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“Wonderful hotel with friendly staff”

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JW Marriott Hotel Bangkok
Ranked #28 of 858 Hotels in Bangkok
Certificate of Excellence
Princeton, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful hotel with friendly staff”
Reviewed August 21, 2014

I've now stayed at the JW Marriot in Bangkok several times and it's a great experience every time. Rooms are clean and amenities perfect for a business traveler. Executive lounge staff are very helpful and friendly and the food and drinks are delicious. Relax in the Manhattan Bar for a happy hour drink with super friendly service. Looking forward to my next trip.

  • Stayed June 2014, traveled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Pramod S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at JW Marriott Hotel Bangkok, responded to this review, September 4, 2014
Dear Pramod S

Thank you so much for taking time and trouble to share your experience in this forum. I am delighted to learn that you have thoroughly enjoyed your most recent stay at the JW Marriott Bangkok.

Thank you for recommending the hotel for the clean rooms, the experience at the Executive Lounge and for the recently opened Manhattan Bar.

May I also thank you for your loyalty and for coming back to the JW Marriott Bangkok again and again. I am looking much forward to welcome you back soon again.

Very best regards

Peter Caprez
General Manager
JW Marriott Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,538 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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England, United Kingdom
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 21, 2014

Stayed here many times. Most recently in the first half of August.

Hotel has a great location. Easy to get taxis to many bars, restaurants and clubs in the area.

All staff and are very helpful and friendly. Love coming back to it.

If you are able to access it then the Executive Lounge on floor 16 is simply wonderful. One of the best lounges around without a doubt. Great view of Bangkok plus great service as well.

  • Stayed August 2014, traveled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at JW Marriott Hotel Bangkok, responded to this review, September 4, 2014
Dear Tim D

I like to thank you for your recent review and for recommending the JW Marriott Bangkok to readers of this forum.

I am happy to learn that you have enjoyed the hotel's location and the service levels across the hotel, including the Executive Lounge.

May I also take this opportunity and thank you for choosing the JW Marriott Bangkok as the place to stay when in town. I much appreciate your loyalty and look forward to welcome you back soon again.

Best regards

Peter Caprez
General Manager
JW Marriott Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 21, 2014

I have been to 15 different countries and this hotel is still the best I've ever been to. It's beautifully decorated, the staff is very pleasant, and it's very close to restaurants and shopping. I can't recommend it enough.

  • Stayed September 2013, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank dmbangel710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at JW Marriott Hotel Bangkok, responded to this review, September 4, 2014
Dear dmbangel710

I am thrilled to read your review. Thank you for recommending the JW Marriott Bangkok for the central location, staff service and nice interior decors.

I have noticed that you travel a great deal, being a Senior Contributor to this forum. Thank you for staying at the JW Marriott Bangkok and looking much forward to welcome you back again.

Best regards

Peter Caprez
General Manager
JW Marriott Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
v1grad
Level Contributor
189 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed August 20, 2014

If you want to be IN the action, then definitely stay here. You will get a taste of all that Bangkok is known for- the good, bad, and ugly, which of course depends on your outlook. The lobby is elegant with comfortable sitting areas and a nice relaxing bar. It's easy to spend hours downstairs in the peaceful surroundings comfortable isolated from the goings-on of the bustling and chaotic non-stop city outside.

The rooms are renovated and very comfortable. I had one room with a sweeping, curved, almost 180 degree view facing north overlooking Nana Plaza. The concierge lounge serves delicious food which can substitute for full meals. I had Thanksgiving dinner at the downstairs restaurant which was top quality.

The hotel easily lives up to the flagship JW brand name.

  • Stayed February 2014, traveled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank habitact
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at JW Marriott Hotel Bangkok, responded to this review, September 4, 2014
Dear v1grad

Thank you very much for your review and for recommending the JW Marriott Bangkok to fellow travelers to Bangkok.

I noticed that you have commented the hotel in location, the recently renovated rooms and the Executive Lounge Service.

I would be thrilled to welcome you back again during your next trip to Thailand. Thank you for staying at our hotel and sending you very best regards.

Peter Caprez
General Manager
JW Marriott Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandigarh, India
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 19, 2014

V went for family vacation n chose j w marriot. It's quite near the shopping malls ( approx 2-3 km). The staff is very hospitable and professional. We had taken 2 rooms and 1 room was leaking from the roof at the time of check in. It took dem approx 1 hr to replace the room but the staff apologised so many time and also sent cookies to apologise.
The rooms are spacious. Swimming pool is clean. The buffet breakfast has lot of variety but it is same everyday.
Over all great hotel to stay

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Meghamehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at JW Marriott Hotel Bangkok, responded to this review, September 3, 2014
Dear Meghamehta

Thank you for choosing the JW Marriott Bangkok for your recent Thailand vacation together with your family.

I am very pleased to read that you have enjoyed your stay, recommending the hotel for the spacious rooms, the breakfast buffet and the pool area. It would be nice to welcome you back soon again and I am sending you my very best regards.

Peter Caprez
General Manager
JW Marriott Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
106 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed August 19, 2014

Great business hotel when in Bangkok. Centrally located. It is a pain to get to from the airport but most hotels are. Terrible traffic in Bangkok. Amazing service. Great rooms and breakfast. Within walking distance of great shopping, restaurants, markets, subway, etc. Definitely worth the money!

  • Stayed August 2014, traveled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank Ramon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at JW Marriott Hotel Bangkok, responded to this review, September 3, 2014
Dear Ramogon

I like to thank you for your review and I am very pleased to read that you have enjoyed your recent stay with us.

Thank you for recommending the JW Marriott Bangkok for excellent service, great rooms and oustanding breakfast. I am glad to know that you liked the central location, close to all the shopping areas.

I much appreciate your comments, having noticed that you are a Senior Contributor to this forum and I look much forward to welcome you back soon again.

Best regards

Peter Caprez
General Manager
JW Marriott Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 12, 2014

Oh, where do I begin? First and foremost, the staff at the JW Bangkok are the most hospitable, warm and friendly professionals you will ever meet. Every morning, Pari and Tan and the other wonderful staff would cheerfully greet us during breakfast (the food by the way is amazing).

The rooms are beautiful and clean; the hotel location is in the Sukhumvit neighborhood- so plenty of luxe shopping.

Don't forget to check out the Bangkok Baking Company right in the hotel. The cheesecake is to die for.

  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Veronica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at JW Marriott Hotel Bangkok, responded to this review, August 15, 2014
Dear Veronica M.

Thank you very much for the high marks you have allotted to the associates at the JW Marriott Bangkok and for recognizing the hotel for central location on this forum.

It is with much pleasure to read that you have thoroughly enjoyed your stay including your daily visits to the Bangkok Baking Company.

It would be nice to welcome you back soon again, enabling our associates to look after you once more. Thank you for choosing the JW Marriott Bangkok as the place to stay and sending you very best regards.

Peter Caprez
General Manager
JW Marriott Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Bangkok

Property: JW Marriott Hotel Bangkok
Address: 4 Sukhumvit Road, Soi 2 | Klongtoey, Klongtoey, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Bangkok
#21 Spa Hotel in Bangkok
#26 Luxury Hotel in Bangkok
#30 Romantic Hotel in Bangkok
#55 Family Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Hotel Bangkok 5*
Number of rooms: 441
Official Description (provided by the hotel):
Style and substance combine for tremendous results at the JW Marriott Hotel Bangkok. Located on the famed Sukhumvit Road, our luxury hotel offers travelers an unbeatable city centre location from which to explore Bangkok. Arrive with ease - we're just steps from the BTS SkyTrain - and check into our modern, thoughtfully-designed guest rooms. Thanks to our luxury bedding, marble bathrooms, and an array of modern conveniences, you'll immediately feel pampered. Spend your days touring the plethora of local attractions, or take time to relax at our on-site spa and health club. Foodies will delight in our impressive assortment of restaurants, which include award-winning buffets at Marriott Café, sushi at Tsu Japanese Restaurant, and fresh pastries at Bangkok Baking Company. Moreover, with over 15,000 square feet of flexible venue and meeting room space, we're a fantastic choice for business and personal events alike. Come discover a unique brand of luxury here at the JW Marriott Hotel Bangkok. ... more   less 
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Also Known As:
Marriott Hotel Bangkok
Marriott Bangkok
Bangkok Marriott

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