The formula for an enjoyable stay at any hotel is a nice room, great staff, sumptous breakfast, good housekeeping, peace and quiet, convenient location, and of course, this all adds up to good value. The Marriot Mayfair in Bangkok has this "success" formula. However, the underlying assumption is that guests are able to enjoy the full facilities for ALL of the time they are booked into the hotel. It was not so, during our stay. Although known to Marriot several days before we checked in, that their street electricity will be turned off on Sunday from 8.30am to 4.30pm, we were not informed prior or during check-in that we would be turned out of our room for the day. Frankly, all we wanted to do was laze around on a Sunday with a sleep-in and watch the final day of the Grand Sumo Tournament on tv. So imagine the shock we receive that we have to wake at 6am, get our act together, have early breakfast and leave the hotel before there is no airconditioning, no electricity. There is no way we could have stayed in the room. So did we get good value? NO. it is not a 5-star hospitality. It is dishonourable not to disclose a material fact to people who believed in the good name of Marriot before they contract to stay in one of their hotels. We should have been informed and should have been given the choice to go to another hotel. Instead, they just took the money and declared that it is not within their control. Marriot may have some of my money,they certainly don't have my respect!
- Official Description (provided by the hotel):
- Located in the heart of Bangkok, our "All Suite" Marriott Bangkok Executive Apartments - Mayfair and Hotel is near shopping, global businesses, embassies, sky train stations, numerous restaurants, markets and the Lumpini Park. Choose from elegant 1-, 2- or 3-bedroom apartments, ranging from 54 to 186 sqm, with all first-class services you expect from a Marriott hotel and serviced apartment in Bangkok. ... more less
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- Also Known As:
- Mayfair, Bangkok - Marriott Executive Apartments Hotel Bangkok
- Marriott Bangkok
- Bangkok Marriott