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“Thai Elegance”

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JW Marriott Hotel Bangkok
Ranked #27 of 863 Hotels in Bangkok
Certificate of Excellence
Fishers, Indiana
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Thai Elegance”
Reviewed September 4, 2013

With many first-rate choices for lodging in Bangkok, the JW Marriott is consistantly one of my favorites. From the moment you step into the lobby, you are greeted and treated as a member of the royal family. The hotel's proximity to shopping, food and entertainment is rivaled by no other in Bangkok. The accomodations are always well maintained with fresh fruit replenished every day along with the most comfortable bedding that I've seen anywhere in the world. Always my first choice in Bangkok when rooms are available.

Room Tip: Book a hotel limo in advance to get you from the airport to the hotel quickly.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kirkulese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peter c, General Manager at JW Marriott Hotel Bangkok, responded to this review, September 10, 2013
Dear Kirulese

I am very pleased to see your review. Thank you for giving the JW Marriott Bangkok top marks for location, facilities and services.

All of the 540 associates take great pride in taking care of their guests as they know that a happy guest will come back again and again - quite like you as well.

Thank you for your loyalty and looking forward to welcome you back soon again.

Best regards

Peter Caprez
General Manager
JW Marriott Bangkok
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,630 reviews from our community

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San Diego
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 4, 2013

Extremely helpful staff, especially Cheque at the front desk and the entire executive lounge staff.

My favorite place to stay when in Bangkok. Location is right next to the Skytrain, so easy to get just about anywhere.

Rooms are perfect. Every detail was well thought out.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rob_D_San_Diego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peter c, General Manager at JW Marriott Hotel Bangkok, responded to this review, September 10, 2013
Dear Rob_D_San_Diego

Thank you so much for your review and for choosing the JW Marriott Bangkok when coming to Bangkok.

I am thrilled to read your recommendations and do look forward to welcome you back upon your next trip to Thailand again.

Very best regards

Peter Caprez
General Manager
JW Marriott Bangkok
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level 4 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 3, 2013

During my three (separate) weeks stay the staff has been friendly and efficient. Food was nice, room was great and got better every time I checked in. Housekeeping was professional, laundry was spotless. I enjoyed every aspect of the stay. Apart from the regular traffic jams in front of the hotel (which isn't hotel's fault), there's really nothing to complain about it.

Room Tip: Rooms on the far ends of the corridors have smaller windows.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KrisprachantP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peter c, General Manager at JW Marriott Hotel Bangkok, responded to this review, September 10, 2013
Dear KrisprachantP

I like to thank you for taking time and trouble to post a review about your recent stays at the JW Marriott Bangkok.

It is with much pleasure to read that you have enjoyed staying with us and that you are recommending the hotel to fellow travelers.

Thank you for choosing the JW Marriott Bangkok and looking forward to welcome you back again.

Best regards

Peter Caprez
General Manager
JW Marriott Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Level 4 Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 3, 2013

Bangkok has many highly rated hotels all with great service. The JW is consistently one of the best. It is conveniently located for walking and to get on the BTS. The lobby is always impeccably decorated and all the staff are extremely helpful. We arrived past midnight (as with most flights that connects in Tokyo) and were given one of the corner suites. It is one of the most spacious suites with a nice floor plan that completely separates the living area, study from the bedroom. The Executive lounge is very nicely decorated and the food is superb. All in all, one of the nicest hotels anywhere in the world.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank fredho66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peter c, General Manager at JW Marriott Hotel Bangkok, responded to this review, September 10, 2013
Dear fredho66

I am thrilled to read your review and the good comments you have about your stay at the JW Marriott Bangkok.

Thank you for recognizing the hotel's location, the spacious Suites and the service levels at the Executive Lounge.

It would be nice to welcome you back soon again and I am sending you my very best regards

Peter Caprez
General Manager
JW Marriott Bangkok
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
France
2 reviews
Reviewed September 3, 2013

We stayed in the J.W Marriott over Easter 2013 as a family with teenagers. We were upgraded to a big room (but noisy) and had access to the lounge. Breakfast in the restaurant offers a fantastic choice with nice fruit and vegetable juices. The pool and gym facilities and hamman+cold bath excellent but the welcome at the pool very bad (no glass of water offered around the pool). Some of the girls at the Executive lounge so helpful and charming offer an excellent service which compensates for the so so food (very bad cakes). In summary a very good stay but i do prefer the Four Seasons hotel for Thai charm.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Véro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peter c, General Manager at JW Marriott Hotel Bangkok, responded to this review, September 10, 2013
Dear Vacro

Thank you for reviewing your recent stay at the JW Marriott Bangkok. I am pleased to read that you had a good stay and that you were impressed with the Executive Lounge.

It is with much regret to learn that the service levels around the pool haven't met your expectations, something for which I am very sorry indeed. I have already shared your comments with my Team. Thank you for bringing this shortfall to my attention.

Thank you for staying at the JW Marriott Bangkok and sending you very best regards

Peter Caprez
General Manager
JW Marriott Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed September 3, 2013

I am a platinum member of Martiott Rewards. From my experience this hotel provide the best hospitality and the most execellent executive lounge in JW Marriott all over the world. I am really satisfied with their service.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Masa2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peter c, General Manager at JW Marriott Hotel Bangkok, responded to this review, September 10, 2013
Dear Masa2001

I am happy to read your review - thank you for recommending the JW Marriott Bangkok to fellow travelers.

It is humbling to read that you put the Executive Lounge on top anywhere in the world. Thank you so much for this compliment which I will gladly share with my team.

Thank you for your loyalty and looking forward to welcome you back soon again.

Best regards

Peter Caprez
General Manager
JW Marriott Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 4 Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 3, 2013

great location. friendly and intelligent staff. has a good coffee shop for afternoon snacks with reasonable prices. good sports and spa facilities. provided paid baby sitting service from housekeeping staff which was convenient. great breakfast choice, very international. good choice of movie channels in English with cartoon network. great room and bath layout. on the Skytrain line. highly recommended.

Room Tip: ask for room with no joining door for quietness and privacy.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Riad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peter c, General Manager at JW Marriott Hotel Bangkok, responded to this review, September 10, 2013
Dear Riad A

It was nice to read your review and the recommendations you provided about the JW Marriott Bangkok, the location, the facilities and the service.

I am thrilled to learn that you have enjoyed your stay. I do hope to welcome you back soon again !

Very best regards

Peter Caprez
General Manager
JW Marriott Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Bangkok

Property: JW Marriott Hotel Bangkok
Address: 4 Sukhumvit Road, Soi 2 | Klongtoey, Klongtoey, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Bangkok
#21 Spa Hotel in Bangkok
#26 Luxury Hotel in Bangkok
#30 Romantic Hotel in Bangkok
#55 Family Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Hotel Bangkok 5*
Number of rooms: 441
Official Description (provided by the hotel):
Style and substance combine for tremendous results at the JW Marriott Hotel Bangkok. Located on the famed Sukhumvit Road, our luxury hotel offers travelers an unbeatable city centre location from which to explore Bangkok. Arrive with ease - we're just steps from the BTS SkyTrain - and check into our modern, thoughtfully-designed guest rooms. Thanks to our luxury bedding, marble bathrooms, and an array of modern conveniences, you'll immediately feel pampered. Spend your days touring the plethora of local attractions, or take time to relax at our on-site spa and health club. Foodies will delight in our impressive assortment of restaurants, which include award-winning buffets at Marriott Café, sushi at Tsu Japanese Restaurant, and fresh pastries at Bangkok Baking Company. Moreover, with over 15,000 square feet of flexible venue and meeting room space, we're a fantastic choice for business and personal events alike. Come discover a unique brand of luxury here at the JW Marriott Hotel Bangkok. ... more   less 
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Also Known As:
Marriott Hotel Bangkok
Marriott Bangkok
Bangkok Marriott

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