This hotel is in a very upscale area of Bangkok. The room we reserved was very large, 75sqm, and in the corner of the hotel floor. The neighborhood offers many upscale places to eat, a Starbucks (in an old converted Thai-style home), and a Central Chitlom mall about 5 minutes walk. Lumpini Park is also 5 minutes walk. Our room had a kitchen, livingroom area, and a bedroom with sliding doors.
The staff was very good, but surprising limited on their English skills. Breakfast was very good, with high-quality offerings of baked good and made-to-order egg dishes, meats, and other items.
For this area of Bangkok the hotel was a good deal, but in general this hotel needs help. Our room looked like it was the dumping ground for all the old furniture the hotel had accumulated over the years. There was not one item in our room that didn't need help, or had cuts, scrapes, or problems. The walls needed painting, the doors needed help and cleaning. The drapes were old and dirty. The couch was badly stained on every possible surface. The kitchen had four burners, none of which worked. Dishes and pots and pans were greasy and weren't clean. I tried to cook one night while we were there and I gave up.
When we stayed in July 2012 the hotel allowed smoking in rooms. This was a big problem. Although we had a non-smoking room, the smokers on our floor frequently caused their stench to enter other rooms through the front doors. However, the hotel had posted a sign stating that soon the entire hotel would be NON smoking. Good for that!
I would not stay at this hotel again unless it was critical that I stay in the area. There are likely better values to be had not far from this property.
Should the hotel update the rooms, renovate, paint and repair, I'd certainly try again.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, ACCOR, Ctrip TA, Asiatravel.com Holdings, Booking.com, Orbitz, Hotels.com, Cheap Tickets, Agoda, Cancelon, Travelocity, Hotwire, HotelQuickly and TripOnline SA so you can book your The Duchess Hotel and Residences reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Natural Ville Bangkok Hotel Bangkok
- Natural Ville Hotel Bangkok
- Bangkok Natural Ville