watergate Bangkok Hotel Bangkok
Hotel Amari Watergate

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